Global Bot Services Market Size study, By Technology (Framework, Platform), By Deployment (Websites, Contact Center, Social Media, Mobile Applications), By Mode (Text, Audio, Video), By End-User (Banking, Financial Services, and Insurance (BFSI), Retail and E-commerce, Telecom, Healthcare, Others), and Regional Forecasts 2022-2028
- BIZ4983348
- 200 Pages
- July 2022
- ICT & Media
The key regions considered for the global Bot Services Market study include Asia Pacific, North America, Europe, Latin America, and the Rest of the World. North America is the leading region across the world in terms of market share owing to the rising innovation and increasing AI technological developments. Whereas, Asia-Pacific is anticipated to exhibit the highest CAGR over the forecast period 2022-2028. Factors such as the increasing usage of social media users and rising penetration of the Internet and online services would create lucrative growth prospects for the Bot Services Market across the Asia-Pacific region.
Major market players included in this report are:
Microsoft
IBM
Oracle
AWS
Artificial Solutions
Enterprise Bot
Inbenta
Alvaria
eGain Corporation
The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:
By Technology:
Framework
Platform
By Deployment:
Websites
Contact Center
Social Media
Mobile Applications
By Mode:
Text
Audio
Video
By End-User:
Banking, Financial Services, and Insurance (BFSI)
Retail and E-commerce
Telecom
Healthcare
Others
By Region:
North America
U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
ROE
Asia Pacific
China
India
Japan
Australia
South Korea
RoAPAC
Latin America
Brazil
Mexico
Rest of the World
Furthermore, years considered for the study are as follows:
Historical year – 2018, 2019, 2020
Base year – 2021
Forecast period – 2022 to 2028
Target Audience of the Global Bot Services Market in Market Study:
Key Consulting Companies & Advisors
Large, medium-sized, and small enterprises
Venture capitalists
Value-Added Resellers (VARs)
Third-party knowledge providers
Investment bankers
Investors
1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2020-2028 (USD Million)
1.2.1. Bot Services Market, by Region, 2020-2028 (USD Million)
1.2.2. Bot Services Market, by Technology, 2020-2028 (USD Million)
1.2.3. Bot Services Market, by Deployment, 2020-2028 (USD Million)
1.2.4. Bot Services Market, by Mode, 2020-2028 (USD Million)
1.2.5. Bot Services Market, by End-User, 2020-2028 (USD Million)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption
Chapter 2. Global Bot Services Market Definition and Scope
2.1. Objective of the Study
2.2. Market Definition & Scope
2.2.1. Scope of the Study
2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates
Chapter 3. Global Bot Services Market Dynamics
3.1. Bot Services Market Impact Analysis (2020-2028)
3.1.1. Market Drivers
3.1.1.1. Growing integration of chatbots with social media such as Telegram, Facebook, WeChat, etc.
3.1.1.2. Increasing innovations in AI and ML technologies for chatbots for better customer experience
3.1.2. Market Challenges
3.1.2.1. Lack of accuracy in voice authentication of users
3.1.2.2. Dearth of skilled workforce for better execution of the AI-based projects
3.1.3. Market Opportunities
3.1.3.1. Rising user engagement on social media platforms
3.1.3.2. Increasing initiatives for the development of self-learning chatbots to present more human-like conversational experience
Chapter 4. Global Bot Services Market Industry Analysis
4.1. Porter’s 5 Force Model
4.1.1. Bargaining Power of Suppliers
4.1.2. Bargaining Power of Buyers
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.1.6. Futuristic Approach to Porter’s 5 Force Model (2018-2028)
4.2. PEST Analysis
4.2.1. Political
4.2.2. Economical
4.2.3. Social
4.2.4. Technological
4.3. Investment Adoption Model
4.4. Analyst Recommendation & Conclusion
4.5. Top investment opportunity
4.6. Top winning strategies
Chapter 5. Risk Assessment: COVID-19 Impact
5.1.1. Assessment of the overall impact of COVID-19 on the industry
5.1.2. Pre COVID-19 and post COVID-19 market scenario
Chapter 6. Global Bot Services Market, by Technology
6.1. Market Snapshot
6.2. Global Bot Services Market by Technology, Performance - Potential Analysis
6.3. Global Bot Services Market Estimates & Forecasts by Technology, 2018-2028 (USD Million)
6.4. Bot Services Market, Sub Segment Analysis
6.4.1. Framework
6.4.2. Platform
Chapter 7. Global Bot Services Market, by Deployment
7.1. Market Snapshot
7.2. Global Bot Services Market by Deployment, Performance - Potential Analysis
7.3. Global Bot Services Market Estimates & Forecasts by Deployment, 2018-2028 (USD Million)
7.4. Bot Services Market, Sub Segment Analysis
7.4.1. Websites
7.4.2. Contact Center
7.4.3. Social Media
7.4.4. Mobile Applications
Chapter 8. Global Bot Services Market, by Mode
8.1. Market Snapshot
8.2. Global Bot Services Market by Mode, Performance – Potential Analysis
8.3. Global Bot Services Market Estimates & Forecasts by Mode, 2018-2028 (USD Million)
8.4. Bot Services Market, Sub Segment Analysis
8.4.1. Text
8.4.2. Audio
8.4.3. Video
Chapter 9. Global Bot Services Market, by End-User
9.1. Market Snapshot
9.2. Global Bot Services Market by End-User, Performance - Potential Analysis
9.3. Global Bot Services Market Estimates & Forecasts by End-User, 2018-2028 (USD Million)
9.4. Bot Services Market, Sub Segment Analysis
9.4.1. Banking, Financial Services, and Insurance (BFSI)
9.4.2. Retail and E-commerce
9.4.3. Telecom
9.4.4. Healthcare
9.4.5. Others
Chapter 10. Global Bot Services Market, Regional Analysis
10.1. Bot Services Market, Regional Market Snapshot
10.2. North America Bot Services Market
10.2.1. U.S. Bot Services Market
10.2.1.1. Technology breakdown estimates & forecasts, 2018-2028
10.2.1.2. Deployment breakdown estimates & forecasts, 2018-2028
10.2.1.3. Mode breakdown estimates & forecasts, 2018-2028
10.2.1.4. End-User breakdown estimates & forecasts, 2018-2028
10.2.2. Canada Bot Services Market
10.3. Europe Bot Services Market Snapshot
10.3.1. U.K. Bot Services Market
10.3.2. Germany Bot Services Market
10.3.3. France Bot Services Market
10.3.4. Spain Bot Services Market
10.3.5. Italy Bot Services Market
10.3.6. Rest of Europe Bot Services Market
10.4. Asia-Pacific Bot Services Market Snapshot
10.4.1. China Bot Services Market
10.4.2. India Bot Services Market
10.4.3. Japan Bot Services Market
10.4.4. Australia Bot Services Market
10.4.5. South Korea Bot Services Market
10.4.6. Rest of Asia Pacific Bot Services Market
10.5. Latin America Bot Services Market Snapshot
10.5.1. Brazil Bot Services Market
10.5.2. Mexico Bot Services Market
10.6. Rest of The World Bot Services Market
Chapter 11. Competitive Intelligence
11.1. Top Market Strategies
11.2. Company Profiles
11.2.1. Microsoft
11.2.1.1. Key Information
11.2.1.2. Overview
11.2.1.3. Financial (Subject to Data Availability)
11.2.1.4. Product Summary
11.2.1.5. Recent Developments
11.2.2. IBM
11.2.3. Google
11.2.4. Oracle
11.2.5. AWS
11.2.6. Artificial Solutions
11.2.7. Enterprise Bot
11.2.8. Inbenta
11.2.9. Alvaria
11.2.10. eGain Corporation
Chapter 12. Research Process
12.1. Research Process
12.1.1. Data Mining
12.1.2. Analysis
12.1.3. Market Estimation
12.1.4. Validation
12.1.5. Publishing
12.2. Research Attributes
12.3. Research Assumption
TABLE 1. Global Bot Services Market, report scope
TABLE 2. Global Bot Services Market estimates & forecasts by Region 2018-2028 (USD Million)
TABLE 3. Global Bot Services Market estimates & forecasts by Technology 2018-2028 (USD Million)
TABLE 4. Global Bot Services Market estimates & forecasts by Deployment 2018-2028 (USD Million)
TABLE 5. Global Bot Services Market estimates & forecasts by Mode 2018-2028 (USD Million)
TABLE 6. Global Bot Services Market estimates & forecasts by End-User 2018-2028 (USD Million)
TABLE 7. Global Bot Services Market by segment, estimates & forecasts, 2018-2028 (USD Million)
TABLE 8. Global Bot Services Market by region, estimates & forecasts, 2018-2028 (USD Million)
TABLE 9. Global Bot Services Market by segment, estimates & forecasts, 2018-2028 (USD Million)
TABLE 10. Global Bot Services Market by region, estimates & forecasts, 2018-2028 (USD Million)
TABLE 11. Global Bot Services Market by segment, estimates & forecasts, 2018-2028 (USD Million)
TABLE 12. Global Bot Services Market by region, estimates & forecasts, 2018-2028 (USD Million)
TABLE 13. Global Bot Services Market by segment, estimates & forecasts, 2018-2028 (USD Million)
TABLE 14. Global Bot Services Market by region, estimates & forecasts, 2018-2028 (USD Million)
TABLE 15. Global Bot Services Market by segment, estimates & forecasts, 2018-2028 (USD Million)
TABLE 16. Global Bot Services Market by region, estimates & forecasts, 2018-2028 (USD Million)
TABLE 17. U.S. Bot Services Market estimates & forecasts, 2018-2028 (USD Million)
TABLE 18. U.S. Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 19. U.S. Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 20. Canada Bot Services Market estimates & forecasts, 2018-2028 (USD Million)
TABLE 21. Canada Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 22. Canada Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 23. UK Bot Services Market estimates & forecasts, 2018-2028 (USD Million)
TABLE 24. UK Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 25. UK Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 26. Germany Bot Services Market estimates & forecasts, 2018-2028 (USD Million)
TABLE 27. Germany Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 28. Germany Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 29. RoE Bot Services Market estimates & forecasts, 2018-2028 (USD Million)
TABLE 30. RoE Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 31. RoE Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 32. China Bot Services Market estimates & forecasts, 2018-2028 (USD Million)
TABLE 33. China Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 34. China Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 35. India Bot Services Market estimates & forecasts, 2018-2028 (USD Million)
TABLE 36. India Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 37. India Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 38. Japan Bot Services Market estimates & forecasts, 2018-2028 (USD Million)
TABLE 39. Japan Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 40. Japan Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 41. RoAPAC Bot Services Market estimates & forecasts, 2018-2028 (USD Million)
TABLE 42. RoAPAC Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 43. RoAPAC Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 44. Brazil Bot Services Market estimates & forecasts, 2018-2028 (USD Million)
TABLE 45. Brazil Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 46. Brazil Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 47. Mexico Bot Services Market estimates & forecasts, 2018-2028 (USD Million)
TABLE 48. Mexico Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 49. Mexico Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 50. RoLA Bot Services Market estimates & forecasts, 2018-2028 (USD Million)
TABLE 51. RoLA Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 52. RoLA Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 53. Row Bot Services Market estimates & forecasts, 2018-2028 (USD Million)
TABLE 54. Row Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 55. Row Bot Services Market estimates & forecasts by segment 2018-2028 (USD Million)
TABLE 56. List of secondary sources, used in the study of global Bot Services Market
TABLE 57. List of primary sources, used in the study of global Bot Services Market
TABLE 58. Years considered for the study
TABLE 59. Exchange rates considered
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