Global Interactive Voice Response (IVR ) System Market Research Report 2016

Global Interactive Voice Response (IVR) System Market Research Report 2016

1 Interactive Voice Response (IVR) System Market Overview

1.1 Product Overview and Scope of Interactive Voice Response (IVR) System

1.2 Interactive Voice Response (IVR) System Segment by Type

1.2.1 Global Production Market Share of Interactive Voice Response (IVR) System by Type in 2015

1.2.2 Type I

1.2.3 Type II

1.2.4 Type III

1.3 Interactive Voice Response (IVR) System Segment by Application

1.3.1 Interactive Voice Response (IVR) System Consumption Market Share by Application in 2015

1.3.2 Automobile

1.3.3 Aerospace

1.3.4 Signal communication

1.4 Interactive Voice Response (IVR) System Market by Region

1.4.1 North America Status and Prospect (2011-2021)

1.4.2 Europe Status and Prospect (2011-2021)

1.4.3 China Status and Prospect (2011-2021)

1.4.4 Japan Status and Prospect (2011-2021)

1.4.5 Korea Status and Prospect (2011-2021)

1.4.6 Taiwan Status and Prospect (2011-2021)

1.5 Global Market Size (Value) of Interactive Voice Response (IVR) System (2011-2021)

2 Global Interactive Voice Response (IVR) System Market Competition by Manufacturers

2.1 Global Interactive Voice Response (IVR) System Production and Share by Manufacturers (2015 and 2016)

2.2 Global Interactive Voice Response (IVR) System Revenue and Share by Manufacturers (2015 and 2016)

2.3 Global Interactive Voice Response (IVR) System Average Price by Manufacturers (2015 and 2016)

2.4 Manufacturers Interactive Voice Response (IVR) System Manufacturing Base Distribution, Sales Area and Product Type

2.5 Interactive Voice Response (IVR) System Market Competitive Situation and Trends

2.5.1 Interactive Voice Response (IVR) System Market Concentration Rate

2.5.2 Interactive Voice Response (IVR) System Market Share of Top 3 and Top 5 Manufacturers

2.5.3 Mergers & Acquisitions, Expansion

3 Global Interactive Voice Response (IVR) System Production, Revenue (Value) by Region (2011-2016)

3.1 Global Interactive Voice Response (IVR) System Production by Region (2011-2016)

3.2 Global Interactive Voice Response (IVR) System Production Market Share by Region (2011-2016)

3.3 Global Interactive Voice Response (IVR) System Revenue (Value) and Market Share by Region (2011-2016)

3.4 Global Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

3.5 North America Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

3.6 Europe Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

3.7 China Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

3.8 Japan Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

3.9 Korea Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

3.10 Taiwan Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

4 Global Interactive Voice Response (IVR) System Supply (Production), Consumption, Export, Import by Regions (2011-2016)

4.1 Global Interactive Voice Response (IVR) System Consumption by Regions (2011-2016)

4.2 North America Interactive Voice Response (IVR) System Production, Consumption, Export, Import by Regions (2011-2016)

4.3 Europe Interactive Voice Response (IVR) System Production, Consumption, Export, Import by Regions (2011-2016)

4.4 China Interactive Voice Response (IVR) System Production, Consumption, Export, Import by Regions (2011-2016)

4.5 Japan Interactive Voice Response (IVR) System Production, Consumption, Export, Import by Regions (2011-2016)

4.6 Korea Interactive Voice Response (IVR) System Production, Consumption, Export, Import by Regions (2011-2016)

4.7 Taiwan Interactive Voice Response (IVR) System Production, Consumption, Export, Import by Regions (2011-2016)

5 Global Interactive Voice Response (IVR) System Production, Revenue (Value), Price Trend by Type

5.1 Global Interactive Voice Response (IVR) System Production and Market Share by Type (2011-2016)

5.2 Global Interactive Voice Response (IVR) System Revenue and Market Share by Type (2011-2016)

5.3 Global Interactive Voice Response (IVR) System Price by Type (2011-2016)

5.4 Global Interactive Voice Response (IVR) System Production Growth by Type (2011-2016)

6 Global Interactive Voice Response (IVR) System Market Analysis by Application

6.1 Global Interactive Voice Response (IVR) System Consumption and Market Share by Application (2011-2016)

6.2 Global Interactive Voice Response (IVR) System Consumption Growth Rate by Application (2011-2016)

6.3 Market Drivers and Opportunities

6.3.1 Potential Applications

6.3.2 Emerging Markets/Countries

7 Global Interactive Voice Response (IVR) System Manufacturers Profiles/Analysis

7.1 Aspect Software, Inc. (USA)

7.1.1 Company Basic Information, Manufacturing Base and Its Competitors

7.1.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

7.1.2.1 Type I

7.1.2.2 Type II

7.1.3 Aspect Software, Inc. (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2015 and 2016)

7.1.4 Main Business/Business Overview

7.2 AT&T Inc. (USA)

7.2.1 Company Basic Information, Manufacturing Base and Its Competitors

7.2.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

7.2.2.1 Type I

7.2.2.2 Type II

7.2.3 AT&T Inc. (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2015 and 2016)

7.2.4 Main Business/Business Overview

7.3 AVAYA, Inc. (USA)

7.3.1 Company Basic Information, Manufacturing Base and Its Competitors

7.3.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

7.3.2.1 Type I

7.3.2.2 Type II

7.3.3 AVAYA, Inc. (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2015 and 2016)

7.3.4 Main Business/Business Overview

7.4 BCE, INC. (CANADA)

7.4.1 Company Basic Information, Manufacturing Base and Its Competitors

7.4.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

7.4.2.1 Type I

7.4.2.2 Type II

7.4.3 BCE, INC. (CANADA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2015 and 2016)

7.4.4 Main Business/Business Overview

7.5 Cisco Systems Inc (USA)

7.5.1 Company Basic Information, Manufacturing Base and Its Competitors

7.5.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

7.5.2.1 Type I

7.5.2.2 Type II

7.5.3 Cisco Systems Inc (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2015 and 2016)

7.5.4 Main Business/Business Overview

7.6 Convergys Corp. (USA)

7.6.1 Company Basic Information, Manufacturing Base and Its Competitors

7.6.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

7.6.2.1 Type I

7.6.2.2 Type II

7.6.3 Convergys Corp. (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2015 and 2016)

7.6.4 Main Business/Business Overview

7.7 Dialogic Corporation (Canada)

7.7.1 Company Basic Information, Manufacturing Base and Its Competitors

7.7.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

7.7.2.1 Type I

7.7.2.2 Type II

7.7.3 Dialogic Corporation (Canada) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2015 and 2016)

7.7.4 Main Business/Business Overview

7.8 Enghouse Systems Limited (Canada)

7.8.1 Company Basic Information, Manufacturing Base and Its Competitors

7.8.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

7.8.2.1 Type I

7.8.2.2 Type II

7.8.3 Enghouse Systems Limited (Canada) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2015 and 2016)

7.8.4 Main Business/Business Overview

7.9 Syntellect Inc. (USA)

7.9.1 Company Basic Information, Manufacturing Base and Its Competitors

7.9.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

7.9.2.1 Type I

7.9.2.2 Type II

7.9.3 Syntellect Inc. (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2015 and 2016)

7.9.4 Main Business/Business Overview

7.10 Genesys Telecommunications Laboratories Inc. (USA)

7.10.1 Company Basic Information, Manufacturing Base and Its Competitors

7.10.2 Interactive Voice Response (IVR) System Product Type, Application and Specification

7.10.2.1 Type I

7.10.2.2 Type II

7.10.3 Genesys Telecommunications Laboratories Inc. (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2015 and 2016)

7.10.4 Main Business/Business Overview

7.11 Healthcare Technology Systems (HTS) (USA)

7.12 IBM (USA)

7.13 Mitel Networks Corporation (Canada)

7.14 Nuance Communications, Inc. (USA)

7.15 Philips Speech Processing (United Kingdom)

7.16 Verizon Communications, Inc. (USA)

7.17 Voxeo Corporation (USA)

7.18 West Corporation (USA)

7.19 Holly Connects (USA)

8 Interactive Voice Response (IVR) System Manufacturing Cost Analysis

8.1 Interactive Voice Response (IVR) System Key Raw Materials Analysis

8.1.1 Key Raw Materials

8.1.2 Price Trend of Key Raw Materials

8.1.3 Key Suppliers of Raw Materials

8.1.4 Market Concentration Rate of Raw Materials

8.2 Proportion of Manufacturing Cost Structure

8.2.1 Raw Materials

8.2.2 Labor Cost

8.2.3 Manufacturing Expenses

8.3 Manufacturing Process Analysis of Interactive Voice Response (IVR) System

9 Industrial Chain, Sourcing Strategy and Downstream Buyers

9.1 Interactive Voice Response (IVR) System Industrial Chain Analysis

9.2 Upstream Raw Materials Sourcing

9.3 Raw Materials Sources of Interactive Voice Response (IVR) System Major Manufacturers in 2015

9.4 Downstream Buyers

10 Marketing Strategy Analysis, Distributors/Traders

10.1 Marketing Channel

10.1.1 Direct Marketing

10.1.2 Indirect Marketing

10.1.3 Marketing Channel Development Trend

10.2 Market Positioning

10.2.1 Pricing Strategy

10.2.2 Brand Strategy

10.2.3 Target Client

10.3 Distributors/Traders List

11 Market Effect Factors Analysis

11.1 Technology Progress/Risk

11.1.1 Substitutes Threat

11.1.2 Technology Progress in Related Industry

11.2 Consumer Needs/Customer Preference Change

11.3 Economic/Political Environmental Change

12 Global Interactive Voice Response (IVR) System Market Forecast (2016-2021)

12.1 Global Interactive Voice Response (IVR) System Production, Revenue Forecast (2016-2021)

12.2 Global Interactive Voice Response (IVR) System Production, Consumption Forecast by Regions (2016-2021)

12.3 Global Interactive Voice Response (IVR) System Production Forecast by Type (2016-2021)

12.4 Global Interactive Voice Response (IVR) System Consumption Forecast by Application (2016-2021)

12.5 Interactive Voice Response (IVR) System Price Forecast (2016-2021)

13 Research Findings and Conclusion

14 Appendix

Author List

Disclosure Section

Research Methodology

Data Source

China Disclaimer

Figure Picture of Interactive Voice Response (IVR) System

Figure Global Production Market Share of Interactive Voice Response (IVR) System by Type in 2015

Figure Product Picture of Type I

Table Major Manufacturers of Type I

Figure Product Picture of Type II

Table Major Manufacturers of Type II

Figure Product Picture of Type III

Table Major Manufacturers of Type III

Table Interactive Voice Response (IVR) System Consumption Market Share by Application in 2015

Figure Automobile Examples

Figure Aerospace Examples

Figure Signal communication Examples

Figure North America Interactive Voice Response (IVR) System Revenue (Million USD) and Growth Rate (2011-2021)

Figure Europe Interactive Voice Response (IVR) System Revenue (Million USD) and Growth Rate (2011-2021)

Figure China Interactive Voice Response (IVR) System Revenue (Million USD) and Growth Rate (2011-2021)

Figure Japan Interactive Voice Response (IVR) System Revenue (Million USD) and Growth Rate (2011-2021)

Figure Korea Interactive Voice Response (IVR) System Revenue (Million USD) and Growth Rate (2011-2021)

Figure Taiwan Interactive Voice Response (IVR) System Revenue (Million USD) and Growth Rate (2011-2021)

Figure Global Interactive Voice Response (IVR) System Revenue (Million UDS) and Growth Rate (2011-2021)

Table Global Interactive Voice Response (IVR) System Capacity of Key Manufacturers (2015 and 2016)

Table Global Interactive Voice Response (IVR) System Capacity Market Share by Manufacturers (2015 and 2016)

Figure Global Interactive Voice Response (IVR) System Capacity of Key Manufacturers in 2015

Figure Global Interactive Voice Response (IVR) System Capacity of Key Manufacturers in 2016

Table Global Interactive Voice Response (IVR) System Production of Key Manufacturers (2015 and 2016)

Table Global Interactive Voice Response (IVR) System Production Share by Manufacturers (2015 and 2016)

Figure 2015 Interactive Voice Response (IVR) System Production Share by Manufacturers

Figure 2016 Interactive Voice Response (IVR) System Production Share by Manufacturers

Table Global Interactive Voice Response (IVR) System Revenue (Million USD) by Manufacturers (2015 and 2016)

Table Global Interactive Voice Response (IVR) System Revenue Share by Manufacturers (2015 and 2016)

Table 2015 Global Interactive Voice Response (IVR) System Revenue Share by Manufacturers

Table 2016 Global Interactive Voice Response (IVR) System Revenue Share by Manufacturers

Table Global Market Interactive Voice Response (IVR) System Average Price of Key Manufacturers (2015 and 2016)

Figure Global Market Interactive Voice Response (IVR) System Average Price of Key Manufacturers in 2015

Table Manufacturers Interactive Voice Response (IVR) System Manufacturing Base Distribution and Sales Area

Table Manufacturers Interactive Voice Response (IVR) System Product Type

Figure Interactive Voice Response (IVR) System Market Share of Top 3 Manufacturers

Figure Interactive Voice Response (IVR) System Market Share of Top 5 Manufacturers

Table Global Interactive Voice Response (IVR) System Capacity by Regions (2011-2016)

Figure Global Interactive Voice Response (IVR) System Capacity Market Share by Regions (2011-2016)

Figure Global Interactive Voice Response (IVR) System Capacity Market Share by Regions (2011-2016)

Figure 2015 Global Interactive Voice Response (IVR) System Capacity Market Share by Regions

Table Global Interactive Voice Response (IVR) System Production by Regions (2011-2016)

Figure Global Interactive Voice Response (IVR) System Production and Market Share by Regions (2011-2016)

Figure Global Interactive Voice Response (IVR) System Production Market Share by Regions (2011-2016)

Figure 2015 Global Interactive Voice Response (IVR) System Production Market Share by Regions

Table Global Interactive Voice Response (IVR) System Revenue by Regions (2011-2016)

Table Global Interactive Voice Response (IVR) System Revenue Market Share by Regions (2011-2016)

Table 2015 Global Interactive Voice Response (IVR) System Revenue Market Share by Regions

Table Global Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Table North America Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Table Europe Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Table China Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Table Japan Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Table Korea Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Table Taiwan Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Table Global Interactive Voice Response (IVR) System Consumption Market by Regions (2011-2016)

Table Global Interactive Voice Response (IVR) System Consumption Market Share by Regions (2011-2016)

Figure Global Interactive Voice Response (IVR) System Consumption Market Share by Regions (2011-2016)

Figure 2015 Global Interactive Voice Response (IVR) System Consumption Market Share by Regions

Table North America Interactive Voice Response (IVR) System Production, Consumption, Import & Export (2011-2016)

Table Europe Interactive Voice Response (IVR) System Production, Consumption, Import & Export (2011-2016)

Table China Interactive Voice Response (IVR) System Production, Consumption, Import & Export (2011-2016)

Table Japan Interactive Voice Response (IVR) System Production, Consumption, Import & Export (2011-2016)

Table Korea Interactive Voice Response (IVR) System Production, Consumption, Import & Export (2011-2016)

Table Taiwan Interactive Voice Response (IVR) System Production, Consumption, Import & Export (2011-2016)

Table Global Interactive Voice Response (IVR) System Production by Type (2011-2016)

Table Global Interactive Voice Response (IVR) System Production Share by Type (2011-2016)

Figure Production Market Share of Interactive Voice Response (IVR) System by Type (2011-2016)

Figure 2015 Production Market Share of Interactive Voice Response (IVR) System by Type

Table Global Interactive Voice Response (IVR) System Revenue by Type (2011-2016)

Table Global Interactive Voice Response (IVR) System Revenue Share by Type (2011-2016)

Figure Production Revenue Share of Interactive Voice Response (IVR) System by Type (2011-2016)

Figure 2015 Revenue Market Share of Interactive Voice Response (IVR) System by Type

Table Global Interactive Voice Response (IVR) System Price by Type (2011-2016)

Figure Global Interactive Voice Response (IVR) System Production Growth by Type (2011-2016)

Table Global Interactive Voice Response (IVR) System Consumption by Application (2011-2016)

Table Global Interactive Voice Response (IVR) System Consumption Market Share by Application (2011-2016)

Figure Global Interactive Voice Response (IVR) System Consumption Market Share by Application in 2015

Table Global Interactive Voice Response (IVR) System Consumption Growth Rate by Application (2011-2016)

Figure Global Interactive Voice Response (IVR) System Consumption Growth Rate by Application (2011-2016)

Table Aspect Software, Inc. (USA) Basic Information, Manufacturing Base, Sales Area and Its Competitors

Table Aspect Software, Inc. (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Figure Aspect Software, Inc. (USA) Interactive Voice Response (IVR) System Market Share (2011-2016)

Table AT&T Inc. (USA) Basic Information, Manufacturing Base, Sales Area and Its Competitors

Table AT&T Inc. (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Figure AT&T Inc. (USA) Interactive Voice Response (IVR) System Market Share (2011-2016)

Table AVAYA, Inc. (USA) Basic Information, Manufacturing Base, Sales Area and Its Competitors

Table AVAYA, Inc. (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Figure AVAYA, Inc. (USA) Interactive Voice Response (IVR) System Market Share (2011-2016)

Table BCE, INC. (CANADA) Basic Information, Manufacturing Base, Sales Area and Its Competitors

Table BCE, INC. (CANADA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Figure BCE, INC. (CANADA) Interactive Voice Response (IVR) System Market Share (2011-2016)

Table Cisco Systems Inc (USA) Basic Information, Manufacturing Base, Sales Area and Its Competitors

Table Cisco Systems Inc (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Figure Cisco Systems Inc (USA) Interactive Voice Response (IVR) System Market Share (2011-2016)

Table Convergys Corp. (USA) Basic Information, Manufacturing Base, Sales Area and Its Competitors

Table Convergys Corp. (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Figure Convergys Corp. (USA) Interactive Voice Response (IVR) System Market Share (2011-2016)

Table Dialogic Corporation (Canada) Basic Information, Manufacturing Base, Sales Area and Its Competitors

Table Dialogic Corporation (Canada) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Figure Dialogic Corporation (Canada) Interactive Voice Response (IVR) System Market Share (2011-2016)

Table Enghouse Systems Limited (Canada) Basic Information, Manufacturing Base, Sales Area and Its Competitors

Table Enghouse Systems Limited (Canada) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Figure Enghouse Systems Limited (Canada) Interactive Voice Response (IVR) System Market Share (2011-2016)

Table Syntellect Inc. (USA) Basic Information, Manufacturing Base, Sales Area and Its Competitors

Table Syntellect Inc. (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Figure Syntellect Inc. (USA) Interactive Voice Response (IVR) System Market Share (2011-2016)

Table Genesys Telecommunications Laboratories Inc. (USA) Basic Information, Manufacturing Base, Sales Area and Its Competitors

Table Genesys Telecommunications Laboratories Inc. (USA) Interactive Voice Response (IVR) System Production, Revenue, Price and Gross Margin (2011-2016)

Figure Genesys Telecommunications Laboratories Inc. (USA) Interactive Voice Response (IVR) System Market Share (2011-2016)

Table Production Base and Market Concentration Rate of Raw Material

Figure Price Trend of Key Raw Materials

Table Key Suppliers of Raw Materials

Figure Manufacturing Cost Structure of Interactive Voice Response (IVR) System

Figure Manufacturing Process Analysis of Interactive Voice Response (IVR) System

Figure Interactive Voice Response (IVR) System Industrial Chain Analysis

Table Raw Materials Sources of Interactive Voice Response (IVR) System Major Manufacturers in 2015

Table Major Buyers of Interactive Voice Response (IVR) System

Table Distributors/Traders List

Figure Global Interactive Voice Response (IVR) System Production and Growth Rate Forecast (2016-2021)

Figure Global Interactive Voice Response (IVR) System Revenue and Growth Rate Forecast (2016-2021)

Table Global Interactive Voice Response (IVR) System Production Forecast by Regions (2016-2021)

Table Global Interactive Voice Response (IVR) System Consumption Forecast by Regions (2016-2021)

Table Global Interactive Voice Response (IVR) System Production Forecast by Type (2016-2021)

Table Global Interactive Voice Response (IVR) System Consumption Forecast by Application (2016-2021)