Global Healthcare BPO Industry 2016 Deep Market Research Report
- QYR589438
- 130 Pages
- June 2016
- Medical Devices
The report provides a basic overview of the industry including definitions, classifications, applications and industry chain structure. The Healthcare BPO market analysis is provided for the international markets including development trends, competitive landscape analysis, and key regions development status.
Development policies and plans are discussed as well as manufacturing processes and cost structures are also analyzed. This report also states consumption, supply and demand Figures, revenue and gross margins.
The report focuses on global major leading industry players providing information such as company profiles, revenue and contact information. The Healthcare BPO industry development trends and marketing channels are analyzed. Finally the feasibility of new investment projects are assessed and overall research conclusions offered.
With 185 tables and figures the report provides key statistics on the state of the industry and is a valuable source of guidance and direction for companies and individuals interested in the market.
1 Industry Overview 1
1.1 Definition and Specifications of Healthcare BPO 1
1.1.1 Definition of Healthcare BPO 1
1.1.2 Serving Contents of Healthcare BPO 2
1.2 Classification of Healthcare BPO 2
1.2.1 Healthcare Payer BPO 3
1.2.2 Healthcare Provider BPO 4
1.2.3 Healthcare Pharmaceutical BPO 5
1.3 Characteristics of Healthcare BPO 5
1.3.1 Analysis of Healthcare Payer BPO 5
1.3.2 Analysis of Healthcare Provider BPO 6
1.3.2.1 Patient enrollment and strategic planning 6
1.3.2.2 Patient care 6
1.3.2.3 Revenue cycle management 6
1.3.3 Healthcare Pharmaceutical BPO Analysis 6
1.3.3.1 Drug discovery stage 6
1.3.3.2 Pre-clinical stage 7
13.3.3 Clinical Stage 7
1.4 Industry Overview and Major Regions Status of Healthcare BPO 7
1.4.1 Industry Overview of Healthcare BPO 7
1.4.2 Global Major Regions Status of Healthcare BPO 8
2 Healthcare BPO Global and US Market Analysis 9
2.1 Healthcare BPO Industry Global Market Analysis 9
2.1.1 Healthcare BPO Global Market Development History 9
2.1.2 Healthcare BPO Competitive Landscape Analysis 10
2.1.3 Healthcare BPO Competitive Landscape Analysis 11
2.1.4 Healthcare BPO Global Market Development Trend 12
2.2 Healthcare BPO Region Market Analysis 12
2.2.1 Healthcare BPO US Market Development History 12
2.2.2 Healthcare BPO Europe Market Development History 13
2.2.3 Healthcare BPO Asia Market Development History 13
2.2.4 Healthcare BPO US Market Development Trend 14
2.2.5 Healthcare BPO Europe Market Development Trend 14
2.2.6 Healthcare BPO Asia Market Development Trend 15
3 Healthcare BPO Environment Analysis 16
3.1 Global Economy Analysis 16
3.2 US Economy Analysis 21
3.3 Labor Cost Analysis of Healthcare BPO 22
3.4 Healthcare BPO Policy Analysis 28
3.5 Healthcare BPO News Analysis 30
4 Analysis of Revenue by Classifications 31
4.1 Global Revenue of Healthcare BPO by Classifications 2011-2016 31
4.2 Global Revenue Growth Rate of Healthcare BPO by Classifications 2011-2016 34
4.3 Regional Healthcare BPO Revenue by Classifications 36
4.3.1 United States Revenue of Healthcare BPO by Classifications 36
4.3.2 Europe Revenue of Healthcare BPO by Classifications 39
4.3.3 Asia Revenue of Healthcare BPO by Classifications 43
5 Analysis of Revenue by Regions and Applications 47
5.1 Global Revenue of Healthcare BPO by Regions 2011-2016 47
5.2 United States Revenue Growth Rate Analysis 47
5.3 Europe Revenue Growth Rate Analysis 48
5.4 Asia Revenue Growth Rate Analysis 49
6 Analysis of Healthcare BPO Revenue Market Status 2011-2016 51
6.1 Revenue of Healthcare BPO 2011-2016 51
6.2 Revenue Market Share Analysis of Healthcare BPO 2011-2016 52
6.3 Revenue Overview of Healthcare BPO 2011-2016 52
6.4 Gross Margin of Healthcare BPO 2011-2016 54
7 Analysis of Healthcare BPO Industry Key Manufacturers 57
7.1 Quintiles 57
7.1.1 Company Profile 57
7.1.2Gross Margin and Revenue 58
7.2 HCL 59
7.2.1 Company Profile 59
7.2.2 Gross Margin and Revenue 60
7.3 Cognizant 62
7.3.1 Company Profile 62
7.3.2 Gross Margin and Revenue 63
7.4 Covance 64
7.4.1 Company Profile 64
7.4.2 Gross Margin and Revenue 65
7.5 Accenture 67
7.5.1 Company Profile 67
7.5.2 Gross Margin and Revenue 68
7.6 Inventiv 69
7.6.1 Company Profile 69
7.6.2 Gross Margin and Revenue 70
7.7 Catalent 72
7.7.1 Company Profile 72
7.7.2 Gross Margin and Revenue 73
7.8 Parexel 74
7.8.1 Company Profile 74
7.8.2 Gross Margin and Revenue 75
7.9 Lonza 77
7.9.1 Company Profile 77
7.9.2 Gross Margin and Revenue 78
7.10 Boehringer Ingelheim 79
7.10.1 Company Profile 79
7.10.2 Gross Margin and Revenue 80
7.11 Charles Rivers 82
7.11.1 Company Profile 82
7.11.2 Gross Margin and Revenue 82
7.12 Genpact 84
7.12.1 Company Profile 84
7.12.2 Gross Margin and Revenue 85
7.13 Sutherland 86
7.13.1 Company Profile 86
7.13.2 Gross Margin and Revenue 87
7.14 PremierBPO 89
7.14.1 Company Profile 89
7.14.2 Gross Margin and Revenue 89
7.15 Firstsource 91
7.15.1 Company Profile 91
7.15.2 Gross Margin and Revenue 92
7.16 PPD 94
7.16.1 Company Profile 94
7.16.2 Gross Margin and Revenue 94
7.17 GeBBS Healthcare 96
7.17.1 Company Profile 96
7.17.2 Gross Margin and Revenue 97
7.18 Indian Healthcare BPO 98
7.18.1 Company Profile 98
7.18.2 Gross Margin and Revenue 99
8 Gross Margin Analysis 102
8.1 Gross Margin Analysis by Regions 102
8.1 Gross Margin Analysis by Classifications 102
8.3 Gross Margin Analysis by Suppliers 102
9 Marketing Trader or Distributor Analysis of Healthcare BPO 104
9.1 Marketing Channels Status of Healthcare BPO 104
9.2 How Countries Meet Their Needs 104
9.2.1 United States 104
9.2.2 India 105
10 Development Trend of Healthcare BPO Industry 2016-2021 106
10.1 Global Revenue Overview of Healthcare BPO 2016-2021 106
10.2 United States Revenue Overview of Healthcare BPO 2016-2021 107
10.3 Europe Revenue Overview of Healthcare BPO 2016-2021 107
10.4 Asia Revenue Overview of Healthcare BPO 2016-2021 108
10.5 Global Revenue of Healthcare BPO by Classifications 2016-2021 108
11 Industry Chain Suppliers of Healthcare BPO with Contact Information 110
11.1 Key Manufacturers of Healthcare BPO with Contact Information 110
11.2 Key Consumers of Healthcare BPO with Contact Information 113
12 New Project SWOT Analysis of Healthcare BPO 115
13 Conclusion of the Global Healthcare BPO Industry 2016 Market Research Report 116
Figure Structure of Healthcare BPO 1
Figure Serving Contents of Healthcare BPO Major Manufacturers 2
Table Classification of Healthcare BPO 2
Figure Global Revenue market Share of Healthcare BPO by Type in 2015 3
Figure Healthcare Payer BPO Value Chain 4
Figure Healthcare Provider BPO Value Chain 4
Figure Healthcare Pharmaceutical BPO Value Chain 5
Figure Healthcare Payer BPO Market Share by Services 5
Table Global Healthcare BPO Major Suppliers 7
Figure Global Major Regions Healthcare BPO Development Status in 2015 8
Figure Global Healthcare BPO Revenue (M USD) and Growth Rate 2011-2016 9
Figure Global Healthcare BPO Market Share by Region in 2015. 10
Figure Global Healthcare BPO Market Share by company in 2015. 11
Figure Global Healthcare BPO Revenue (M USD) and Growth Rate 2016-2021 12
Figure US Healthcare BPO Revenue (M USD) and Growth Rate 2011-2016 12
Figure Europe Healthcare BPO Revenue (M USD) and Growth Rate 2011-2016 13
Figure Asia Healthcare BPO Revenue (M USD) and Growth Rate 2011-2016 13
Figure US Healthcare BPO Revenue (M USD) and Growth Rate 2016-2021 14
Figure Europe Healthcare BPO Revenue (M USD) and Growth Rate 2016-2021 14
Figure Asia Healthcare BPO Revenue (M USD) and Growth Rate 2016-2021 15
Figure Global GDP Map 2014 16
Figure EU GDP Change 2005-2014 17
Figure German CPI Change 2011-2015 17
Figure UK CPI Change 2011-2015 18
Figure Japan GDP Change 2005-2014 18
Figure Japan CPI Change 2005-2014 19
Figure China GDP Change 2005-2014 19
Figure China CPI Change 2005-2014 20
Figure China PPI Growth Rate 2005-2014 20
Figure US GDP Change 2005-2014 21
Figure US CPI Change 2011-2015 21
Figure Manufacturing Labor Cost Per Hour in China as a Proportion of Those in Other Countries (%) 22
Figure Manufacturing Labor Costs in Select Provinces and Countries in 2014 23
Figure Average Manufacturing Cost Index in 2004 23
Figure Average Manufacturing Cost Index in 2014 24
Figure United States Average Hourly Wages (USD/H) 2010-2015 24
Table United States Average Hourly Wages (USD/H) in 2015 25
Figure Germany Labor Costs 2013-2015 25
Figure France Labor Costs 2013-2015 26
France Average Nominal Monthly Wages 2006-2014 26
Figure United Kingdom Labor Costs 2013-2015 27
Figure Netherlands Labor Costs 2013-2015 27
Figure China Labor Costs 2013-2016 27
Figure China Average Yearly Wages2006-2014 (CNY/Year) 28
Table Policy of Healthcare BPO 28
Table Industry News of Healthcare BPO 30
Table Global Revenue of Healthcare BPO by Classifications 2011-2016 (M USD) 31
Table Global Revenue Market Share of Healthcare BPO by Classifications 2011-2016 31
Figure Global Revenue Market Share of Healthcare BPO by Classifications 2011 31
Figure Global Revenue Market Share of Healthcare BPO by Classifications 2012 32
Figure Global Revenue Market Share of Healthcare BPO by Classifications 2013 32
Figure Global Revenue Market Share of Healthcare BPO by Classifications 2014 33
Figure Global Revenue Market Share of Healthcare BPO by Classifications 2015 33
Figure Global Revenue Market Share of Healthcare BPO by Classifications 2016 34
Figure Global Revenue Growth Rate of Healthcare BPO of Payer 2011-2016 (M USD) 34
Figure Global Revenue Growth Rate of Healthcare BPO of Provider 2011-2016 35
Figure Global Revenue Growth Rate of Healthcare BPO of Pharmaceutical 2011-2016 35
Table United States Revenue of Healthcare BPO by Classifications 2011-2016 (M USD) 36
Table United States Revenue Market Share of Healthcare BPO by Classifications 2011-2016 36
Figure United States Revenue Market Share of Healthcare BPO by Classifications 2011 37
Figure United States Revenue Market Share of Healthcare BPO by Classifications 2012 37
Figure United States Revenue Market Share of Healthcare BPO by Classifications 2013 38
Figure United States Revenue Market Share of Healthcare BPO by Classifications 2014 38
Figure United States Revenue Market Share of Healthcare BPO by Classifications 2015 39
Figure United States Revenue Market Share of Healthcare BPO by Classifications 2016 39
Table Europe Revenue of Healthcare BPO by Classifications 2011-2016 (M USD) 39
Table Europe Revenue Market Share of Healthcare BPO by Classifications 2011-2016 40
Figure Europe Revenue Market Share of Healthcare BPO by Classifications 2011 40
Figure Europe Revenue Market Share of Healthcare BPO by Classifications 2012 41
Figure Europe Revenue Market Share of Healthcare BPO by Classifications 2013 41
Figure Europe Revenue Market Share of Healthcare BPO by Classifications 2014 42
Figure Europe Revenue Market Share of Healthcare BPO by Classifications 2015 42
Figure Europe Revenue Market Share of Healthcare BPO by Classifications 2016 43
Table Global Revenue of Healthcare BPO by Classifications 2011-2016 (M USD) 43
Table Asia Revenue Market Share of Healthcare BPO by Classifications 2011-2016 43
Figure Asia Revenue Market Share of Healthcare BPO by Classifications 2011 44
Figure Asia Revenue Market Share of Healthcare BPO by Classifications 2012 44
Figure Asia Revenue Market Share of Healthcare BPO by Classifications 2013 45
Figure Asia Revenue Market Share of Healthcare BPO by Classifications 2014 45
Figure Asia Revenue Market Share of Healthcare BPO by Classifications 2015 46
Figure Asia Revenue Market Share of Healthcare BPO by Classifications 2016 46
Table Global Revenue of Healthcare BPO by Regions 2011-2016 (M USD) 47
Table Global Revenue Market Share of Healthcare BPO by Regions 2011-2016 47
Table United States Revenue (M USD) and Gross Margin Analysis 47
Figure United States Revenue Growth Rate of Healthcare BPO 2011-2016 (M USD) 48
Table Europe Revenue (M USD) and Gross Margin Analysis 48
Figure Europe Revenue Growth Rate of Healthcare BPO 2011-2016 (M USD) 49
Table Asia Revenue (M USD) and Gross Margin Analysis 49
Figure Asia Revenue Growth Rate of Healthcare BPO 2011-2016 (M USD) 50
Table Global and China Major Players Healthcare BPO Revenue of 2011-2016 (M USD) 51
Table Global and China Major Players Healthcare BPO Revenue Market Share of 2011-2016 51
Figure Global Revenue and Growth Rate of Healthcare BPO 2011-2016 52
Figure United Stated Revenue and Growth Rate of Healthcare BPO 2011-2016 53
Figure Europe Revenue and Growth Rate of Healthcare BPO 2011-2016 53
Figure Asia Revenue and Growth Rate of Healthcare BPO 2011-2016 54
Table Cost of Global Healthcare BPO Major Players 2011-2016 (M USD) 54
Table Gross of Global Healthcare BPO Major Players 2011-2016 (M USD) 55
Table Gross Margin of Global Healthcare BPO Major Players 2011-2016 55
Figure Gross Margin of Global Healthcare BPO Major Players in 2015 56
Table Quintiles Company Profile 57
Table Healthcare BPO Revenue (M USD) and Gross Margin of Quintiles 2011-2016 58
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Quintiles 2011-2016 58
Figure Healthcare BPO Revenue (M USD) and Market Share of Quintiles 2011-2016 59
Table HCL Company Profile 59
Table Healthcare BPO Revenue (M USD) and Gross Margin of HCL 2011-2016 60
Figure Healthcare BPO Revenue (M USD) and Growth Rate of HCL 2011-2016 61
Figure Healthcare BPO Revenue (M USD) and Market Share of HCL 2011-2016 61
Table Cognizant Company Profile 62
Table Healthcare BPO Revenue (M USD) and Gross Margin of Cognizant 2011-2016 63
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Cognizant 2011-2016 63
Figure Healthcare BPO Revenue (M USD) and Market Share of Cognizant 2011-2016 64
Table Covance Company Profile 64
Table Healthcare BPO Revenue (M USD) and Gross Margin of Covance 2011-2016 65
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Covance 2011-2016 66
Figure Healthcare BPO Revenue (M USD) and Market Share of Covance 2011-2016 66
Table Accenture Company Profile 67
Table Healthcare BPO Revenue (M USD) and Gross Margin of Accenture 2011-2016 68
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Accenture 2011-2016 68
Figure Healthcare BPO Revenue (M USD) and Market Share of Accenture 2011-2016 69
Table Inventiv Company Profile 69
Table Healthcare BPO Revenue (M USD) and Gross Margin of Inventiv 2011-2016 70
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Inventiv 2011-2016 71
Figure Healthcare BPO Revenue (M USD) and Market Share of Inventiv 2011-2016 71
Table Catalent Company Profile 72
Table Healthcare BPO Revenue (M USD) and Gross Margin of Catalent 2011-2016 73
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Catalent 2011-2016 73
Figure Healthcare BPO Revenue (M USD) and Market Share of Catalent 2011-2016 74
Table Parexel Company Profile 74
Table Healthcare BPO Revenue (M USD) and Gross Margin of Parexel 2011-2016 75
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Parexel 2011-2016 76
Figure Healthcare BPO Revenue (M USD) and Market Share of Parexel 2011-2016 76
Table Lonza Company Profile 77
Table Healthcare BPO Revenue (M USD) and Gross Margin of Lonza 2011-2016 78
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Lonza 2011-2016 78
Figure Healthcare BPO Revenue (M USD) and Market Share of Lonza 2011-2016 79
Table Boehringer Ingelheim Company Profile 79
Table Healthcare BPO Revenue (M USD) and Gross Margin of Boehringer Ingelheim 2011-2016 80
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Boehringer Ingelheim 2011-2016 81
Figure Healthcare BPO Revenue (M USD) and Market Share of Boehringer Ingelheim 2011-2016 81
Table Charles Rivers Company Profile 82
Table Healthcare BPO Revenue (M USD) and Gross Margin of Charles Rivers 2011-2016 82
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Charles Rivers 2011-2016 83
Figure Healthcare BPO Revenue (M USD) and Market Share of Charles Rivers 2011-2016 83
Table Genpact Company Profile 84
Table Healthcare BPO Revenue (M USD) and Gross Margin of Genpact 2011-2016 85
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Genpact 2011-2016 85
Figure Healthcare BPO Revenue (M USD) and Market Share of Genpact 2011-2016 86
Table Sutherland Company Profile 86
Table Healthcare BPO Revenue (M USD) and Gross Margin of Sutherland 2011-2016 87
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Sutherland 2011-2016 88
Figure Healthcare BPO Revenue (M USD) and Market Share of Sutherland 2011-2016 88
Table PremierBPO Company Profile 89
Table Healthcare BPO Revenue (M USD) and Gross Margin of PremierBPO 2011-2016 89
Figure Healthcare BPO Revenue (M USD) and Growth Rate of PremierBPO 2011-2016 90
Figure Healthcare BPO Revenue (M USD) and Market Share of PremierBPO 2011-2016 91
Table Firstsource Company Profile 91
Table Healthcare BPO Revenue (M USD) and Gross Margin of Firstsource 2011-2016 92
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Firstsource 2011-2016 93
Figure Healthcare BPO Revenue (M USD) and Market Share of Firstsource 2011-2016 93
Table PPD Company Profile 94
Table Healthcare BPO Revenue (M USD) and Gross Margin of PPD 2011-2016 94
Figure Healthcare BPO Revenue (M USD) and Growth Rate of PPD 2011-2016 95
Figure Healthcare BPO Revenue (M USD) and Market Share of PPD 2011-2016 95
Table GeBBS Healthcare Company Profile 96
Table Healthcare BPO Revenue (M USD) and Gross Margin of GeBBS Healthcare 2011-2016 97
Figure Healthcare BPO Revenue (M USD) and Growth Rate of GeBBS Healthcare 2011-2016 97
Figure Healthcare BPO Revenue (M USD) and Market Share of GeBBS Healthcare 2011-2016 98
Table Indian Healthcare BPO Company Profile 98
Table Healthcare BPO Revenue (M USD) and Gross Margin of Indian Healthcare BPO 2011-2016 99
Figure Healthcare BPO Revenue (M USD) and Growth Rate of Indian Healthcare BPO 2011-2016 100
Figure Healthcare BPO Revenue (M USD) and Market Share of Indian Healthcare BPO 2011-2016 100
Table Gross Margin Analysis by Regions 102
Table Gross Margin Analysis by Classifications 102
Table Healthcare BPO Gross Margin Analysis by Suppliers 102
Figure Marketing Channels Status of Healthcare BPO 104
Figure Global Revenue and Growth Rate of Healthcare BPO 2016-2021 106
Figure United States Revenue Growth Rate of Healthcare BPO 2016-2021 (M USD) 107
Figure Europe Revenue Growth Rate of Healthcare BPO 2016-2021 (M USD) 107
Figure Asia Revenue Growth Rate of Healthcare BPO 2016-2021 (M USD) 108
Table Global Revenue of Healthcare BPO by Classifications 2016-2021 (M USD) 108
Figure Global Revenue of Healthcare BPO by Classifications 2016 109
Figure Global Revenue of Healthcare BPO by Classifications 2021 109
Table Key Manufacturers of Healthcare BPO with Contact Information 110
Table Key Consumers of Healthcare BPO with Contact Information 113
Table New Project SWOT Analysis of Healthcare BPO 115
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