Cloud PBX Market to 2027 - Global Analysis and Forecasts by Enterprise Size (SMEs and Large Enterprises); End-User (IT & Telecom, BFSI, Healthcare, Retail, Manufacturing, and Others)
- THE3216995
- 157 Pages
- June 2019
- ICT & Media
The global cloud PBX market is substantially grown over the years, attributing to the drastic change in consumer behavior towards purchasing and payments. Asia Pacific remains the key market for cloud PBX due to the changing economies and continuous technological developments in the countries of the region. SMEs are expected to witness high demand for cloud PBX during the forecast period. The increasing number of SMEs in developing countries of Asia-Pacific is fueling the demand. Moreover, the government initiatives for the improvement of IT infrastructure in developing countries such as China and India are having a positive impact on the cloud PBX market growth.
North America holds a significant share in the cloud PBX market. The region comprises of early adopters of advance technologies and has a strong supporting infrastructure. Moreover, the government in this region are taking several initiatives to improve telecommunication infrastructure. Asia-Pacific is expected to witness high year-on-year growth during the forecast period. The developing countries of Asia-Pacific are few of the quick adopters of advance technologies such as unified communication, IoT, mobility, cloud technology, and others. Moreover, the increasing number of SMEs in China and India are fueling the cloud PBX market significantly during the forecast period. With the continuous advancements and developments in technology and improving IT infrastructure is expected to drive the cloud PBX market in Asia-Pacific countries significantly during the forecast period.
The most prominent regions in global cloud PBX market in terms of market share are North America, Europe, and the Asia Pacific. The Middle East and Africa, and South America held the fourth and fifth position in terms of market shares in the cloud PBX market. The dominance of North America is majorly accountable for a significantly large number of cloud PBX market players in the US. Also, the adoption trends of newer technologies is consistently higher in the US and pertaining to the industry scenario; the country is densely populated with numerous organizations from different industries. The Asia Pacific is estimated to be the fastest growing geography during the forecast period from 2019 - 2027. The countries in the Asia Pacific are constantly witnessing the establishments of different multi-national companies as well as the emergence of national or local companies.
The overall cloud PBX market size has been derived using both primary and secondary source. The research process begins with exhaustive secondary research using internal and external sources to obtain qualitative and quantitative information related to the cloud PBX market. It also provides the overview and forecast for the global cloud PBX market based on all the segmentation provided with respect to five major reasons such as North America, Europe, Asia-Pacific, Middle East & Africa, and South America. Also, primary interviews were conducted with industry participants and commentators in order to validate data and analysis. The participants who typically take part in such a process include industry expert such as VPs, business development managers, market intelligence managers, and national sales managers, and external consultants such as valuation experts, research analysts, and key opinion leaders specializing in the cloud PBX industry. Some of the key players included in the global cloud PBX market are 3CX, 8x8, Inc., AT&T Inc., Comcast Corporation, SORS Global, Avaya Inc., Voyced Ltd., Cisco, Microsoft, RingCentral, Inc., and others.
1. Introduction
1.1 Scope of the Study
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
1.3.1 Cloud PBX Market – By Enterprise Size
1.3.2 Cloud PBX Market – By End-User
1.3.3 Cloud PBX Market – By Geography
2. Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Cloud PBX Market Landscape
4.1 Market Overview
4.2 PEST Analysis
4.2.1 North America PEST Analysis
4.2.2 Europe PEST Analysis
4.2.3 Asia Pacific PEST Analysis
4.2.4 Middle East & Africa PEST Analysis
4.2.5 South America PEST Analysis
4.3 Ecosystem Analysis
5. Cloud PBX Market – Key Industry Dynamics
5.1 Driver
5.1.1 The increasing need for effective communication in enterprises
5.1.2 The reduced cost of operation is driving its adoption of cloud PBX
5.2 Restraints
5.2.1 Security concerns with respect to increasing cyber crime
5.3 Opportunity:
5.3.1 Roll-out of 5G to provide growth benefits to cloud PBX operators
5.4 Future Trends:
5.4.1 Availability of integration support and migration strategies are the key trend in the cloud PBX market
5.5 Impact Analysis
6. Cloud PBX– Global Market Analysis
6.1 Global Cloud PBX market Overview
6.1.1 Global Cloud PBX market Forecast and Analysis
6.2 Market Positioning/ Market Share
7. Cloud PBX Market Revenue And Forecasts To 2027 –Enterprise Size
7.1 Overview
7.2 Enterprise Size Market Forecasts and Analysis
7.3 SMEs
7.3.1 Overview
7.3.1.1 SMEs Market Forecasts and Analysis
7.4 Large Enterprises
7.4.1 Overview
7.4.2 Large Enterprises Market Forecasts and Analysis
8. Cloud PBX Market Revenue And Forecasts To 2027 – By End-User
8.1 Overview
8.2 End-User Market Forecasts and Analysis
8.3 IT & Telecom
8.3.1 Overview
8.3.2 IT & Telecom Market Forecasts and Analysis
8.4 BFSI
8.4.1 Overview
8.4.2 BFSI Market Forecasts and Analysis
8.5 Healthcare
8.5.1 Overview
8.5.2 Healthcare Market Forecasts and Analysis
8.6 Retail
8.6.1 Overview
8.6.2 Retail Market Forecasts and Analysis
8.7 Manufacturing
8.7.1 Overview
8.7.2 Manufacturing Market Forecasts and Analysis
8.8 Others
8.8.1 Overview
8.8.2 Others Market Forecasts and Analysis
9. Cloud PBX Market – Geographical Analysis
9.1 Overview
9.2 North America Cloud PBX market Revenue and Forecasts to 2027
9.2.1 North America Cloud PBX Market Revenue and Forecasts to 2027 (US$ Mn)
9.2.2 North America Cloud PBX Market Breakdown by Enterprise Size
9.2.3 North America Cloud PBX Market Breakdown by End-user
9.2.4 North America Cloud PBX Market Breakdown, by Key Countries
9.2.4.1 U.S. Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.2.4.1.1 U.S. Cloud PBX Market Breakdown by Enterprise Size
9.2.4.1.2 U.S. Cloud PBX Market Breakdown by End-user
9.2.4.2 Canada Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.2.4.2.1 Canada Cloud PBX Market Breakdown by Enterprise Size
9.2.4.2.2 Canada Cloud PBX Market Breakdown by End-user
9.2.4.3 Mexico Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.2.4.3.1 Mexico Cloud PBX Market Breakdown by Enterprise Size
9.2.4.3.2 Mexico Cloud PBX Market Breakdown by End-user
9.3 Europe Cloud PBX market Revenue and Forecasts to 2027
9.3.1 Europe Cloud PBX Market Revenue and Forecasts to 2027 (US$ Mn)
9.3.2 Europe Cloud PBX Market Breakdown by Enterprise Size
9.3.3 Europe Cloud PBX Market Breakdown by End-user
9.3.4 Europe Cloud PBX Market Breakdown, by Key Countries
9.3.4.1 Germany Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.3.4.1.1 Germany Cloud PBX Market Breakdown by Enterprise Size
9.3.4.1.2 Germany Cloud PBX Market Breakdown by End-user
9.3.4.2 France Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.3.4.2.1 France Cloud PBX Market Breakdown by Enterprise Size
9.3.4.2.2 France Cloud PBX Market Breakdown by End-user
9.3.4.3 Italy Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.3.4.3.1 Italy Cloud PBX Market Breakdown by Enterprise Size
9.3.4.3.2 Italy Cloud PBX Market Breakdown by End-user
9.3.4.4 U.K. Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.3.4.4.1 U.K Cloud PBX Market Breakdown by Enterprise Size
9.3.4.4.2 U.K Cloud PBX Market Breakdown by End-user
9.3.4.5 Russia Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.3.4.5.1 Russia Cloud PBX Market Breakdown by Enterprise Size
9.3.4.5.2 Russia Cloud PBX Market Breakdown by End-user
9.3.4.6 Rest of Europe Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.3.4.6.1 Rest of Europe Cloud PBX Market Breakdown by Enterprise Size
9.3.4.6.2 Rest of Europe Cloud PBX Market Breakdown by End-user
9.4 Asia Pacific Cloud PBX market Revenue and Forecasts to 2027
9.4.1 Asia Pacific Cloud PBX Market Revenue and Forecasts to 2027 (US$ Mn)
9.4.2 Asia Pacific Cloud PBX Market Breakdown by Enterprise Size
9.4.3 Asia Pacific Cloud PBX Market Breakdown by End-user
9.4.4 Asia Pacific Cloud PBX Market Breakdown, by Key Countries
9.4.4.1 China Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.4.4.1.1 China Cloud PBX Market Breakdown by Enterprise Size
9.4.4.1.2 China Cloud PBX Market Breakdown by End-user
9.4.4.2 Japan Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.4.4.2.1 Japan Cloud PBX Market Breakdown by Enterprise Size
9.4.4.2.2 Japan Cloud PBX Market Breakdown by End-user
9.4.4.3 South Korea Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.4.4.3.1 South Korea Cloud PBX Market Breakdown by Enterprise Size
9.4.4.3.2 South Korea Cloud PBX Market Breakdown by End-user
9.4.4.4 India Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.4.4.4.1 India Cloud PBX Market Breakdown by Enterprise Size
9.4.4.4.2 India Cloud PBX Market Breakdown by End-user
9.4.4.5 Australia Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.4.4.5.1 Australia Cloud PBX Market Breakdown by Enterprise Size
9.4.4.5.2 Australia Cloud PBX Market Breakdown by End-user
9.4.4.6 Rest of APAC Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.4.4.6.1 Rest of APAC Cloud PBX Market Breakdown by Enterprise Size
9.4.4.6.2 Rest of APAC Cloud PBX Market Breakdown by End-user
9.5 Middle East & Africa Cloud PBX market Revenue and Forecasts to 2027
9.5.1 Middle East & Africa Cloud PBX Market Revenue and Forecasts to 2027 (US$ Mn)
9.5.2 Middle East & Africa Cloud PBX Market Breakdown by Enterprise Size
9.5.3 Middle East & Africa Cloud PBX Market Breakdown by End-user
9.5.4 Middle East & Africa Cloud PBX Market Breakdown, by Key Countries
9.5.4.1 UAE Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.5.4.1.1 UAE Cloud PBX Market Breakdown by Enterprise Size
9.5.4.1.2 UAE Cloud PBX Market Breakdown by End-user
9.5.4.2 Saudi Arabia Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.5.4.2.1 Saudi Arabia Cloud PBX Market Breakdown by Enterprise Size
9.5.4.2.2 Saudi Arabia Cloud PBX Market Breakdown by End-user
9.5.4.3 South Africa Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.5.4.3.1 South Africa Cloud PBX Market Breakdown by Enterprise Size
9.5.4.3.2 South Africa Cloud PBX Market Breakdown by End-user
9.5.4.4 Rest of MEA Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.5.4.4.1 Rest of MEA Cloud PBX Market Breakdown by Enterprise Size
9.5.4.4.2 Rest of MEA Cloud PBX Market Breakdown by End-user
9.6 South America Cloud PBX market Revenue and Forecasts to 2027
9.6.1 South America Cloud PBX Market Revenue and Forecasts to 2027 (US$ Mn)
9.6.2 South America Cloud PBX Market Breakdown by Enterprise Size
9.6.3 South America Cloud PBX Market Breakdown by End-user
9.6.4 South America Cloud PBX Market Breakdown, by Key Countries
9.6.4.1 Brazil Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.6.4.1.1 Brazil Cloud PBX Market Breakdown by Enterprise Size
9.6.4.1.2 Brazil Cloud PBX Market Breakdown by End-user
9.6.4.2 Argentina Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.6.4.2.1 Argentina Cloud PBX Market Breakdown by Enterprise Size
9.6.4.2.2 Argentina Cloud PBX Market Breakdown by End-user
9.6.4.3 Rest of SAM Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.6.4.3.1 Rest of SAM Cloud PBX Market Breakdown by Enterprise Size
9.6.4.3.2 Rest of SAM Cloud PBX Market Breakdown by End-user
10. Industry Landscape
10.1 Market Initiative
10.2 New Development
11. Company Profile
11.1 3CX, Inc.
11.1.1 Key Facts
11.1.2 Business Description
11.1.3 Products and Services
11.1.4 Financial Overview
11.1.5 SWOT Analysis
11.1.6 Key Developments
11.2 8x8, Inc.
11.2.1 Key Facts
11.2.2 Business Description
11.2.3 Products and Services
11.2.4 Financial Overview
11.2.5 SWOT Analysis
11.2.6 Key Developments
11.3 AT&T Inc.
11.3.1 Key Facts
11.3.2 Business Description
11.3.3 Product and Services
11.3.4 Financial Overview
11.3.5 SWOT Analysis
11.3.6 Key Developments
11.4 Avaya Inc.
11.4.1 Key Facts
11.4.2 Business Description
11.4.3 Products and Services
11.4.4 Financial Overview
11.4.5 SWOT Analysis
11.4.6 Key Developments
11.5 Cisco Systems, Inc.
11.5.1 Key Facts
11.5.2 Business Description
11.5.3 Products and Services
11.5.4 Financial Overview
11.5.5 SWOT Analysis
11.5.6 Key Developments
11.6 Comcast Corporation
11.6.1 Key Facts
11.6.2 Business Description
11.6.3 Products and Services
11.6.4 Financial Overview
11.6.5 SWOT Analysis
11.6.6 Key Developments
11.7 Microsoft Corporation
11.7.1 Key Facts
11.7.2 Business Description
11.7.3 Products and Services
11.7.4 Financial Overview
11.7.5 SWOT Analysis
11.7.6 Key Developments
11.8 ringcentral, Inc.
11.8.1 Key Facts
11.8.2 Business Description
11.8.3 Products and Services
11.8.4 Financial Overview
11.8.5 SWOT Analysis
11.8.6 Key Developments
11.9 Sors Global
11.9.1 Key Facts
11.9.2 Business Description
11.9.3 Products and Services
11.9.4 Financial Overview
11.9.5 SWOT Analysis
11.9.6 Key Developments
11.10 Voyced Ltd.
11.10.1 Key Facts
11.10.2 Business Description
11.10.3 Products and Services
11.10.4 Financial Overview
11.10.5 SWOT Analysis
11.10.6 Key Developments
12. Appendix
12.1 About The Insight Partners
12.2 Glossary
Table 1. Global Cloud PBX Market Revenue and Forecasts to 2027 (US$ Mn)
Table 2. North America Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 3. North America Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 4. U.S. Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 5. U.S. Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 6. Canada Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 7. Canada Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 8. Mexico Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 9. Mexico Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 10. Europe Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 11. Europe Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 12. Germany Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 13. Germany Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 14. France Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 15. France Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 16. Italy Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 17. Italy Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 18. U.K Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 19. U.K Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 20. Russia Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 21. Russia Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 22. Rest of Europe Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 23. Rest of Europe Cloud PBX Market revenue and forecasts to 2027 – by end-User (US$ Mn)
Table 24. Asia Pacific Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 25. Asia Pacific Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 26. China Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 27. China Cloud PBX Market Revenue and Forecasts to 2027 – By End-User (US$ Mn)
Table 28. Japan Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 29. Japan Cloud PBX Market Revenue and Forecasts to 2027 – By End-User (US$ Mn)
Table 30. South Korea Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 31. South Korea Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 32. India Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 33. India Cloud PBX Market Revenue and Forecasts to 2027 – By End-User (US$ Mn)
Table 34. Australia Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 35. Australia Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 36. Rest OF APAC Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 37. Rest OF APAC Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 38. Middle East & Africa Cloud PBX market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 39. Middle East & Africa Cloud PBX market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 40. UAE Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 41. UAE Cloud PBX Market Revenue and Forecasts to 2027 – By End-User (US$ Mn)
Table 42. Saudi Arabia Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 43. Saudi Arabia Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 44. South Africa Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 45. South Africa Cloud PBX Market Revenue and Forecasts to 2027 – By End-User (US$ Mn)
Table 46. Rest OF MEA Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 47. Rest OF MEA Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 48. South America Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 49. South America Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 50. Brazil Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 51. Brazil Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 52. Argentina Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 53. Argentina cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 54. Rest OF SAM Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
Table 55. Rest OF SAM Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
Table 56. Glossary of Terms, Cloud PBX Market
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