United States Interactive Voice Response (IVR) System Market Report 2016

United States Interactive Voice Response (IVR) System Market Report 2016

1 Interactive Voice Response (IVR) System Overview

1.1 Product Overview and Scope of Interactive Voice Response (IVR) System

1.2 Classification of Interactive Voice Response (IVR) System

1.2.1 Type I

1.2.2 Type II

1.2.3 Type III

1.3 Application of Interactive Voice Response (IVR) System

1.3.1 Automobile

1.3.2 Aerospace

1.3.3 Signal communication

1.4 United States Market Size Sales (Value) and Revenue (Volume) of Interactive Voice Response (IVR) System (2011-2021)

1.4.1 United States Interactive Voice Response (IVR) System Sales and Growth Rate (2011-2021)

1.4.2 United States Interactive Voice Response (IVR) System Revenue and Growth Rate (2011-2021)

2 United States Interactive Voice Response (IVR) System Competition by Manufacturers

2.1 United States Interactive Voice Response (IVR) System Sales and Market Share of Key Manufacturers (2015 and 2016)

2.2 United States Interactive Voice Response (IVR) System Revenue and Share by Manufactures (2015 and 2016)

2.3 United States Interactive Voice Response (IVR) System Average Price by Manufactures (2015 and 2016)

2.4 Interactive Voice Response (IVR) System Market Competitive Situation and Trends

2.4.1 Interactive Voice Response (IVR) System Market Concentration Rate

2.4.2 Interactive Voice Response (IVR) System Market Share of Top 3 and Top 5 Manufacturers

2.4.3 Mergers & Acquisitions, Expansion

3 United States Interactive Voice Response (IVR) System Sales (Volume) and Revenue (Value) by Type (2011-2016)

3.1 United States Interactive Voice Response (IVR) System Sales and Market Share by Type (2011-2016)

3.2 United States Interactive Voice Response (IVR) System Revenue and Market Share by Type (2011-2016)

3.3 United States Interactive Voice Response (IVR) System Price by Type (2011-2016)

3.4 United States Interactive Voice Response (IVR) System Sales Growth Rate by Type (2011-2016)

4 United States Interactive Voice Response (IVR) System Sales (Volume) by Application (2011-2016)

4.1 United States Interactive Voice Response (IVR) System Sales and Market Share by Application (2011-2016)

4.2 United States Interactive Voice Response (IVR) System Sales Growth Rate by Application (2011-2016)

4.3 Market Drivers and Opportunities

5 United States Interactive Voice Response (IVR) System Manufacturers Profiles/Analysis

5.1 Aspect Software, Inc. (USA)

5.1.1 Company Basic Information, Manufacturing Base and Competitors

5.1.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

5.1.2.1 Type I

5.1.2.2 Type II

5.1.3 Aspect Software, Inc. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

5.1.4 Main Business/Business Overview

5.2 AT&T Inc. (USA)

5.2.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

5.2.2.1 Type I

5.2.2.2 Type II

5.2.3 AT&T Inc. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

5.2.4 Main Business/Business Overview

5.3 AVAYA, Inc. (USA)

5.3.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

5.3.2.1 Type I

5.3.2.2 Type II

5.3.3 AVAYA, Inc. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

5.3.4 Main Business/Business Overview

5.4 BCE, INC. (CANADA)

5.4.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

5.4.2.1 Type I

5.4.2.2 Type II

5.4.3 BCE, INC. (CANADA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

5.4.4 Main Business/Business Overview

5.5 Cisco Systems Inc (USA)

5.5.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

5.5.2.1 Type I

5.5.2.2 Type II

5.5.3 Cisco Systems Inc (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

5.5.4 Main Business/Business Overview

5.6 Convergys Corp. (USA)

5.6.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

5.6.2.1 Type I

5.6.2.2 Type II

5.6.3 Convergys Corp. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

5.6.4 Main Business/Business Overview

5.7 Dialogic Corporation (Canada)

5.7.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

5.7.2.1 Type I

5.7.2.2 Type II

5.7.3 Dialogic Corporation (Canada) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

5.7.4 Main Business/Business Overview

5.8 Enghouse Systems Limited (Canada)

5.8.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

5.8.2.1 Type I

5.8.2.2 Type II

5.8.3 Enghouse Systems Limited (Canada) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

5.8.4 Main Business/Business Overview

5.9 Syntellect Inc. (USA)

5.9.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

5.9.2.1 Type I

5.9.2.2 Type II

5.9.3 Syntellect Inc. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

5.9.4 Main Business/Business Overview

5.10 Genesys Telecommunications Laboratories Inc. (USA)

5.10.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

5.10.2.1 Type I

5.10.2.2 Type II

5.10.3 Genesys Telecommunications Laboratories Inc. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

5.10.4 Main Business/Business Overview

5.11 Healthcare Technology Systems (HTS) (USA)

5.12 IBM (USA)

5.13 Mitel Networks Corporation (Canada)

5.14 Nuance Communications, Inc. (USA)

5.15 Philips Speech Processing (United Kingdom)

5.16 Verizon Communications, Inc. (USA)

5.17 Voxeo Corporation (USA)

5.18 West Corporation (USA)

5.19 Holly Connects (USA)

6 Interactive Voice Response (IVR) System Manufacturing Cost Analysis

6.1 Interactive Voice Response (IVR) System Key Raw Materials Analysis

6.1.1 Key Raw Materials

6.1.2 Price Trend of Key Raw Materials

6.1.3 Key Suppliers of Raw Materials

6.1.4 Market Concentration Rate of Raw Materials

6.2 Proportion of Manufacturing Cost Structure

6.2.1 Raw Materials

6.2.2 Labor Cost

6.2.3 Manufacturing Expenses

6.3 Manufacturing Process Analysis of Interactive Voice Response (IVR) System

7 Industrial Chain, Sourcing Strategy and Downstream Buyers

7.1 Interactive Voice Response (IVR) System Industrial Chain Analysis

7.2 Upstream Raw Materials Sourcing

7.3 Raw Materials Sources of Interactive Voice Response (IVR) System Major Manufacturers in 2015

7.4 Downstream Buyers

8 Marketing Strategy Analysis, Distributors/Traders

8.1 Marketing Channel

8.1.1 Direct Marketing

8.1.2 Indirect Marketing

8.1.3 Marketing Channel Development Trend

8.2 Market Positioning

8.2.1 Pricing Strategy

8.2.2 Brand Strategy

8.2.3 Target Client

8.3 Distributors/Traders List

9 Market Effect Factors Analysis

9.1 Technology Progress/Risk

9.1.1 Substitutes Threat

9.1.2 Technology Progress in Related Industry

9.2 Consumer Needs/Customer Preference Change

9.3 Economic/Political Environmental Change

10 United States Interactive Voice Response (IVR) System Market Forecast (2016-2021)

10.1 United States Interactive Voice Response (IVR) System Sales, Revenue Forecast (2016-2021)

10.2 United States Interactive Voice Response (IVR) System Sales Forecast by Type (2016-2021)

10.3 United States Interactive Voice Response (IVR) System Sales Forecast by Application (2016-2021)

10.4 Interactive Voice Response (IVR) System Price Forecast (2016-2021)

11 Research Findings and Conclusion

12 Appendix

Author List

Disclosure Section

Research Methodology

Data Source

Disclaimer

Figure Picture of Interactive Voice Response (IVR) System

Table Classification of Interactive Voice Response (IVR) System

Figure United States Sales Market Share of Interactive Voice Response (IVR) System by Type in 2015

Table Application of Interactive Voice Response (IVR) System

Figure United States Sales Market Share of Interactive Voice Response (IVR) System by Application in 2015

Figure Automobile Examples

Figure Aerospace Examples

Figure Signal communication Examples

Figure United States Interactive Voice Response (IVR) System Sales and Growth Rate (2011-2021)

Figure United States Interactive Voice Response (IVR) System Revenue and Growth Rate (2011-2021)

Table United States Interactive Voice Response (IVR) System Sales of Key Manufacturers (2015 and 2016)

Table United States Interactive Voice Response (IVR) System Sales Share by Manufacturers (2015 and 2016)

Figure 2015 Interactive Voice Response (IVR) System Sales Share by Manufacturers

Figure 2016 Interactive Voice Response (IVR) System Sales Share by Manufacturers

Table United States Interactive Voice Response (IVR) System Revenue by Manufacturers (2015 and 2016)

Table United States Interactive Voice Response (IVR) System Revenue Share by Manufacturers (2015 and 2016)

Table 2015 United States Interactive Voice Response (IVR) System Revenue Share by Manufacturers

Table 2016 United States Interactive Voice Response (IVR) System Revenue Share by Manufacturers

Table United States Market Interactive Voice Response (IVR) System Average Price of Key Manufacturers (2015 and 2016)

Figure United States Market Interactive Voice Response (IVR) System Average Price of Key Manufacturers in 2015

Figure Interactive Voice Response (IVR) System Market Share of Top 3 Manufacturers

Figure Interactive Voice Response (IVR) System Market Share of Top 5 Manufacturers

Table United States Interactive Voice Response (IVR) System Sales by Type (2011-2016)

Table United States Interactive Voice Response (IVR) System Sales Share by Type (2011-2016)

Figure United States Interactive Voice Response (IVR) System Sales Market Share by Type in 2015

Table United States Interactive Voice Response (IVR) System Revenue and Market Share by Type (2011-2016)

Table United States Interactive Voice Response (IVR) System Revenue Share by Type (2011-2016)

Figure Revenue Market Share of Interactive Voice Response (IVR) System by Type (2011-2016)

Table United States Interactive Voice Response (IVR) System Price by Type (2011-2016)

Figure United States Interactive Voice Response (IVR) System Sales Growth Rate by Type (2011-2016)

Table United States Interactive Voice Response (IVR) System Sales by Application (2011-2016)

Table United States Interactive Voice Response (IVR) System Sales Market Share by Application (2011-2016)

Figure United States Interactive Voice Response (IVR) System Sales Market Share by Application in 2015

Table United States Interactive Voice Response (IVR) System Sales Growth Rate by Application (2011-2016)

Figure United States Interactive Voice Response (IVR) System Sales Growth Rate by Application (2011-2016)

Table Aspect Software, Inc. (USA) Basic Information List

Table Aspect Software, Inc. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Figure Aspect Software, Inc. (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table AT&T Inc. (USA) Basic Information List

Table AT&T Inc. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table AT&T Inc. (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table AVAYA, Inc. (USA) Basic Information List

Table AVAYA, Inc. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table AVAYA, Inc. (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table BCE, INC. (CANADA) Basic Information List

Table BCE, INC. (CANADA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table BCE, INC. (CANADA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Cisco Systems Inc (USA) Basic Information List

Table Cisco Systems Inc (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table Cisco Systems Inc (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Convergys Corp. (USA) Basic Information List

Table Convergys Corp. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table Convergys Corp. (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Dialogic Corporation (Canada) Basic Information List

Table Dialogic Corporation (Canada) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table Dialogic Corporation (Canada) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Enghouse Systems Limited (Canada) Basic Information List

Table Enghouse Systems Limited (Canada) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table Enghouse Systems Limited (Canada) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Syntellect Inc. (USA) Basic Information List

Table Syntellect Inc. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table Syntellect Inc. (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Genesys Telecommunications Laboratories Inc. (USA) Basic Information List

Table Genesys Telecommunications Laboratories Inc. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table Genesys Telecommunications Laboratories Inc. (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Healthcare Technology Systems (HTS) (USA) Basic Information List

Table Healthcare Technology Systems (HTS) (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table Healthcare Technology Systems (HTS) (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table IBM (USA) Basic Information List

Table IBM (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table IBM (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Mitel Networks Corporation (Canada) Basic Information List

Table Mitel Networks Corporation (Canada) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table Mitel Networks Corporation (Canada) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Nuance Communications, Inc. (USA) Basic Information List

Table Nuance Communications, Inc. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table Nuance Communications, Inc. (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Philips Speech Processing (United Kingdom) Basic Information List

Table Philips Speech Processing (United Kingdom) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table Philips Speech Processing (United Kingdom) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Verizon Communications, Inc. (USA) Basic Information List

Table Verizon Communications, Inc. (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table Verizon Communications, Inc. (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Voxeo Corporation (USA) Basic Information List

Table Voxeo Corporation (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table Voxeo Corporation (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table West Corporation (USA) Basic Information List

Table West Corporation (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table West Corporation (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Holly Connects (USA) Basic Information List

Table Holly Connects (USA) Interactive Voice Response (IVR) System Sales, Revenue, Price and Gross Margin (2011-2016)

Table Holly Connects (USA) Interactive Voice Response (IVR) System Sales Market Share (2011-2016)

Table Production Base and Market Concentration Rate of Raw Material

Figure Price Trend of Key Raw Materials

Table Key Suppliers of Raw Materials

Figure Manufacturing Cost Structure of Interactive Voice Response (IVR) System

Figure Manufacturing Process Analysis of Interactive Voice Response (IVR) System

Figure Interactive Voice Response (IVR) System Industrial Chain Analysis

Table Raw Materials Sources of Interactive Voice Response (IVR) System Major Manufacturers in 2015

Table Major Buyers of Interactive Voice Response (IVR) System

Table Distributors/Traders List

Figure United States Interactive Voice Response (IVR) System Production and Growth Rate Forecast (2016-2021)

Figure United States Interactive Voice Response (IVR) System Revenue and Growth Rate Forecast (2016-2021)

Table United States Interactive Voice Response (IVR) System Production Forecast by Type (2016-2021)

Table United States Interactive Voice Response (IVR) System Consumption Forecast by Application (2016-2021)