Request for Covid-19 Impact Assessment of this Report
Multimedia communications is becoming increasingly important to business entities as they seek to ever improve efficiencies and reduce operational expenditures.
This report provides a complete quantitative data and qualitative analysis on the global market for Unified Communications as a Service (UCaaS). Market size is analysed by country, product type, application, and competitors. Expanded coverage includes additional end-user industry breakdowns and in-depth producer profiles.
Prior to COVID-19, the global market for Unified Communications as a Service (UCaaS) was anticipated to grow from US$ XX million in 2020 to US$ XX million by 2026; it is expected to grow at a CAGR of xx% during 2021–2026, whereas post-COVID-19 scenario, the market for Unified Communications as a Service (UCaaS) is projected to grow from US$ XX million in 2020 (a change by ~XX% compared to market estimated for 2020 before the outbreak of COVID-19) to US$ XX billion by 2026; it is expected to grow at a CAGR of XX% during 2021–2026.
This report covers market size and forecasts of Unified Communications as a Service (UCaaS), including the following market information:
Global Unified Communications as a Service (UCaaS) Market Size, 2019-2021, and 2020 (quarterly data), (US$ Million)
Global Unified Communications as a Service (UCaaS) Market Size by Type and by Application, 2019-2021, and 2020 (quarterly data), (US$ Million)
Global Unified Communications as a Service (UCaaS) Market Size by Region (and Key Countries), 2019-2021, and 2020 (quarterly data), (US$ Million)
Global Unified Communications as a Service (UCaaS) Market Size by Company, 2019- 2020 (quarterly data), (US$ Million)
Key market players
Major competitors identified in this market include Google, Avaya, Cisco, Microsoft, Fuze, West Unified Communications Services, Mitel, PanTerra Networks, Polycom, etc.
Based on the Region:
Asia-Pacific (China, Japan, South Korea, India and ASEAN)
North America (US and Canada)
Europe (Germany, France, UK and Italy)
Rest of World (Latin America, Middle East & Africa)
Based on the Type:
Single Tenant
Multi-Tenant
Based on the Application:
Information And Communication Technology (ICT)
Banking, Financial Services, Insurance (BFSI)
Medical
Retail
Manufacturing
1.2 Market Segmentation
1.3 Research Objectives
1.4 Research Methodology
1.4.1 Research Process
1.4.2 Data Triangulation
1.4.3 Research Approach
1.4.4 Base Year
1.5 Coronavirus Disease 2019 (Covid-19) Impact Will Have a Severe Impact on Global Growth
1.5.1 Covid-19 Impact: Global GDP Growth, 2019, 2020 and 2021 Projections
1.5.2 Covid-19 Impact: Commodity Prices Indices
1.5.3 Covid-19 Impact: Global Major Government Policy
1.6 The Covid-19 Impact on Unified Communications as a Service (UCaaS) Industry
1.7 COVID-19 Impact: Unified Communications as a Service (UCaaS) Market Trends
2 Global Unified Communications as a Service (UCaaS) Quarterly Market Size Analysis
2.1 Unified Communications as a Service (UCaaS) Business Impact Assessment - COVID-19
2.1.1 Global Unified Communications as a Service (UCaaS) Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026
2.2 Global Unified Communications as a Service (UCaaS) Quarterly Market Size 2020-2021
2.3 COVID-19-Driven Market Dynamics and Factor Analysis
2.3.1 Drivers
2.3.2 Restraints
2.3.3 Opportunities
2.3.4 Challenges
3 Quarterly Competitive Assessment, 2020
3.1 By Players, Global Unified Communications as a Service (UCaaS) Quarterly Market Size, 2019 VS 2020
3.2 By Players, Unified Communications as a Service (UCaaS) Headquarters and Area Served
3.3 Date of Key Players Enter into Unified Communications as a Service (UCaaS) Market
3.4 Key Players Unified Communications as a Service (UCaaS) Product Offered
3.5 Mergers & Acquisitions, Expansion Plans
4 Impact of Covid-19 on Unified Communications as a Service (UCaaS) Segments, By Type
4.1 Introduction
1.4.1 Single Tenant
1.4.2 Multi-Tenant
4.2 By Type, Global Unified Communications as a Service (UCaaS) Market Size, 2019-2021
5 Impact of Covid-19 on Unified Communications as a Service (UCaaS) Segments, By Application
5.1 Overview
5.5.1 Information And Communication Technology (ICT)
5.5.2 Banking, Financial Services, Insurance (BFSI)
5.5.3 Medical
5.5.4 Retail
5.5.5 Manufacturing
5.2 By Application, Global Unified Communications as a Service (UCaaS) Market Size, 2019-2021
5.2.1 By Application, Global Unified Communications as a Service (UCaaS) Market Size by Application, 2019-2021
6 Geographic Analysis
6.1 Introduction
6.2 North America
6.2.1 Macroeconomic Indicators of US
6.2.2 US
6.2.3 Canada
6.3 Europe
6.3.1 Macroeconomic Indicators of Europe
6.3.2 Germany
6.3.3 France
6.3.4 UK
6.3.5 Italy
6.4 Asia-Pacific
6.4.1 Macroeconomic Indicators of Asia-Pacific
6.4.2 China
6.4.3 Japan
6.4.4 South Korea
6.4.5 India
6.4.6 ASEAN
6.5 Rest of World
6.5.1 Latin America
6.5.2 Middle East and Africa
7 Company Profiles
7.1 Google
7.1.1 Google Business Overview
7.1.2 Google Unified Communications as a Service (UCaaS) Quarterly Revenue, 2020
7.1.3 Google Unified Communications as a Service (UCaaS) Product Introduction
7.1.4 Google Response to COVID-19 and Related Developments
7.2 Avaya
7.2.1 Avaya Business Overview
7.2.2 Avaya Unified Communications as a Service (UCaaS) Quarterly Revenue, 2020
7.2.3 Avaya Unified Communications as a Service (UCaaS) Product Introduction
7.2.4 Avaya Response to COVID-19 and Related Developments
7.3 Cisco
7.3.1 Cisco Business Overview
7.3.2 Cisco Unified Communications as a Service (UCaaS) Quarterly Revenue, 2020
7.3.3 Cisco Unified Communications as a Service (UCaaS) Product Introduction
7.3.4 Cisco Response to COVID-19 and Related Developments
7.4 Microsoft
7.4.1 Microsoft Business Overview
7.4.2 Microsoft Unified Communications as a Service (UCaaS) Quarterly Revenue, 2020
7.4.3 Microsoft Unified Communications as a Service (UCaaS) Product Introduction
7.4.4 Microsoft Response to COVID-19 and Related Developments
7.5 Fuze
7.5.1 Fuze Business Overview
7.5.2 Fuze Unified Communications as a Service (UCaaS) Quarterly Revenue, 2020
7.5.3 Fuze Unified Communications as a Service (UCaaS) Product Introduction
7.5.4 Fuze Response to COVID-19 and Related Developments
7.6 West Unified Communications Services
7.6.1 West Unified Communications Services Business Overview
7.6.2 West Unified Communications Services Unified Communications as a Service (UCaaS) Quarterly Revenue, 2020
7.6.3 West Unified Communications Services Unified Communications as a Service (UCaaS) Product Introduction
7.6.4 West Unified Communications Services Response to COVID-19 and Related Developments
7.7 Mitel
7.7.1 Mitel Business Overview
7.7.2 Mitel Unified Communications as a Service (UCaaS) Quarterly Revenue, 2020
7.7.3 Mitel Unified Communications as a Service (UCaaS) Product Introduction
7.7.4 Mitel Response to COVID-19 and Related Developments
7.8 PanTerra Networks
7.8.1 PanTerra Networks Business Overview
7.8.2 PanTerra Networks Unified Communications as a Service (UCaaS) Quarterly Revenue, 2020
7.8.3 PanTerra Networks Unified Communications as a Service (UCaaS) Product Introduction
7.8.4 PanTerra Networks Response to COVID-19 and Related Developments
7.9 Polycom
7.9.1 Polycom Business Overview
7.9.2 Polycom Unified Communications as a Service (UCaaS) Quarterly Revenue, 2020
7.9.3 Polycom Unified Communications as a Service (UCaaS) Product Introduction
7.9.4 Polycom Response to COVID-19 and Related Developments
8 Key Findings
9 Appendix
9.1 About US
9.2 Disclaimer
Table 1. Overview of the World Economic Outlook Projections
Table 2. Summary of World Real per Capita Output (Annual percent change; in international currency at purchasing power parity)
Table 3. European Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 4. Asian and Pacific Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 5. Western Hemisphere Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 6. Middle Eastern and Central Asian Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 7. Covid-19 Impact: Global Major Government Policy
Table 8. The Covid-19 Impact on Unified Communications as a Service (UCaaS) Assessment
Table 9. COVID-19 Impact: Unified Communications as a Service (UCaaS) Market Trends
Table 10. COVID-19 Impact Global Unified Communications as a Service (UCaaS) Market Size
Table 11. Global Unified Communications as a Service (UCaaS) Quarterly Market Size, 2020 (US$ Million)
Table 12. Global Unified Communications as a Service (UCaaS) Market Size, Pre-COVID-19 and Post- COVID-19 Quarterly Comparison, 2020-2021 (US$ Million)
Table 13. Global Unified Communications as a Service (UCaaS) Market Growth Drivers
Table 14. Global Unified Communications as a Service (UCaaS) Market Restraints
Table 15. Global Unified Communications as a Service (UCaaS) Market Opportunities
Table 16. Global Unified Communications as a Service (UCaaS) Market Challenges
Table 17. By Players, Unified Communications as a Service (UCaaS) Quarterly Revenue, 2019 VS 2020 (US$ Million)
Table 18. Key Players, Unified Communications as a Service (UCaaS) Revenue Market Share, 2019 VS 2020 (%)
Table 19. Key Unified Communications as a Service (UCaaS) Players Headquarters and Area Served
Table 20. Date of Key Players Enter into Unified Communications as a Service (UCaaS) Market
Table 21. Key Players Unified Communications as a Service (UCaaS) Product Type
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. By Players, Global Unified Communications as a Service (UCaaS) Market Size 2019-2021, (US$ Million)
Table 24. Global Unified Communications as a Service (UCaaS) Market Size by Application: 2019-2021 (US$ Million)
Table 25. Global Unified Communications as a Service (UCaaS) Market Size by Region, 2019-2021 (US$ Million)
Table 26. By Country, North America Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 27. By Type, US Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 28. By Application, US Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 29. By Type, Canada Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 30. By Application, Canada Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 31. Macroeconomic Indicators of Europe (Germany, France, UK and Italy)
Table 32. By Country, Europe Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 33. By Type, Germany Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 34. By Application, Germany Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 35. By Type, France Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 36. By Application, France Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 37. By Type, UK Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 38. By Application, UK Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 39. By Type, Italy Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 40. By Application, Italy Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 41. Macroeconomic Indicators of Asia-Pacific (China, Japan, South Korea, India and ASEAN)
Table 42. By Region, Asia-Pacific Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 43. By Type, China Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 44. By Application, China Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 45. By Type, Japan Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 46. By Application, Japan Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 47. By Type, South Korea Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 48. By Application, South Korea Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 49. By Type, India Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 50. By Application, India Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 51. By Type, ASEAN Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 52. By Application, ASEAN Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 53. By Type, Latin America Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 54. By Application, Latin America Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 55. By Type, Middle East and Africa Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 56. By Application, Middle East and Africa Unified Communications as a Service (UCaaS) Market Size, 2019-2021 (US$ Million)
Table 57. Google Business Overview
Table 58. Google Unified Communications as a Service (UCaaS) Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 59. Google Unified Communications as a Service (UCaaS) Product
Table 60. Google Response to COVID-19 and Related Developments
Table 61. Avaya Business Overview
Table 62. Avaya Unified Communications as a Service (UCaaS) Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 63. Avaya Unified Communications as a Service (UCaaS) Product
Table 64. Avaya Response to COVID-19 and Related Developments
Table 65. Cisco Business Overview
Table 66. Cisco Unified Communications as a Service (UCaaS) Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 67. Cisco Unified Communications as a Service (UCaaS) Product
Table 68. Cisco Response to COVID-19 and Related Developments
Table 69. Microsoft Business Overview
Table 70. Microsoft Unified Communications as a Service (UCaaS) Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 71. Microsoft Unified Communications as a Service (UCaaS) Product
Table 72. Microsoft Response to COVID-19 and Related Developments
Table 73. Fuze Business Overview
Table 74. Fuze Unified Communications as a Service (UCaaS) Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 75. Fuze Unified Communications as a Service (UCaaS) Product
Table 76. Fuze Response to COVID-19 and Related Developments
Table 77. West Unified Communications Services Business Overview
Table 78. West Unified Communications Services Unified Communications as a Service (UCaaS) Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 79. West Unified Communications Services Unified Communications as a Service (UCaaS) Product
Table 80. West Unified Communications Services Response to COVID-19 and Related Developments
Table 81. Mitel Business Overview
Table 82. Mitel Unified Communications as a Service (UCaaS) Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 83. Mitel Unified Communications as a Service (UCaaS) Product
Table 84. Mitel Response to COVID-19 and Related Developments
Table 85. PanTerra Networks Business Overview
Table 86. PanTerra Networks Unified Communications as a Service (UCaaS) Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 87. PanTerra Networks Unified Communications as a Service (UCaaS) Product
Table 88. PanTerra Networks Response to COVID-19 and Related Developments
Table 89. Polycom Business Overview
Table 90. Polycom Unified Communications as a Service (UCaaS) Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 91. Polycom Unified Communications as a Service (UCaaS) Product
Table 92. Polycom Response to COVID-19 and Related Developments
List of Figures
Figure 1. Unified Communications as a Service (UCaaS) Product Picture
Figure 2. Unified Communications as a Service (UCaaS) Market Segmentation
Figure 3. Research Objectives
Figure 4. Research Process
Figure 5. Data Triangulation
Figure 6. Research Approach
Figure 7. Commodity Prices-Metals Price Indices
Figure 8. Commodity Prices- Precious Metal Price Indices
Figure 9. Commodity Prices- Agricultural Raw Material Price Indices
Figure 10. Commodity Prices- Food and Beverage Price Indices
Figure 11. Commodity Prices- Fertilizer Price Indices
Figure 12. Commodity Prices- Energy Price Indices
Figure 13. G20+: Economic Policy Responses to COVID-19
Figure 14. Global Unified Communications as a Service (UCaaS) Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026 (US$ Million)
Figure 15. Global Unified Communications as a Service (UCaaS) Market Size, Pre-COVID-19 and Post- COVID-19, Year-over-Year Growth Rate, 2015-2026 (%)
Figure 16. Global Unified Communications as a Service (UCaaS) Market Size, Quarterly Growth, 2020-2021 (%)
Figure 17. Global Unified Communications as a Service (UCaaS) Market Size, Market Share by Type, 2019 VS 2020 (%)
Figure 18. Global Unified Communications as a Service (UCaaS) Market Size, Market Share by Application, 2019 VS 2020 (%)
Figure 19. Global Unified Communications as a Service (UCaaS) Market Size Market Share by Region, 2019 VS 2020 (%)
Figure 20. United States Composite PMI and GDP
Figure 21. Eurozone Composite PMI and GDP
Figure 22. Eurozone Core v. Periphery PMI Output Indices
Figure 23. Core v. Periphery PMI Employment Indices
Figure 24. UK Composite PMI and GDP
Figure 25. Caixin China Composite Output Index
Figure 26. Caixin China General Services Business Activity Index
Figure 27. Japan Composite Output Index
Figure 28. South Korea Manufacturing PMI
Figure 29. India Composite Output Index
Figure 30. ASEAN Manufacturing PMI
Figure 31. By Region, Asia-Pacific Unified Communications as a Service (UCaaS) Market Size Market Share, 2019-2021
The netbook sales in India have been growing strongly with major demand from the home segment. Personal computer market is expected to grow as the economy is recovering from the recession. The newest addition to this consumer product group is notebooks and netbooks. However, it has been seen that there is no clear demarcation between inexpensive notebook and netbook as an upgraded version of a net...
The Online Movie Rental market in India is at a nascent stage. The market is estimated at INR 601 mn in 2008 and shows huge potential due to a large untapped consumer base. The changing perceptions of people towards entertainment along with a rise in their disposable income and internet usage have driven the market. The report begins with a market overview section that provides an insight into t...
Local search market in India is a common platform for advertising used by business entities. It has an offline and an online category. Local search space provides a platform to the small and medium scale enterprises to advertise with regards to their products and services through local search engines and print directories such as yellow pages. The report begins with the market overview section wh...