ICT & Media

Global Helpdesk Outsourcing Market Size, Status and Forecast 2022

  • QYR2221277
  • 91 Pages
  • November 2017
  • ICT & Media
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This report studies the global Helpdesk Outsourcing market, analyzes and researches the Helpdesk Outsourcing development status and forecast in United States, EU, Japan, China, India and Southeast Asia. This report focuses on the top players in global market, like

Qcom Outsourcing Ltd.

ABS Inc.

ActivSupport

CGS Inc.

4Results

Adaptive AG

AlfaVox

Batyckie Centrum Biznesu

Business Support Solution S.A

Call Center Inter Galatica

Market segment by Regions/Countries, this report covers

United States

EU

Japan

China

India

Southeast Asia

Market segment by Type, Helpdesk Outsourcing can be split into

Outsourcing Level 1

Outsourcing Level 2

Technical Helpdesk Support Services

Market segment by Application, Helpdesk Outsourcing can be split into

Automotive

Consumer Goods

IT

Telecommunication

Oil & Gas

Others

If you have any special requirements, please let us know and we will offer you the report as you want.

Table of Contents

Global Helpdesk Outsourcing Market Size, Status and Forecast 2022

1 Industry Overview of Helpdesk Outsourcing

1.1 Helpdesk Outsourcing Market Overview

1.1.1 Helpdesk Outsourcing Product Scope

1.1.2 Market Status and Outlook

1.2 Global Helpdesk Outsourcing Market Size and Analysis by Regions

1.2.1 United States

1.2.2 EU

1.2.3 Japan

1.2.4 China

1.2.5 India

1.2.6 Southeast Asia

1.3 Helpdesk Outsourcing Market by Type

1.3.1 Outsourcing Level 1

1.3.2 Outsourcing Level 2

1.3.3 Technical Helpdesk Support Services

1.4 Helpdesk Outsourcing Market by End Users/Application

1.4.1 Automotive

1.4.2 Consumer Goods

1.4.3 IT

1.4.4 Telecommunication

1.4.5 Oil & Gas

1.4.6 Others

2 Global Helpdesk Outsourcing Competition Analysis by Players

2.1 Helpdesk Outsourcing Market Size (Value) by Players (2016 and 2017)

2.2 Competitive Status and Trend

2.2.1 Market Concentration Rate

2.2.2 Product/Service Differences

2.2.3 New Entrants

2.2.4 The Technology Trends in Future

3 Company (Top Players) Profiles

3.1 Qcom Outsourcing Ltd.

3.1.1 Company Profile

3.1.2 Main Business/Business Overview

3.1.3 Products, Services and Solutions

3.1.4 Helpdesk Outsourcing Revenue (Value) (2012-2017)

3.1.5 Recent Developments

3.2 ABS Inc.

3.2.1 Company Profile

3.2.2 Main Business/Business Overview

3.2.3 Products, Services and Solutions

3.2.4 Helpdesk Outsourcing Revenue (Value) (2012-2017)

3.2.5 Recent Developments

3.3 ActivSupport

3.3.1 Company Profile

3.3.2 Main Business/Business Overview

3.3.3 Products, Services and Solutions

3.3.4 Helpdesk Outsourcing Revenue (Value) (2012-2017)

3.3.5 Recent Developments

3.4 CGS Inc.

3.4.1 Company Profile

3.4.2 Main Business/Business Overview

3.4.3 Products, Services and Solutions

3.4.4 Helpdesk Outsourcing Revenue (Value) (2012-2017)

3.4.5 Recent Developments

3.5 4Results

3.5.1 Company Profile

3.5.2 Main Business/Business Overview

3.5.3 Products, Services and Solutions

3.5.4 Helpdesk Outsourcing Revenue (Value) (2012-2017)

3.5.5 Recent Developments

3.6 Adaptive AG

3.6.1 Company Profile

3.6.2 Main Business/Business Overview

3.6.3 Products, Services and Solutions

3.6.4 Helpdesk Outsourcing Revenue (Value) (2012-2017)

3.6.5 Recent Developments

3.7 AlfaVox

3.7.1 Company Profile

3.7.2 Main Business/Business Overview

3.7.3 Products, Services and Solutions

3.7.4 Helpdesk Outsourcing Revenue (Value) (2012-2017)

3.7.5 Recent Developments

3.8 Batyckie Centrum Biznesu

3.8.1 Company Profile

3.8.2 Main Business/Business Overview

3.8.3 Products, Services and Solutions

3.8.4 Helpdesk Outsourcing Revenue (Value) (2012-2017)

3.8.5 Recent Developments

3.9 Business Support Solution S.A

3.9.1 Company Profile

3.9.2 Main Business/Business Overview

3.9.3 Products, Services and Solutions

3.9.4 Helpdesk Outsourcing Revenue (Value) (2012-2017)

3.9.5 Recent Developments

3.10 Call Center Inter Galatica

3.10.1 Company Profile

3.10.2 Main Business/Business Overview

3.10.3 Products, Services and Solutions

3.10.4 Helpdesk Outsourcing Revenue (Value) (2012-2017)

3.10.5 Recent Developments

4 Global Helpdesk Outsourcing Market Size by Type and Application (2012-2017)

4.1 Global Helpdesk Outsourcing Market Size by Type (2012-2017)

4.2 Global Helpdesk Outsourcing Market Size by Application (2012-2017)

4.3 Potential Application of Helpdesk Outsourcing in Future

4.4 Top Consumer/End Users of Helpdesk Outsourcing

5 United States Helpdesk Outsourcing Development Status and Outlook

5.1 United States Helpdesk Outsourcing Market Size (2012-2017)

5.2 United States Helpdesk Outsourcing Market Size and Market Share by Players (2016 and 2017)

6 EU Helpdesk Outsourcing Development Status and Outlook

6.1 EU Helpdesk Outsourcing Market Size (2012-2017)

6.2 EU Helpdesk Outsourcing Market Size and Market Share by Players (2016 and 2017)

7 Japan Helpdesk Outsourcing Development Status and Outlook

7.1 Japan Helpdesk Outsourcing Market Size (2012-2017)

7.2 Japan Helpdesk Outsourcing Market Size and Market Share by Players (2016 and 2017)

8 China Helpdesk Outsourcing Development Status and Outlook

8.1 China Helpdesk Outsourcing Market Size (2012-2017)

8.2 China Helpdesk Outsourcing Market Size and Market Share by Players (2016 and 2017)

9 India Helpdesk Outsourcing Development Status and Outlook

9.1 India Helpdesk Outsourcing Market Size (2012-2017)

9.2 India Helpdesk Outsourcing Market Size and Market Share by Players (2016 and 2017)

10 Southeast Asia Helpdesk Outsourcing Development Status and Outlook

10.1 Southeast Asia Helpdesk Outsourcing Market Size (2012-2017)

10.2 Southeast Asia Helpdesk Outsourcing Market Size and Market Share by Players (2016 and 2017)

11 Market Forecast by Regions, Type and Application (2017-2022)

11.1 Global Helpdesk Outsourcing Market Size (Value) by Regions (2017-2022)

11.1.1 United States Helpdesk Outsourcing Revenue and Growth Rate (2017-2022)

11.1.2 EU Helpdesk Outsourcing Revenue and Growth Rate (2017-2022)

11.1.3 Japan Helpdesk Outsourcing Revenue and Growth Rate (2017-2022)

11.1.4 China Helpdesk Outsourcing Revenue and Growth Rate (2017-2022)

11.1.5 India Helpdesk Outsourcing Revenue and Growth Rate (2017-2022)

11.1.6 Southeast Asia Helpdesk Outsourcing Revenue and Growth Rate (2017-2022)

11.2 Global Helpdesk Outsourcing Market Size (Value) by Type (2017-2022)

11.3 Global Helpdesk Outsourcing Market Size by Application (2017-2022)

12 Helpdesk Outsourcing Market Dynamics

12.1 Helpdesk Outsourcing Market Opportunities

12.2 Helpdesk Outsourcing Challenge and Risk

12.2.1 Competition from Opponents

12.2.2 Downside Risks of Economy

12.3 Helpdesk Outsourcing Market Constraints and Threat

12.3.1 Threat from Substitute

12.3.2 Government Policy

12.3.3 Technology Risks

12.4 Helpdesk Outsourcing Market Driving Force

12.4.1 Growing Demand from Emerging Markets

12.4.2 Potential Application

13 Market Effect Factors Analysis

13.1 Technology Progress/Risk

13.1.1 Substitutes

13.1.2 Technology Progress in Related Industry

13.2 Consumer Needs Trend/Customer Preference

13.3 External Environmental Change

13.3.1 Economic Fluctuations

13.3.2 Other Risk Factors

14 Research Finding/Conclusion

15 Appendix

Methodology

Analyst Introduction

Data Source

List of Tables and Figures

Figure Helpdesk Outsourcing Product Scope

Figure Global Helpdesk Outsourcing Market Size (Million USD) (2012-2017)

Table Global Helpdesk Outsourcing Market Size (Million USD) and Growth Rate by Regions (2012-2017)

Figure Global Helpdesk Outsourcing Market Share by Regions in 2016

Figure United States Helpdesk Outsourcing Market Size (Million USD) and Growth Rate by Regions (2012-2017)

Figure EU Helpdesk Outsourcing Market Size (Million USD) and Growth Rate by Regions (2012-2017)

Figure Japan Helpdesk Outsourcing Market Size (Million USD) and Growth Rate by Regions (2012-2017)

Figure China Helpdesk Outsourcing Market Size (Million USD) and Growth Rate by Regions (2012-2017)

Figure India Helpdesk Outsourcing Market Size (Million USD) and Growth Rate by Regions (2012-2017)

Figure Southeast Asia Helpdesk Outsourcing Market Size (Million USD) and Growth Rate by Regions (2012-2017)

Figure Global Helpdesk Outsourcing Market Share by Type in 2016

Figure Outsourcing Level 1 Market Size (Million USD) and Growth Rate (2012-2017)

Figure Outsourcing Level 2 Market Size (Million USD) and Growth Rate (2012-2017)

Figure Technical Helpdesk Support Services Market Size (Million USD) and Growth Rate (2012-2017)

Figure Global Helpdesk Outsourcing Market Share by Application in 2016

Table Key Downstream Customer in Automotive

Figure Helpdesk Outsourcing Market Size (Million USD) and Growth Rate in Automotive (2012-2017)

Table Key Downstream Customer in Consumer Goods

Figure Helpdesk Outsourcing Market Size (Million USD) and Growth Rate in Consumer Goods (2012-2017)

Table Key Downstream Customer in IT

Figure Helpdesk Outsourcing Market Size (Million USD) and Growth Rate in IT (2012-2017)

Table Key Downstream Customer in Telecommunication

Figure Helpdesk Outsourcing Market Size (Million USD) and Growth Rate in Telecommunication (2012-2017)

Table Key Downstream Customer in Oil & Gas

Figure Helpdesk Outsourcing Market Size (Million USD) and Growth Rate in Oil & Gas (2012-2017)

Table Key Downstream Customer in Others

Figure Helpdesk Outsourcing Market Size (Million USD) and Growth Rate in Others (2012-2017)

Table Helpdesk Outsourcing Market Size (Million USD) by Players (2016 and 2017)

Figure Helpdesk Outsourcing Market Size Share by Players in 2016

Figure Helpdesk Outsourcing Market Size Share by Players in 2017

Table Qcom Outsourcing Ltd. Basic Information List

Table Helpdesk Outsourcing Business Revenue (Million USD) of Qcom Outsourcing Ltd. (2012-2017)

Figure Qcom Outsourcing Ltd. Helpdesk Outsourcing Business Revenue Market Share in 2016

Table ABS Inc. Basic Information List

Table Helpdesk Outsourcing Business Revenue (Million USD) of ABS Inc. (2012-2017)

Figure ABS Inc. Helpdesk Outsourcing Business Revenue Market Share in 2016

Table ActivSupport Basic Information List

Table Helpdesk Outsourcing Business Revenue (Million USD) of ActivSupport (2012-2017)

Figure ActivSupport Helpdesk Outsourcing Business Revenue Market Share in 2016

Table CGS Inc. Basic Information List

Table Helpdesk Outsourcing Business Revenue (Million USD) of CGS Inc. (2012-2017)

Figure CGS Inc. Helpdesk Outsourcing Business Revenue Market Share in 2016

Table 4Results Basic Information List

Table Helpdesk Outsourcing Business Revenue (Million USD) of 4Results (2012-2017)

Figure 4Results Helpdesk Outsourcing Business Revenue Market Share in 2016

Table Adaptive AG Basic Information List

Table Helpdesk Outsourcing Business Revenue (Million USD) of Adaptive AG (2012-2017)

Figure Adaptive AG Helpdesk Outsourcing Business Revenue Market Share in 2016

Table AlfaVox Basic Information List

Table Helpdesk Outsourcing Business Revenue (Million USD) of AlfaVox (2012-2017)

Figure AlfaVox Helpdesk Outsourcing Business Revenue Market Share in 2016

Table Batyckie Centrum Biznesu Basic Information List

Table Helpdesk Outsourcing Business Revenue (Million USD) of Batyckie Centrum Biznesu (2012-2017)

Figure Batyckie Centrum Biznesu Helpdesk Outsourcing Business Revenue Market Share in 2016

Table Business Support Solution S.A Basic Information List

Table Helpdesk Outsourcing Business Revenue (Million USD) of Business Support Solution S.A (2012-2017)

Figure Business Support Solution S.A Helpdesk Outsourcing Business Revenue Market Share in 2016

Table Call Center Inter Galatica Basic Information List

Table Helpdesk Outsourcing Business Revenue (Million USD) of Call Center Inter Galatica (2012-2017)

Figure Call Center Inter Galatica Helpdesk Outsourcing Business Revenue Market Share in 2016

Table Global Helpdesk Outsourcing Market Size (Million USD) by Type (2012-2017)

Figure Global Helpdesk Outsourcing Market Size Share by Type in 2012

Figure Global Helpdesk Outsourcing Market Size Share by Type in 2013

Figure Global Helpdesk Outsourcing Market Size Share by Type in 2014

Figure Global Helpdesk Outsourcing Market Size Share by Type in 2015

Figure Global Helpdesk Outsourcing Market Size Share by Type in 2016

Figure Global Helpdesk Outsourcing Market Size Share by Type in 2017

Table Global Helpdesk Outsourcing Market Size (Million USD) by Application (2012-2017)

Figure Global Helpdesk Outsourcing Market Size (Million USD) by Application in 2012

Figure Global Helpdesk Outsourcing Market Size (Million USD) by Application in 2013

Figure Global Helpdesk Outsourcing Market Size (Million USD) by Application in 2014

Figure Global Helpdesk Outsourcing Market Size (Million USD) by Application in 2015

Figure Global Helpdesk Outsourcing Market Size (Million USD) by Application in 2016

Figure Global Helpdesk Outsourcing Market Size (Million USD) by Application in 2017

Table Top Consumer/End Users of Helpdesk Outsourcing

Figure United States Helpdesk Outsourcing Market Size (Million USD) and Growth Rate by Regions (2012-2017)

Table United States Helpdesk Outsourcing Market Size (Million USD) by Players (2012-2017)

Figure United States Helpdesk Outsourcing Market Size Share by Players in 2016

Figure United States Helpdesk Outsourcing Market Size Share by Players in 2017

Figure EU Helpdesk Outsourcing Market Size (Million USD) and Growth Rate by Regions (2012-2017)

Table EU Helpdesk Outsourcing Market Size (Million USD) by Players (2012-2017)

Figure EU Helpdesk Outsourcing Market Size Share by Players in 2016

Figure EU Helpdesk Outsourcing Market Size Share by Players in 2017

Figure Japan Helpdesk Outsourcing Market Size (Million USD) and Growth Rate by Regions (2012-2017)

Table Japan Helpdesk Outsourcing Market Size (Million USD) by Players (2012-2017)

Figure Japan Helpdesk Outsourcing Market Size Share by Players in 2016

Figure Japan Helpdesk Outsourcing Market Size Share by Players in 2017

Figure China Helpdesk Outsourcing Market Size (Million USD) and Growth Rate by Regions (2012-2017)

Table China Helpdesk Outsourcing Market Size (Million USD) by Players (2012-2017)

Figure China Helpdesk Outsourcing Market Size Share by Players in 2016

Figure China Helpdesk Outsourcing Market Size Share by Players in 2017

Figure India Helpdesk Outsourcing Market Size (Million USD) and Growth Rate by Regions (2012-2017)

Table India Helpdesk Outsourcing Market Size (Million USD) by Players (2012-2017)

Figure India Helpdesk Outsourcing Market Size Share by Players in 2016

Figure India Helpdesk Outsourcing Market Size Share by Players in 2017

Figure Southeast Asia Helpdesk Outsourcing Market Size (Million USD) and Growth Rate by Regions (2012-2017)

Table Southeast Asia Helpdesk Outsourcing Market Size (Million USD) by Players (2012-2017)

Figure Southeast Asia Helpdesk Outsourcing Market Size Share by Players in 2016

Figure Southeast Asia Helpdesk Outsourcing Market Size Share by Players in 2017

Figure Global Helpdesk Outsourcing Market Size (Million USD) by Regions (2017-2022)

Table Global Helpdesk Outsourcing Market Size (Million USD) by Regions (2017-2022)

Figure Global Helpdesk Outsourcing Market Size Share by Regions in 2017

Figure Global Helpdesk Outsourcing Market Size Share by Regions in 2022

Figure United States Helpdesk Outsourcing Revenue (Million USD) and Growth Rate (2017-2022)

Figure EU Helpdesk Outsourcing Revenue (Million USD) and Growth Rate (2017-2022)

Figure Japan Helpdesk Outsourcing Revenue (Million USD) and Growth Rate (2017-2022)

Figure China Helpdesk Outsourcing Revenue (Million USD) and Growth Rate (2017-2022)

Figure India Helpdesk Outsourcing Revenue (Million USD) and Growth Rate (2017-2022)

Figure Southeast Asia Helpdesk Outsourcing Revenue (Million USD) and Growth Rate (2017-2022)

Table Global Helpdesk Outsourcing Market Size (Million USD) by Type (2017-2022)

Figure Global Helpdesk Outsourcing Market Size Share by Type in 2017

Figure Global Helpdesk Outsourcing Market Size Share by Type in 2022

Table Global Helpdesk Outsourcing Market Size (Million USD) by Application (2017-2022)

Figure Global Helpdesk Outsourcing Market Size (Million USD) by Application in 2017

Figure Global Helpdesk Outsourcing Market Size (Million USD) by Application in 2022

 
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