Refund Policy

A user will be responsible for usage, sales, and related taxes and customs.

Once a purchase is made, it cannot be reversed. A user needs to get in touch with representatives of Big Market Research in case of issues and clarifications regarding transactions before making a purchase decision on our website. Furthermore, a user should get in touch with our customer service executives in case any errors occur during the transaction.

Based on our policies, it will not be viable to accept the return of products once delivery is made, attributed to the type and format of the data. However, under few exceptional circumstances, our management team holds the rights to offer refunds. However, the customization services are available if there is missing or invalid data.

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