Artificial Intelligence in Retail Market 2025 - Global Analysis and Forecasts by Deployment Type (on Cloud and On Premise); Retail Type (Online and Offline); Technology (Natural Language Processing (NLP), Machine Learning, Cloud Computing, Deep Learning); and Application (Supply Chain Management, Sales & ing, Customer Relationship Management, Manufacturing, Logistics & Delivery and Payments & Payment Services)
- THE3206762
- 150 Pages
- February 2018
- ICT & Media
Key trend which will predominantly effect the market in coming year is rising adoption of multi-channel or omni channel retailing. In forthcoming years, the retail industry is anticipated to witness higher growth in the trend of Omni channel retailing. Artificial intelligence will be having a key role as this technology would be bridging the gap between online and offline retailing in coming future. Companies like Amazon have already enrooted its focus towards development of an AI enabled offline retail store that would enable the shoppers to move out of the store without waiting in the long queues of billing.
Artificial intelligence in retail market by application is segmented into Sales & Marketing, Supply-chain & Logistics, Shelf Analytics, Pricing, In-Store Navigation, Auto-checkout and others (staffing and product mix optimization). Customer experience and management is projected to acquire majority share in the market. Digital convergence in retail is considered to bring glowing opportunity for retailers to retail the customer and set themselves apart. In the coming few years, interaction with a variety of technologies such as bots is expected to reinvent the customer experience.
The overall market size has been derived using both primary and secondary source. The research process begins with an exhaustive secondary research using internal and external sources to obtain qualitative and quantitative information related to the market. Also, primary interview were conducted with industry participants and commentators in order to validate data and analysis. The participants who typically take part in such a process include industry expert such as VPs, business development managers, market intelligence managers and national sales managers, and external consultant such as valuation experts, research analysts and key opinion leaders specializing in the artificial intelligence and retail industry.
1 Table of Contents 2
1.1 List of Tables 9
1.2 List of Figures 10
2 Introduction 14
2.1 Scope of the Study 14
2.2 The Insight Partners Research Report Guidance 14
3 Key Takeaways 16
4 Artificial Intelligence in Retail Market Landscape 18
4.1 Market Overview 18
4.2 Market Segmentation 19
4.2.1 Global Artificial Intelligence in Retail Market - By Retail Format 21
4.2.2 Global Artificial Intelligence in Retail Market - By Technology 21
4.2.3 Global Artificial Intelligence in Retail Market - By Application 21
4.2.4 Global Artificial Intelligence in Retail Market - By Geography 21
4.3 PEST Analysis 23
4.3.1 North America PEST Analysis 23
4.3.2 Europe PEST Analysis 26
4.3.3 Asia Pacific PEST Analysis 29
4.3.4 Middle East & Africa PEST Analysis 31
4.3.5 South America PEST Analysis 34
5 Global Artificial Intelligence in Retail Market - Key Industry Dynamics 36
5.1 Key Market Drivers 36
5.1.1 Startups are at the forefront, driving the adoption of AI in retail industry 36
5.1.2 Rapid adoption of game-changing technologies across the retail - value chain 37
5.1.3 Tremendous growth in mobile market is expected to encourage the widespread adoption of AI in retail 37
5.2 Key Market Restraints 38
5.2.1 Lack of in-house knowledge and cultural readiness hold back AI adoption 38
5.2.2 High cost and difficulty of implementing new technologies 38
5.3 Key Market Opporunities 39
5.3.1 Rising investments in speech analytics technology 39
5.4 Future Trends 39
5.4.1 Artificial intelligence to bridge the gap between online and offline retailing 39
5.4.2 Artificial intelligence enabled virtual mirrors to be major traction in fashion retail industry 40
5.5 Impact Analysis of Drivers and Restraints 41
6 Artificial Intelligence in Retail Market - Global 42
6.1 Global Artificial Intelligence Market Overview 42
6.2 Global Artificial Intelligence in Retail Market Forecast and Analysis 42
7 Global Artificial Intelligence in Retail Market Analysis - By Retail Format 44
7.1 Overview 44
7.2 E-commerce 45
7.2.1 Overview 45
7.2.2 Global Ecommerce Market Revenue and Forecasts to 2025 (US$ Mn) 45
7.3 Brick 'n' Mortar 47
7.3.1 Overview 47
7.3.2 Global Brick 'n' Mortar Market Revenue and Forecasts to 2025 (US$ Mn) 47
8 Global Artificial Intelligence in Retail Market Analysis - By Technology 49
8.1 Overview 49
8.2 Chatbots 50
8.2.1 Overview 50
8.2.2 Global Chatbots Market Revenue and Forecasts to 2025 (US$ Mn) 50
8.3 Recommendation Engines 52
8.3.1 Overview 52
8.3.2 Global Recommendation Engine Market Revenue and Forecasts to 2025 (US$ Mn) 52
8.4 Audio Visual Analytics 53
8.4.1 Overview 53
8.4.2 Global Audio Video Analytics Market Revenue and Forecasts to 2025 (US$ Mn) 54
8.5 Others 55
8.5.1 Overview 55
8.5.2 Global Others Market Revenue and Forecasts to 2025 (US$ Mn) 55
9 Global Artificial Intelligence in Retail Market Analysis - By Application 56
9.1 Overview 56
9.2 Sales & Marketing 57
9.2.1 Overview 57
9.2.2 Global Sales & Marketing Market Revenue and Forecasts to 2025 (US$ Mn) 57
9.3 Supply Chain & logistics 58
9.3.1 Overview 58
9.3.2 Global Supply Chain & Logistics Market Revenue and Forecasts to 2025 (US$ Mn) 59
9.4 Customer Experience & Management 60
9.4.1 Overview 60
9.4.2 Global Customer Experience & Management Market Revenue and Forecasts to 2025 (US$ Mn) 60
9.5 Shelf Analytics 61
9.5.1 Overview 61
9.5.2 Global Shelf Analytics Market Revenue and Forecasts to 2025 (US$ Mn) 61
9.6 Pricing 62
9.6.1 Overview 62
9.6.2 Global Pricing Market Revenue and Forecasts to 2025 (US$ Mn) 63
9.7 In-Store Navigation 63
9.7.1 Overview 64
9.7.2 Global In-Store Navigation Market Revenue and Forecasts to 2025 (US$ Mn) 64
9.8 Auto-checkouts 64
9.8.1 Overview 65
9.8.2 Global Auto Checkout Market Revenue and Forecasts to 2025 (US$ Mn) 65
9.9 Others 66
9.9.1 Overview 66
9.9.2 Global Others Market Revenue and Forecasts to 2025 (US$ Mn) 66
10 Global Artificial Intelligence in Retail Market - Geographical Analysis 67
10.1 Overview 67
10.2 North America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 68
10.2.1 Overview 68
10.2.2 North America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 68
10.2.3 North America Artificial Intelligence in Retail Market Breakdown by Key Countries 69
10.2.3.1 US Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 70
10.2.3.2 Canada Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 71
10.2.3.3 Mexico Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 72
10.2.4 North America Artificial Intelligence in Retail Market Breakdown by Retail Format 73
10.2.5 North America Artificial Intelligence in Retail Market Breakdown by Technology 74
10.2.6 North America Artificial Intelligence in Retail Market Breakdown by Application 75
10.3 Europe Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 77
10.3.1 Overview 77
10.3.2 Europe Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 77
10.3.3 Europe Artificial Intelligence in Retail Market Breakdown by Key Countries 78
10.3.3.1 France Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 79
10.3.3.2 Germany Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 80
10.3.3.3 Italy Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 81
10.3.3.4 Spain Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 82
10.3.3.5 UK Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 83
10.3.4 Europe Artificial Intelligence in Retail Market Breakdown by Retail Format 84
10.3.5 Europe Artificial Intelligence in Retail Market Breakdown by Technology 85
10.3.6 Europe Artificial Intelligence in Retail Market Breakdown by Application 86
10.4 Asia Pacific (APAC) Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 88
10.4.1 Overview 88
10.4.2 Asia Pacific Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 89
10.4.3 Asia Pacific Artificial Intelligence in Retail Market Breakdown by Countries 90
10.4.3.1 China Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 90
10.4.3.2 India Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 91
10.4.3.3 Japan Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 92
10.4.3.4 Australia Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 93
10.4.4 Asia Pacific Artificial Intelligence in Retail Market Breakdown by Retail Format 94
10.4.5 Asia Pacific Artificial Intelligence in Retail Market Breakdown by Technology 95
10.4.6 Asia Pacific Artificial Intelligence in Retail Market Breakdown by Application 96
10.5 Middle East & Africa (MEA) Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 98
10.5.1 Overview 98
10.5.2 Middle East & Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 98
10.5.3 Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Key Countries 99
10.5.3.1 Saudi Arabia Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 100
10.5.3.2 UAE Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 101
10.5.3.3 South Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 102
10.5.4 Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Retail Format 103
10.5.5 Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Technology 104
10.5.6 Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Application 105
10.6 South America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 107
10.6.1 Overview 107
10.6.2 South America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 107
10.6.3 South America Artificial Intelligence in Retail Market Breakdown by Key Countries 108
10.6.3.1 Brazil Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 109
10.6.4 South America Artificial Intelligence in Retail Market Breakdown by Retail Format 110
10.6.5 South America Artificial Intelligence in Retail Market Breakdown by Technology 111
10.6.6 South America Artificial Intelligence in Retail Market Breakdown by Application 112
11 Industry Landscape 114
11.1 Market Initative 114
11.2 Merger and Acquisition 115
12 Competitive Landscape 117
12.1 Competitive Product Mapping 117
12.2 Market Positioning - Global Top 5 Players Ranking 118
13 Global Artificial Intelligence in Retail Market - Key Company Profiles 119
13.1 Sentient Technologies Holdings Limited 119
13.1.1 Key Facts 119
13.1.2 Business Description 119
13.1.3 Financial Overview 120
13.1.4 SWOT Analysis 120
13.1.5 Key Developments 122
13.2 Manthan Software Services Pvt. Ltd. 123
13.2.1 Key Facts 123
13.2.2 Business Description 123
13.2.3 Financial Overview 123
13.2.4 SWOT Analysis 124
13.2.5 Key Developments 126
13.3 Focal Systems Inc. 127
13.3.1 Key Facts 127
13.3.2 Business Description 127
13.3.3 Financial Overview 128
13.3.4 SWOT Analysis 128
13.3.5 Key Developments 129
13.4 Microsoft Corporation 131
13.4.1 Key Facts 131
13.4.2 Business Description 131
13.4.3 Financial Overview 132
13.4.4 SWOT Analysis 133
13.4.5 Key Developments 135
13.5 ViSenze 136
13.5.1 Key Facts 136
13.5.2 Business Description 136
13.5.3 Financial Overview 137
13.5.4 SWOT Analysis 137
13.5.5 Key Developments 139
13.6 Tata Consultancy Services Limited 140
13.6.1 Key Facts 140
13.6.2 Business Description 140
13.6.3 Financial Overview 141
13.6.4 SWOT Analysis 142
13.6.5 Key Developments 144
13.7 Salesforce.com, Inc. 145
13.7.1 Key Facts 145
13.7.2 Business Description 145
13.7.3 Financial Overview 146
13.7.4 SWOT Analysis 147
13.7.5 Key Developments 149
13.8 Plexure Ltd. 150
13.8.1 Key Facts 150
13.8.2 Business Description 150
13.8.3 Financial Overview 151
13.8.4 SWOT Analysis 152
13.8.5 Key Developments 153
13.9 Google,Inc. 154
13.9.1 Key Facts 154
13.9.2 Business Description 154
13.9.3 Financial Overview 155
13.9.4 SWOT Analysis 156
13.9.5 Key Developments 158
13.10 IBM Watson Group 159
13.10.1 Key Facts 159
13.10.2 Business Description 159
13.10.3 Financial Overview 160
13.10.4 SWOT Analysis 160
13.10.5 Key Developments 163
14 Appendix 164
14.1 About The Insight Partners 164
14.2 Glossary of Terms 165
14.3 Methodology 167
14.3.1 Coverage 167
14.3.2 Secondary Research 167
14.3.3 Primary Research 168
14.4 Contact Us 169
14.5 Disclaimer 169
1.1 List of Tables
Table 1: Global Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 43
Table 2: North America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Retail Format (US$ Mn) 73
Table 3: North America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Technology (US$ Mn) 74
Table 4: North America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Application (US$ Mn) 75
Table 5: Europe Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Retail Format (US$ Mn) 84
Table 6: Europe Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Technology (US$ Mn) 85
Table 7: Europe Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Application (US$ Mn) 86
Table 8: Asia Pacific Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Retail Format (US$ Mn) 94
Table 9: Asia Pacific Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Technology (US$ Mn) 95
Table 10: Asia Pacific Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Application (US$ Mn) 96
Table 11: Middle East and Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Retail Format (US$ Mn) 103
Table 12: Middle East and Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Technology (US$ Mn) 104
Table 13: Middle East and Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Application (US$ Mn) 105
Table 14: South America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Retail Format (US$ Mn) 110
Table 15: South America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Technology (US$ Mn) 111
Table 16: South America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 - By Application (US$ Mn) 112
Table 17: Glossary of Terms, Artificial Intelligence in Retail Market 165
1.2 List of Figures
Figure 1: Global Artificial Intelligence in Retail Market, 2016 & 2025 16
Figure 2: Artificial Intelligence in Retail Market Segmentation 19
Figure 3: Artificial Intelligence in Retail Market Segmentation 20
Figure 4: North America PEST Analysis 23
Figure 5: Europe PEST Analysis 26
Figure 6: APAC PEST Analysis 29
Figure 7: MEA PEST Analysis 31
Figure 8: SAM PEST Analysis 34
Figure 9: Global Artificial Intelligence Start-Ups in Retail 36
Figure 10: Adoption of IoT in retail 37
Figure 11: Global Smart Phone Subscription Growth 38
Figure 12: Artificial Intelligence in Retail Market Impact Analysis of Driver and Restraints 41
Figure 13: Global Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 43
Figure 14: Global Artificial Intelligence in Retail Market Breakdown By Retail Format, 2016 & 2025 (%) 44
Figure 15: Ecommerce Market Revenue and Forecasts to 2025 (US$ Mn) 46
Figure 16: Brick 'n' Mortar Market Revenue and Forecasts to 2025 (US$ Mn) 48
Figure 17: Global Artificial Intelligence in Retail Market Breakdown By Technology, 2016 & 2025 (%) 49
Figure 18: Global Chatbots Market Revenue and Forecasts to 2025 (US$ Mn) 51
Figure 19: Global Recommendation Engine Market Revenue and Forecasts to 2025 (US$ Mn) 53
Figure 20: Global Audio Video Analytics Market Revenue and Forecasts to 2025 (US$ Mn) 55
Figure 21: Global Funds Market Revenue and Forecasts to 2025 (US$ Mn) 56
Figure 22: Global Artificial Intelligence in Retail Market Breakdown By Application, 2016 & 2025 (%) 57
Figure 23: Global Sales & Marketing Market Revenue and Forecasts to 2025 (US$ Mn) 59
Figure 24: Global Supply Chain & Logistics Market Revenue and Forecasts to 2025 (US$ Mn) 60
Figure 25: Global Customer Experience & Management Market Revenue and Forecasts to 2025 (US$ Mn) 62
Figure 26: Global Shelf Analytics Market Revenue and Forecasts to 2025 (US$ Mn) 63
Figure 27: Global Pricing Market Revenue and Forecasts to 2025 (US$ Mn) 64
Figure 28: Global In-Store Navigation Market Revenue and Forecasts to 2025 (US$ Mn) 65
Figure 29: Global Auto Checkout Market Revenue and Forecasts to 2025 (US$ Mn) 67
Figure 30: Global Others Market Revenue and Forecasts to 2025 (US$ Mn) 68
Figure 31: Artificial Intelligence in Retail Market, Global Breakdown by Regions, 2016 & 2025 (%) 69
Figure 32: North America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 70
Figure 33: North America Artificial Intelligence in Retail Market Breakdown by Key Countries, 2016 & 2025 (%) 71
Figure 34: US Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 72
Figure 35: Canada Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 73
Figure 36: Mexico Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 74
Figure 37: North America Artificial Intelligence in Retail Market Breakdown by Function, 2016 & 2025 (%) 75
Figure 38: North America Artificial Intelligence in Retail Market Breakdown by Technology, 2016 & 2025 (%) 76
Figure 39: North America Artificial Intelligence in Retail Market Breakdown by Application, 2016 & 2025 (%) 77
Figure 40: Europe Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 80
Figure 41: Europe Artificial Intelligence in Retail Market Breakdown by Key Countries, 2016 & 2025 (%) 81
Figure 42: France Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 81
Figure 43: Germany Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 82
Figure 44: Italy Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 83
Figure 45: Spain Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 84
Figure 46: UK Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 85
Figure 47: Europe Artificial Intelligence in Retail Market Breakdown by Retail Format, 2016 & 2025 (%) 86
Figure 48: Europe Artificial Intelligence in Retail Market Breakdown by Technology, 2016 & 2025 (%) 87
Figure 49: Europe Artificial Intelligence in Retail Market Breakdown by Application, 2016 & 2025 (%) 88
Figure 50: Asia Pacific Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 91
Figure 51: Asia Pacific Artificial Intelligence in Retail Market Breakdown by Key Countries, 2016 & 2025 (%) 92
Figure 52: China Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 92
Figure 53: India Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 93
Figure 54: Japan Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 94
Figure 55: Australia Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 95
Figure 56: Asia Pacific Artificial Intelligence in Retail Market Breakdown by Function, 2016 & 2025 (%) 96
Figure 57: Asia Pacific Artificial Intelligence in Retail Market Breakdown by Technology, 2016 & 2025 (%) 97
Figure 58: Asia Pacific Artificial Intelligence in Retail Market Breakdown by Application, 2016 & 2025 (%) 98
Figure 59: Middle East & Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 100
Figure 60: Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Key Countries, 2016 & 2025 (%) 101
Figure 61: Saudi Arabia Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 102
Figure 62: UAE Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 103
Figure 63: South Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 104
Figure 64: Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Retail Format, 2016 & 2025 (%) 105
Figure 65: Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Technology, 2016 & 2025 (%) 106
Figure 66: Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Application, 2016 & 2025 (%) 107
Figure 67: South America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 109
Figure 68: South America Artificial Intelligence in Retail Market Breakdown by Key Countries, 2016 & 2025 (%) 110
Figure 69: Brazil Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn) 111
Figure 70: South America Artificial Intelligence in Retail Market Breakdown by Retail Format, 2016 & 2025 (%) 112
Figure 71: South America Artificial Intelligence in Retail Market Breakdown by Technology, 2016 & 2025 (%) 113
Figure 72: South America Artificial Intelligence in Retail Market Breakdown by Application, 2016 & 2025 (%) 114
Figure 73: Artificial Intelligence in Retail Market Competitive Product Mapping 119
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