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Self-Service Technology Market : Current Scenario and Forecast (2020-2026): Emphasis on Product Type (Vending Machine, Automated Teller Machine, Kiosks), Vending Machine Type (Beverage, Candy, Snacks, Gumball, Cigarette), ATM Type (Conventional, Brown Label, White Label, Smart ATM, Cash Dispenser), Kiosks Type (Photo, DVD, Ticketing, HR& Employment, Patient Self Service, Information Providing, Banking & Financial, Specialized), Solution Type (Deployment, Managed Services) and Region/Country

  • UNI4065914
  • 186 Pages
  • March 2020
  • ICT & Media
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The Global Self Service Technology Market generated revenue of US$ 26.56 billion in 2019 and is expected to grow at a CAGR of 10.7% during the forecast period 2020-2026, to reach a market size of US$ 56.8 billion by 2026. Today’s fast-paced world is being increasingly characterized by technology-facilitated transactions. Today, customers prefer to interact with technology to create service outcomes instead of interacting with a service provider. With the rapid growth of technologies, various innovations are introduced in order to facilitate people’s needs and necessities. One of the innovations that have gathered great popularity among customers is Self-Service Technologies (SSTs). Self-service technologies (SSTs) are technological interfaces that enable customers to produce a service independent of direct service employee involvement. Major self-service technologies include automated teller machines (ATMs), automated hotel checkout, banking by telephone, and services over the Internet, such as Federal Express package tracking and online brokerage services. To add on, digital transformation has tremendously changed the interaction between the company as well as customers and service offerings. Developments in technology such as smartphones and IoT have also surged the need for instant fulfillment among consumers. Over time, self-service technology has grown from being an alternative way of handling certain tasks to becoming a primary channel given the benefits it entails. Some of the benefits associated with Self-Service Technologies are stated below:

• Convenience, both for the user and for the service provider: Lifestyle changes started during the second half of the 20th century meant that customer has become busier than ever and time is considered a valuable asset, so anything that saves time is considered a welcome addition

• The growing importance of delivering experiences: service providers view self-service technology as an opportunity to improve levels of customer satisfaction (and therefore retention) by using it to create products and services with an experiential focus

• Cost-effective: Self-service technology makes economic sense given the lower cost of online interactions vs frontline staff

• Demographic changes: Millennial generation and other digital natives feel at ease handling self-service technology

• Changes in expectations of Consumers: nowadays, most consumers prefer hands-on experience and a more interactive approach to technology that offers convenience and speedy transactions

• Self-service technology reflects the 24/7 culture we now live in, the evolution of self-service technology is almost a natural result of recent changes in society and in the business world

Numerous service providers are using a wide range of technologies to allow customers to consumer services or products electronically without direct contact. As self-service technologies are prominent in banking and financial services, in a similar fashion, food and beverage restaurants have also introduced self-service technologies mainly in the form of tablet computers in order to empower consumers to place orders and pay bills. Self Service technologies can also be found in the tourism and hospitality industry which are airline ticketing machines, automatic teller machines, and computer-based booking services. Further instances of SSTs in tourism and hospitality industry also include Ticket Vending Machine (TVM) for train and rail mode of transport, mobile application to book hotel rooms such as Trivago, Agoda.com and Booking.com, navigation application such as WAZE for directions, check-in kiosk in hotels, self-service kiosk for food ordering, and self-service information terminal usually found in a mall. Furthermore, in the retail industry, surveys show that more than 65% of retail customers prefer self-service options over sales assistants, whereas other studies suggest that up to 80% of surveyed shoppers would prefer shopping at venues that only offered self-check-out. It has been anticipated as per the survey that more than 85% of companies expect that self-service will be the fastest-growing channel in customer service by 2021 across the globe. However, lack of understanding encompasses to be the prominent bottleneck hampering the flourishing trend of self-service technologies. For instance, in the present scenario, connected consumers have high expectations of the brands they deal with. It has been found that over half i.e. 53% of US adults are likely to abandon an online purchase if they can’t find a quick answer to their question. Also, around 45% of consumers stated they’d spend just 5 minutes searching for information on a company website before giving up and going elsewhere.

“ATM segment dominated the Global Self-service technology market, with 82.2% share in 2019”

Based on the product category, the global self-service technology market is segmented into vending machines, ATM and kiosks. In 2019, the ATM segment dominated the market and is expected to maintain its dominance throughout the forecast period 2020-2026. However, the Kiosks segment is expected to witness the highest CAGR growth of 14.1% during the analyzed period. These technology-based interactions are expected to become a key criterion for long-term business success.

“Beverage Vending Machine-generated revenue of US$ 943.41 million in 2019”

Vending machine product category is further bifurcated into the beverage, candy, snacks, gumball, cigarette and specialized product vending machines. Candy vending machine-generated revenue of US$ 991.59 million by 2026. specialized product vending machines are expected to witness a CAGR growth of 11.5% during the forecast period.

“Brown Label ATM dominated the ATM segment of the Global Self-service technology market in 2019”

Global Self-service ATM segment is further bifurcated into the conventional, brown label, white-label, smart ATM and cash dispenser. In 2019, Brown Label ATM generated revenue of US$ 6,447.24 million and is expected to grow at a CAGR of 12.3% during the analyzed period. Smart ATM segment is expected to witness the highest CAGR growth of 14.8% during the forecast period 2020-2026.

“Ticketing Kiosk dominated the Self-service kiosks segment market, accounting for 40.7% share in 2019”

Based on the kiosk product category, the market is bifurcated into the photo, DVD, ticketing, HR& Employment, patient self-service, information providing and banking and financial kiosks. The patient Self-service segment is expected to generated revenue of US$ 354.59 million by 2026. The banking & Financial kiosks segment is expected to witness the highest CAGR of 16.5% during the forecast period.

“Asia-Pacific dominated the Global Self-service technology market in 2019”

For a deep-dive analysis of the industry, detailed country-level analysis is conducted for major region/country including North America (US, Canada, Rest of North America), Europe (Russia, Germany, UK, France, Spain, Italy, Rest of Europe), Asia-Pacific (China, Japan, India, South Korea, Singapore, Malaysia, Rets of Asia-Pacific) and Rest of the World. Asia-Pacific generated revenue of US$ 9,726.81 million in 2018 and is expected to witness a CAGR growth of 12.0% during the forecast period 2020-2026. Rising urban population paired with the demand for time-saving technology in countries such as India, China and other emerging Asian countries would help the region to remain dominant during the forecast period.

Competitive Landscape-Top 10 Market Players

Azkoyen Group, Kiosk Information System, Crane Corp, Fujitsu, IBM, Glory Ltd, Vendrite, Embross, NCR Corporation, Beta Automations, are some of the prominent players operating in the self-service technology industry. Several M&A’s along with partnerships have been undertaken by these players to facilitate costumers with hi-tech and innovative products.

Reasons to buy:

• Current and future market size from 2020 to 2026 in terms of value (US$)

• Combined analysis of deep-dive secondary research and input from primary research through Key Opinion Leaders of the industry

• Country-level details of the overall consumption of Self-Service Technology

• A quick review of overall industry performance at a glance

• In-depth analysis of key industry players

• Detailed analysis of export & import scenario of the industry

• A detailed analysis of regulatory framework, drivers, restraints, key trends and opportunities prevailing in the industry

• Examination of industry attractiveness with the help of Porter’s Five Forces analysis and start ups

• The study comprehensively covers the market across different segments and sub-segments of the market

• Region/country Covered: North America (US, Canada, Rest of North America), Europe (Russia, Germany, UK, France, Spain, Italy, Rest of Europe), Asia-Pacific (China, Japan, India, South Korea, Singapore, Malaysia, Rets of Asia-Pacific) and Rest of the World

Customization Options:

UMI understands that you may have your own business need, hence we also provide fully customized solutions to clients. The Global Self Service Technology market can be customized to the country level or any other market segment.

1. MARKET INTRODUCTION

1.1 Market Definition 19

1.2 Objective of the Study 19

1.3 Limitation 19

1.4 Stakeholders 20

1.5 Currency used in the Report 20

1.6 Scope of the Global Self-Service Technology Market Study 20

2. RESEARCH METHODOLOGY OR ASSUMPTION 21

2.1 Research Methodology for the Self- Service Technology Market Study 21

2.1.1 Main objective of the Self-Service Technology Market Study 22

3. INDUSTRY PERFORMANCE 23

4. EXECUTIVE SUMMARY 25

5. MARKET OVERVIEW 27

5.1 Introduction 27

5.2 Market Dynamics 29

5.2.1 Market Trend & Drivers 29

5.2.1.1 Surging Working Population 29

5.2.1.2 Perceived Ease of Use of Self-Service Technology 29

5.2.1.3 Economic Development and Urbanization 30

5.2.1.4 Technological Advancements 30

5.2.3 Market Challenges 31

5.2.3.1 Lack of Understanding 31

5.2.3.2 Low Penetration Rate 31

5.2.4 Market Opportunities 32

5.2.4.1 Increasing number of Medical Tourism 32

6. LEGAL & REGULATORY FRAMEWORK 33

6.1 General Overview 33

6.1.1 United States 33

7. DEMAND AND SUPPLY SIDE ANALYSIS 34

7.1 Demand Side Analysis 34

7.2 Supply Side Analysis 34

7.2.1 Top Partnerships 35

7.2.2 Top Mergers & Acquisitions 35

7.2.3 Top Funding 35

7.2.4 Top Business Expansion 35

7.2.5 Top Product Launches 35

7.2.6 Top Start-ups under Self Service Technology Industry 36

8. VALUE CHAIN ANALYSIS 37

8.1 Value Chain Analysis 37

9. MARKET INSIGHTS BY PRODUCT TYPE 38

9.1 General Overview 38

9.1.1 Vending Machine 39

9.1.2 ATM 40

9.1.3 Kiosks 41

10. MARKET INSIGHTS BY VENDING MACHINE PRODUCT CATEGORY 42

10.1 General Overview 42

10.1.1 Beverages Vending Machine 43

10.1.2 Snacks Vending Machine 44

10.1.3 Candy Vending Machine 45

10.1.4 Gumball Vending Machine 46

10.1.5 Cigarette Vending Machine 47

10.1.6 Specialized Vending Machine 48

11. MARKET INSIGHTS BY ATM PRODUCT CATEGORY 49

11.1 General Overview 49

11.1.1 Conventional ATM 50

11.1.2 Brown Label ATM 51

11.1.3 White Label ATM 52

11.1.4 Smart ATM 53

11.1.5 Cash Dispenser 54

12. MARKET INSIGHTS BY KIOSKS PRODUCT CATEGORY 55

12.1 General Overview 55

12.1.1 Photo Kiosks 56

12.1.2 DVD Kiosks 57

12.1.3 Ticketing Kiosks 58

12.1.4 HR& Employment Kiosks 59

12.1.5 Patient Self Service Kiosks 60

12.1.6 Information Providing Kiosks 61

12.1.7 Banking & Financial Kiosks 62

12.1.8 Other Kiosks 63

13. MARKET INSIGHTS BY SOLUTION TYPE 64

13.1 General Overview 64

13.1.1 Deployment Solutions 65

13.1.2 Managed Services 66

14. MARKET INSIGHTS BY REGION 67

14.1 General Overview 67

14.2 North America Self Service Technology Market 68

14.2.1 North Americas Self Service Technology Market, by Product Type 68

14.2.2 North America Vending Machine Market, by Product Category 69

14.2.3 North America ATM Market, by Product Category 69

14.2.4 North America Kiosks Market, by Product Category 70

14.2.5 North America Self Service Technology Market, by Solution Type 70

70

14.2.6 North America Self Service Technology Market, by Country 71

14.2.6.1 United States Self Service Technology Market 71

14.2.6.1.1 US Self Service Technology Market, by Product Type 72

14.2.6.1.2 US Vending Machine Market, by Product Category 72

14.2.6.1.3 US ATM Market, by Product Category 73

14.2.6.1.4 US Kiosks Market, by Product Category 73

14.2.6.1.5 US Self Service Technology Market, by Solution Type 74

14.2.6.2 Canada Self Service Technology Market 74

14.2.6.2.1 Canada Self Service Technology Market, by Product Type 75

14.2.6.2.2 Canada Vending Machine Market, by Product Category 75

14.2.6.2.3 Canada ATM Market, by Product Category 76

14.2.6.2.4 Canada Kiosks Market, by Product Category 76

14.2.6.2.5 Canada Self Service Technology Market, by Solution Type 77

14.2.6.3 Rest of North America Self Service Technology Market 77

14.2.6.3.1 Rest of North America Self Service Technology Market, by Product Type 78

14.2.6.3.2 Rest of North America Vending Machine Market, by Product Category 78

14.2.6.3.3 Rest of North America ATM Market, by Product Category 79

14.2.6.3.4 Rest of North America Kiosks Market, by Product Category 79

14.2.6.3.5 Rest of North America Self Service Technology Market, by Solution Type 80

14.2.6.3.6 80

14.3 Europe Self Service Technology Market 80

14.3.1 Europe Self Service Technology Market, by Product Type 81

14.3.2 Europe Vending Machine Market, by Product Category 81

14.3.3 Europe ATM Market, by Product Category 82

14.3.4 Europe Kiosks Market, by Product Category 82

14.3.5 Europe Self Service Technology Market, by Solution Type 83

14.3.6 Europe Self Service Technology Market, by Country 83

14.3.6.1 Russia Self Service Technology Market 84

14.3.6.1.1 Russia Self Service Technology Market, by Product Type 84

14.3.6.1.2 Russia Vending Machine Market, by Product Category 85

14.3.6.1.3 Russia ATM Market, by Product Category 85

14.3.6.1.4 Russia Kiosks Market, by Product Category 86

14.3.6.1.5 Russia Self Service Technology Market, by Solution Type 86

14.3.6.2 Germany Self Service Technology Market 87

14.3.6.2.1 Germany Self Service Technology Market, by Product Type 87

14.3.6.2.2 Germany Vending Machine Market, by Product Category 88

14.3.6.2.3 Germany ATM Market, by Product Category 88

14.3.6.2.4 Germany Kiosks Market, by Product Category 89

14.3.6.2.5 Germany Self Service Technology Market, by Solution Type 89

14.3.6.3 UK Self Service Technology Market 90

14.3.6.3.1 UK Self Service Technology Market, by Product Type 90

14.3.6.3.2 UK Vending Machine Market, by Product Category 91

14.3.6.3.3 UK ATM Market, by Product Category 91

14.3.6.3.4 UK Kiosks Market, by Product Category 92

14.3.6.3.5 UK Self Service Technology Market, by Solution Type 92

14.3.6.4 France Self Service Technology Market 93

14.3.6.4.1 France Self Service Technology Market, by Product Type 93

14.3.6.4.2 France Vending Machine Market, by Product Category 94

14.3.6.4.3 France ATM Market, by Product Category 94

14.3.6.4.4 France Kiosks Market, by Product Category 95

14.3.6.4.5 France Self Service Technology Market, by Solution Type 95

14.3.6.5 Italy Self Service Technology Market 96

14.3.6.5.1 Italy Self Service Technology Market, by Product Type 96

14.3.6.5.2 Italy Vending Machine Market, by Product Category 97

14.3.6.5.3 Italy ATM Market, by Product Category 97

14.3.6.5.4 Italy Kiosks Market, by Product Category 98

14.3.6.5.5 Italy Self Service Technology Market, by Solution Type 98

14.3.6.6 Spain Self Service Technology Market 99

14.3.6.6.1 Spain Self Service Technology Market, by Product Type 99

14.3.6.6.2 Spain Vending Machine Market, by Product Category 100

14.3.6.6.3 Spain ATM Market, by Product Category 100

14.3.6.6.4 Spain Kiosks Market, by Product Category 101

14.3.6.6.5 Spain Self Service Technology Market, by Solution Type 101

14.3.6.7 Rest of Europe Self Service Technology Market 102

14.3.6.7.1 Rest of Euro Self Service Technology Market, by Product Type 102

14.3.6.7.2 Rest of Euro Vending Machine Market, by Product Category 103

14.3.6.7.3 Rest of Euro ATM Market, by Product Category 103

14.3.6.7.4 Rest of Euro Kiosks Market, by Product Category 104

14.3.6.7.5 Rest of Euro Self Service Technology Market, by Solution Type 104

14.4 Asia-Pacific Self Service Technology Market 105

14.4.1 Asia Pacific Self Service Technology Market, by Product Type 105

14.4.2 Asia-Pacific Vending Machine Market, by Product Category 106

14.4.3 Asia-Pacific ATM Market, by Product Category 106

14.4.4 Asia Pacific Kiosks Market, by Product Category 107

14.4.5 Asia Pacific Self Service Technology Market, by Solution Type 107

14.4.6 Asia Pacific Self Service Technology Market, by Country 108

14.4.6.1 China Self Service Technology Market 108

14.4.6.1.1 China Self Service Technology Market, by Product Type 109

14.4.6.1.2 China Vending Machine Market, by Product Category 109

14.4.6.1.3 China ATM Market, by Product Category 110

14.4.6.1.4 China Kiosks Market, by Product Category 110

14.4.6.1.5 China Self Service Technology Market, by Solution Type 111

14.4.6.2 India Self Service Technology Market 111

14.4.6.2.1 India Self Service Technology Market, by Product Type 112

14.4.6.2.2 India Vending Machine Market, by Product Category 112

14.4.6.2.3 India ATM Market, by Product Category 113

14.4.6.2.4 India Kiosks Market, by Product Category 113

14.4.6.2.5 India Self Service Technology Market, by Solution Type 114

14.4.6.3 Japan Self Service Technology Market 114

14.4.6.3.1 Japan Self Service Technology Market, by Product Type 115

14.4.6.3.2 Japan Vending Machine Market, by Product Category 115

14.4.6.3.3 Japan ATM Market, by Product Category 116

14.4.6.3.4 Japan Kiosks Market, by Product Category 116

14.4.6.3.5 Japan Self Service Technology Market, by Solution Type 117

14.4.6.4 South Korea Self Service Technology Market 117

14.4.6.4.1 South Korea Self Service Technology Market, by Product Type 118

14.4.6.4.2 South Korea Vending Machine Market, by Product Category 118

14.4.6.4.3 South Korea ATM Market, by Product Category 119

14.4.6.4.4 South Korea Kiosks Market, by Product Category 119

14.4.6.4.5 South Korea Self Service Technology Market, by Solution Type 120

14.4.6.5 Singapore Self Service Technology Market 120

14.4.6.5.1 Singapore Self Service Technology Market, by Product Type 121

14.4.6.5.2 Singapore Vending Machine Market, by Product Category 121

14.4.6.5.3 Singapore ATM Market, by Product Category 122

14.4.6.5.4 Singapore Kiosks Market, by Product Category 122

14.4.6.5.5 Singapore Self Service Technology Market, by Solution Type 123

14.4.6.6 Malaysia Self Service Technology Market 123

14.4.6.6.1 Malaysia Self Service Technology Market, by Product Type 124

14.4.6.6.2 Malaysia Vending Machine Market, by Product Category 124

14.4.6.6.3 Malaysia ATM Market, by Product Category 125

14.4.6.6.4 Malaysia Kiosks Market, by Product Category 125

14.4.6.6.5 Malaysia Self Service Technology Market, by Solution Type 126

14.4.6.7 Rest of APAC Self Service Technology Market 126

14.4.6.7.1 Rest of APAC Self Service Technology Market, by Product Type 127

14.4.6.7.2 Rest of APAC Vending Machine Market, by Product Category 127

14.4.6.7.3 Rest of APAC ATM Market, by Product Category 128

14.4.6.7.4 Rest of APAC Kiosks Market, by Product Category 128

14.4.6.7.5 Rest of APAC Self Service Technology Market, by Solution Type 129

14.5 Rest of World Self Service Technology Market 129

14.5.1 Rest of World Self Service Technology Market, by Product Type 130

14.5.2 Rest of World Vending Machine Market, by Product Category 130

14.5.3 Rest of World ATM Market, by Product Category 131

14.5.4 Rest of World Kiosks Market, by Product Category 131

14.5.5 Rest of World Self Service Technology Market, by Solution Type 132

15. COMPETITIVE SCENARIO 133

15.1 Porter’s Five forces analysis 133

15.1.1 Bargaining power of Supplier 134

15.1.2 Bargaining power of Buyer 134

15.1.3 Industry Rivalry 134

15.1.4 Availability of Substitute 134

15.1.5 Threat of new Entrants 134

15.2 Competitive Landscape 135

15.2.1 Market Share of Key Players in Self Service Technology Market, 2019 135

16. TOP COMPANY PROFILES 136

16.1 NCR Corporation 136

16.1.1 Key Facts 136

16.1.2 Business Description 136

16.1.3 Milestones Achieved by NCR Corporation 137

16.1.4 Key Product/Services Offerings 137

16.1.5 Growth Strategy 138

16.1.6 Technology Partners of NCR Partners 138

16.1.7 SWOT Analysis 139

16.1.8 Key Financials 140

16.1.8.1 Revenue Split, by Region and Segment 141

16.1.8.2 Financial Overview of NCR Corporation 141

16.1.9 Recent Developments 142

16.1.9.1 Product Launches 142

16.1.9.2 Partnerships 143

16.1.9.3 Business Expansions and Investment 143

16.1.9.4 Mergers and Acquisitions 144

16.2 Crane Corp 145

16.2.1 Key Facts 145

16.2.2 Business Description 145

16.2.3 Key Product/Services Offerings 145

16.2.4 Growth Strategy 146

16.2.5 SWOT Analysis 146

16.2.6 Key Financials 147

16.2.6.1 Revenue Split 148

16.2.6.2 Financial Overview of Crane Corp 148

16.2.7 Recent Developments 149

16.2.7.1 Product Launches 149

16.2.7.2 Partnerships (Strategic Alliance) 149

16.2.7.3 Business Expansions 149

16.2.7.4 Mergers & Acquisitions 149

16.3 Azkoven Group 150

16.3.1 Key Facts 150

16.3.2 Business Description 150

16.3.3 Key Product/Services Offerings 150

16.3.4 Growth Strategy 151

16.3.5 SWOT Analysis 151

16.3.6 Key Financials 152

16.3.6.1 Revenue Split 153

16.3.6.2 Financial Overview of Azkoven Group 153

16.3.7 Recent Developments 154

16.3.7.1 Product Launches 154

16.3.7.2 Partnerships (Strategic Alliance) 154

16.3.7.3 Business Expansions 154

16.3.7.4 Mergers& Acquisitions 154

16.4 Fujitsu 155

16.4.1 Key Facts 155

16.4.2 Business Description 155

16.4.3 Key Product/Services Offerings 155

16.4.4 Growth Strategy 156

16.4.5 SWOT Analysis 156

16.4.6 Key Financials 157

16.4.6.1 Revenue Split 158

16.4.6.2 Financial Overview of Fujitsu 158

16.4.7 Recent Developments 159

16.4.7.1 Product Launches 159

16.4.7.2 Partnerships (Strategic Alliance) 159

16.4.7.3 Business Expansions 159

16.4.7.4 Mergers& Acquisitions 159

16.5 IBM 160

16.5.1 Key Facts 160

16.5.2 Business Description 160

16.5.3 Key Product/Services Offerings 160

16.5.4 Growth Strategy 161

16.5.5 SWOT Analysis 161

16.5.6 Key Financials 162

16.5.6.1 Revenue Split 163

16.5.6.2 Financial Overview of IBM 163

16.5.7 Recent Developments 164

16.5.7.1 Product Launches 164

16.5.7.2 Partnerships (Strategic Alliance) 164

16.5.7.3 Business Expansions 164

16.5.7.4 Mergers& Acquisitions 164

16.6 Glory Ltd 165

16.6.1 Key Facts 165

16.6.2 Business Description 165

16.6.3 Key Product/Services Offerings 165

16.6.4 Growth Strategy 166

16.6.5 SWOT Analysis 166

16.6.6 Key Financials 167

16.6.6.1 Revenue Split 168

16.6.6.2 Financial Overview of Glory Ltd 168

16.6.7 Recent Developments 169

16.6.7.1 Product Launches 169

16.6.7.2 Partnerships (Strategic Alliance) 169

16.6.7.3 Business Expansions 169

16.6.7.4 Mergers& Acquisitions 169

16.7 Vendrite 170

16.7.1 Key Facts 170

16.7.2 Business Description 170

16.7.3 Key Product/Services Offerings 170

16.7.4 Growth Strategy 171

16.7.5 SWOT Analysis 171

16.7.6 Recent Developments 172

16.7.6.1 Product Launches 172

16.7.6.2 Partnerships (Strategic Alliance) 172

16.7.6.3 Business Expansions 172

16.7.6.4 Mergers& Acquisitions 172

16.8 Embross 173

16.8.1 Key Facts 173

16.8.2 Business Description 173

16.8.3 Key Product/Services Offerings 173

16.8.4 Growth Strategy 174

16.8.5 SWOT Analysis 174

16.8.6 Recent Developments 175

16.8.6.1 Product Launches 175

16.8.6.2 Partnerships (Strategic Alliance) 175

16.8.6.3 Business Expansions 175

16.8.6.4 Mergers& Acquisitions 175

16.9 Beta Automations 176

16.9.1 Key Facts 176

16.9.2 Business Description 176

16.9.3 Key Product/Services Offerings 176

16.9.4 Growth Strategy 177

16.9.5 SWOT Analysis 177

16.9.6 Recent Developments 178

16.9.6.1 Product Launches 178

16.9.6.2 Partnerships (Strategic Alliance) 178

16.9.6.3 Business Expansions 178

16.9.6.4 Mergers& Acquisitions 178

16.10 Kiosk Information System 179

16.10.1 Key Facts 179

16.10.2 Business Description 179

16.10.3 Key Product/Services Offerings 179

16.10.4 Growth Strategy 180

16.10.5 SWOT Analysis 180

16.10.6 Recent Developments 181

16.10.6.1 Product Launches 181

16.10.6.2 Partnerships (Strategic Alliance) 181

16.10.6.3 Business Expansions 181

16.10.6.4 Mergers& Acquisitions 181

TABLE 1 Top Partnerships 35

TABLE 2 Top Mergers& Acquisitions 35

TABLE 3 Top Funding 35

TABLE 4 Top Business Expansion 35

TABLE 5 Top Product Launches 35

TABLE 6 NCR Corporation Key Facts 136

TABLE 7 Key Product/Service Offering NCR Corporation 137

TABLE 8 NCR Corporation Growth Strategy 138

TABLE 9 NCR Corporation, Product Launches 142

TABLE 10 NCR Corporation Partnerships 143

TABLE 11 NCR Corporation Business Expansions, Investment and Divestitures 143

TABLE 12 NCR Corporation Mergers and Acquisitions 144

TABLE 13 Crane Corp Key Facts 145

TABLE 14 Product segmentation of Crane Corp 145

TABLE 15 Crane Corp Product Launches 149

TABLE 16 Crane Corp Partnerships 149

TABLE 17 Crane Corp Business Expansions 149

TABLE 18 Crane Corp Mergers and Acquisitions 149

TABLE 19 Azkoven Group Key Facts 150

TABLE 20 Product segmentation of Azkoven Group 150

TABLE 21 Azkoven Group Product Launches 154

TABLE 22 Azkoven Group Partnerships 154

TABLE 23 Azkoven Group Business Expansions 154

TABLE 24 Azkoven Group Mergers and Acquisitions 154

TABLE 25 Fujitsu, Key Facts 155

TABLE 26 Product segmentation of Fujitsu 155

TABLE 27 Fujitsu, Product Launches 159

TABLE 28 Fujitsu, Partnerships 159

TABLE 29 Fujitsu, Business Expansions 159

TABLE 30 Fujitsu, Mergers and Acquisitions 159

TABLE 31 IBM Key Facts 160

TABLE 32 Product segmentation of IBM 160

TABLE 33 IBM, Product Launches 164

TABLE 34 IBM, Partnerships 164

TABLE 35 IBM, Business Expansions 164

TABLE 36 IBM, Mergers and Acquisitions 164

TABLE 37 Glory Ltd, Key Facts 165

TABLE 38 Product segmentation of Glory Ltd 165

TABLE 39 Glory Ltd, Product Launches 169

TABLE 40 Glory Ltd, Partnerships 169

TABLE 41 Glory Ltd, Business Expansions 169

TABLE 42 Glory Ltd, Mergers and Acquisitions 169

TABLE 43 Vendrite Key Facts 170

TABLE 44 Product segmentation of Vendrite 170

TABLE 45 Vendrite, Product Launches 172

TABLE 46 Vendrite, Partnerships 172

TABLE 47 Vendrite, Business Expansions 172

TABLE 48 Vendrite, Mergers and Acquisitions 172

TABLE 49 Embross, Key Facts 173

TABLE 50 Product segmentation of Embross 173

TABLE 51 Embross, Product Launches 175

TABLE 52 Embross, Partnerships 175

TABLE 53 Embross, Business Expansions 175

TABLE 54 Embross, Mergers and Acquisitions 175

TABLE 55 Beta Automations Key Facts 176

TABLE 56 Product segmentation of Beta Automations 176

TABLE 57 Beta Automations, Product Launches 178

TABLE 58 Beta Automations, Partnerships 178

TABLE 59 Beta Automations, Business Expansions 178

TABLE 60 Beta Automations, Mergers and Acquisitions 178

TABLE 61 Maple Leaf Foods, Key Facts 179

TABLE 62 Product segmentation of Kiosk Information System 179

TABLE 63 Kiosk Information System, Product Launches 181

TABLE 64 Kiosk Information System, Partnerships 181

TABLE 65 Kiosk Information System, Business Expansions 181

TABLE 66 Kiosk Information System, Mergers and Acquisitions 181

 
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