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Global Office and Contact Center Headset Market Size study, byType (Office and Contact Center), By Connectivity Type (Wired and Wireless)and Regional Forecasts 2022-2028

  • BIZ4983279
  • 200 Pages
  • June 2022
  • Semiconductor and Electronics
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Global Office and Contact Center Headset Market is valued at approximately XX in 2021 and is anticipated to grow with a healthy growth rate of more than xx% over the forecast period 2022-2028. In call centres and offices, the use of headsets is expanding, which is boosting worker productivity and efficiency. It enables users to multitask while taking calls or listening to music and also makes it easier for them to maintain their hands free while performing other tasks, like taking notes or working on other office tasks, without being interrupted. During the forecast period, there will likely be an increase in demand for headsets due to the replacement of old, antiquated models with more modern ones. Because of the changing corporate climate and government engagement, the expansion of business process outsourcing and call centres has raised the demand for the professional headphone market in offices and contact centres.For example, Sonova Holding AG, a leading producer of hearing solutions, has agreed to purchase Sennheiser electronic GmbH & Co. KG's Consumer Division in May 2021. (Sennheiser). As a result of the acquisition, Sonova will be able to expand its appealing product range, seize development opportunities, particularly in the fast-growing market for true wireless headsets and the new field of speech-enhanced hearables, and expand its channel presence and customer base.The market is becoming more competitive, with various corporate communications endpoints providers either including professional headset launches in their portfolios or introducing new headset models.Headset manufacturers are already releasing an expanding range of UC headsets with increased audio bandwidth, greater noise reduction, and speech recognition capabilities. Poly, for example, has added the Voyager 4300 UC Series to its award-winning Voyager wireless Bluetooth headset range in August 2021. The Voyager 4300 UC Series, intended for today's working environment, keeps employees connected and productive at home or at work.Furthermore, call centres are mostly opting for UC and business headsets due to the benefits they bring to their company processes, such as increased employee productivity and effectivecustomer communication. However, decreased use of desktop phones and supply problems is expected to hamper the market growth.

The key regions considered for the global Office and Contact Center Headset marketstudy includeAsia Pacific, North America, Europe, Latin America, and Rest of the World. Major market growth is anticipated in Asia-Pacific. The market for wireless audio devices is primarily driven by high semiconductor spending for wireless devices, growing mobility needs, technological advancements, and the introduction of new gadgets. Additionally, the Asia-Pacific consumer electronics market is expanding due to the region's well-established consumer electronics sector as well as the rising middle class in developing countries like China, India, and Japan.

Major market players included in this report are:

Samsung Electronics Co. Limited

LG Electronics

Panasonic Corporation

Sennheiser electronic GmbH & Co. KG

Audio-Technica Corporation

Sony Corporation

Plantronics, Inc.

Jabra

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

ByType:

Office

Contact Center

By Connectivity Type:

Wired

Wireless

By Region:

North America

U.S.

Canada

Europe

UK

Germany

France

Spain

Italy

ROE

Asia Pacific

China

India

Japan

Australia

South Korea

RoAPAC

Latin America

Brazil

Mexico

Rest of the World

Furthermore, years considered for the study are as follows:

Historical year – 2018, 2019, 2020

Base year – 2021

Forecast period – 2022 to 2028

Target Audience of the Global Office and Contact Center Headset Market in Market Study:

Key Consulting Companies & Advisors

Large, medium-sized, and small enterprises

Venture capitalists

Value-Added Resellers (VARs)

Third-party knowledge providers

Investment bankers

Investors

Chapter 1. Executive Summary

1.1. Market Snapshot

1.2. Global & Segmental Market Estimates & Forecasts, 2020-2028 (USD Billion)

1.2.1. Office and Contact Center Headset Market, by Region, 2020-2028 (USD Billion)

1.2.2. Office and Contact Center Headset Market, by Type, 2020-2028 (USD Billion)

1.2.3. Office and Contact Center Headset Market, by Connectivity Type, 2020-2028 (USD Billion)

1.3. Key Trends

1.4. Estimation Methodology

1.5. Research Assumption

Chapter 2. Global Office and Contact Center Headset Market Definition and Scope

2.1. Objective of the Study

2.2. Market Definition & Scope

2.2.1. Scope of the Study

2.2.2. Industry Evolution

2.3. Years Considered for the Study

2.4. Currency Conversion Rates

Chapter 3. Global Office and Contact Center Headset Market Dynamics

3.1. Office and Contact Center Headset Market Impact Analysis (2020-2028)

3.1.1. Market Drivers

3.1.1.1. Remote Work is expected to remain a major trend in the near future

3.1.1.2. Growing demand from Government & Healthcare vertical

3.1.2. Market Challenges

3.1.2.1. Consumer-grade headsets with recent features are being preferred over professional-grade headsets

3.1.3. Market Opportunities

3.1.3.1. Advanced noise cancellation and move towards wireless connectivity expected to drive demand

Chapter 4. Global Office and Contact Center Headset Market Industry Analysis

4.1. Porter’s 5 Force Model

4.1.1. Bargaining Power of Suppliers

4.1.2. Bargaining Power of Buyers

4.1.3. Threat of New Entrants

4.1.4. Threat of Substitutes

4.1.5. Competitive Rivalry

4.1.6. Futuristic Approach to Porter’s 5 Force Model (2018-2028)

4.2. PEST Analysis

4.2.1. Political

4.2.2. Economical

4.2.3. Social

4.2.4. Technological

4.3. Investment Adoption Model

4.4. Analyst Recommendation & Conclusion

4.5. Top investment opportunity

4.6. Top winning strategies

Chapter 5. Risk Assessment: COVID-19 Impact

5.1.1. Assessment of the overall impact of COVID-19 on the industry

5.1.2. Pre COVID-19 and post COVID-19 Market scenario

Chapter 6. Global Office and Contact Center Headset Market, by Type

6.1. Market Snapshot

6.2. Global Office and Contact Center Headset Market by Type, Performance - Potential Analysis

6.3. Global Office and Contact Center Headset Market Estimates & Forecasts by Type, 2018-2028 (USD Billion)

6.4. Office and Contact Center Headset Market, Sub Segment Analysis

6.4.1. Office

6.4.2. Contact Center

Chapter 7. Global Office and Contact Center Headset Market, by Connectivity Type

7.1. Market Snapshot

7.2. Global Office and Contact Center Headset Market by Connectivity Type, Performance - Potential Analysis

7.3. Global Office and Contact Center Headset Market Estimates & Forecasts by Connectivity Type, 2018-2028 (USD Billion)

7.4. Office and Contact Center Headset Market, Sub Segment Analysis

7.4.1. Wired

7.4.2. Wireless

Chapter 8. Global Office and Contact Center Headset Market, Regional Analysis

8.1. Office and Contact Center Headset Market, Regional Market Snapshot

8.2. North America Office and Contact Center Headset Market

8.2.1. U.S. Office and Contact Center Headset Market

8.2.1.1. Type breakdown estimates & forecasts, 2018-2028

8.2.1.2. Connectivity Type breakdown estimates & forecasts, 2018-2028

8.2.2. Canada Office and Contact Center Headset Market

8.3. Europe Office and Contact Center Headset Market Snapshot

8.3.1. U.K. Office and Contact Center Headset Market

8.3.2. Germany Office and Contact Center Headset Market

8.3.3. France Office and Contact Center Headset Market

8.3.4. Spain Office and Contact Center Headset Market

8.3.5. Italy Office and Contact Center Headset Market

8.3.6. Rest of Europe Office and Contact Center Headset Market

8.4. Asia-Pacific Office and Contact Center Headset Market Snapshot

8.4.1. China Office and Contact Center Headset Market

8.4.2. India Office and Contact Center Headset Market

8.4.3. Japan Office and Contact Center Headset Market

8.4.4. Australia Office and Contact Center Headset Market

8.4.5. South Korea Office and Contact Center Headset Market

8.4.6. Rest of Asia Pacific Office and Contact Center Headset Market

8.5. Latin America Office and Contact Center Headset Market Snapshot

8.5.1. Brazil Office and Contact Center Headset Market

8.5.2. Mexico Office and Contact Center Headset Market

8.6. Rest of The World Office and Contact Center Headset Market

Chapter 9. Competitive Intelligence

9.1. Top Market Strategies

9.2. Company Profiles

9.2.1. Samsung Electronics Co. Limited

9.2.1.1. Key Information

9.2.1.2. Overview

9.2.1.3. Financial (Subject to Data Availability)

9.2.1.4. Product Summary

9.2.1.5. Recent Developments

9.2.2. LG Electronics

9.2.3. Panasonic Corporation

9.2.4. Sennheiser electronic GmbH & Co. KG

9.2.5. Audio-Technica Corporation

9.2.6. Sony Corporation

9.2.7. Plantronics, Inc.

9.2.8. Jabra

Chapter 10. Research Process

10.1. Research Process

10.1.1. Data Mining

10.1.2. Analysis

10.1.3. Market Estimation

10.1.4. Validation

10.1.5. Publishing

10.2. Research Attributes

10.3. Research Assumption

List of Tables

TABLE 1. Global Office and Contact Center Headset Market, report scope

TABLE 2. Global Office and Contact Center Headset Market estimates & forecasts by Region 2018-2028 (USD Billion)

TABLE 3. Global Office and Contact Center Headset Market estimates & forecasts by Type 2018-2028 (USD Billion)

TABLE 4. Global Office and Contact Center Headset Market estimates & forecasts by Connectivity Type 2018-2028 (USD Billion)

TABLE 5. Global Office and Contact Center Headset Market by segment, estimates & forecasts, 2018-2028 (USD Billion)

TABLE 6. Global Office and Contact Center Headset Market by region, estimates & forecasts, 2018-2028 (USD Billion)

TABLE 7. Global Office and Contact Center Headset Market by segment, estimates & forecasts, 2018-2028 (USD Billion)

TABLE 8. Global Office and Contact Center Headset Market by region, estimates & forecasts, 2018-2028 (USD Billion)

TABLE 9. Global Office and Contact Center Headset Market by segment, estimates & forecasts, 2018-2028 (USD Billion)

TABLE 1. Global Office and Contact Center Headset Market by region, estimates & forecasts, 2018-2028 (USD Billion)

TABLE 2. Global Office and Contact Center Headset Market by segment, estimates & forecasts, 2018-2028 (USD Billion)

TABLE 3. Global Office and Contact Center Headset Market by region, estimates & forecasts, 2018-2028 (USD Billion)

TABLE 4. Global Office and Contact Center Headset Market by segment, estimates & forecasts, 2018-2028 (USD Billion)

TABLE 5. Global Office and Contact Center Headset Market by region, estimates & forecasts, 2018-2028 (USD Billion)

TABLE 6. U.S. Office and Contact Center Headset Market estimates & forecasts, 2018-2028 (USD Billion)

TABLE 7. U.S. Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 8. U.S. Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 9. Canada Office and Contact Center Headset Market estimates & forecasts, 2018-2028 (USD Billion)

TABLE 10. Canada Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 11. Canada Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 12. UK Office and Contact Center Headset Market estimates & forecasts, 2018-2028 (USD Billion)

TABLE 13. UK Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 14. UK Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 15. Germany Office and Contact Center Headset Market estimates & forecasts, 2018-2028 (USD Billion)

TABLE 16. Germany Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 17. Germany Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 18. RoE Office and Contact Center Headset Market estimates & forecasts, 2018-2028 (USD Billion)

TABLE 19. RoE Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 20. RoE Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 21. China Office and Contact Center Headset Market estimates & forecasts, 2018-2028 (USD Billion)

TABLE 22. China Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 23. China Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 24. India Office and Contact Center Headset Market estimates & forecasts, 2018-2028 (USD Billion)

TABLE 25. India Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 26. India Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 27. Japan Office and Contact Center Headset Market estimates & forecasts, 2018-2028 (USD Billion)

TABLE 28. Japan Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 29. Japan Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 30. RoAPAC Office and Contact Center Headset Market estimates & forecasts, 2018-2028 (USD Billion)

TABLE 31. RoAPAC Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 32. RoAPAC Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 33. Brazil Office and Contact Center Headset Market estimates & forecasts, 2018-2028 (USD Billion)

TABLE 34. Brazil Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 35. Brazil Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 36. Mexico Office and Contact Center Headset Market estimates & forecasts, 2018-2028 (USD Billion)

TABLE 37. Mexico Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 38. Mexico Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 39. RoLA Office and Contact Center Headset Market estimates & forecasts, 2018-2028 (USD Billion)

TABLE 40. RoLA Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 41. RoLA Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 42. Row Office and Contact Center Headset Market estimates & forecasts, 2018-2028 (USD Billion)

TABLE 43. Row Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 44. Row Office and Contact Center Headset Market estimates & forecasts by segment 2018-2028 (USD Billion)

TABLE 45. List of secondary sources, used in the study of Global Office and Contact Center Headset Market

TABLE 46. List of primary sources, used in the study of Global Office and Contact Center Headset Market

TABLE 47. Years considered for the study

TABLE 48. Exchange rates considered

 
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