Global BPO Business Analytics Industry 2016 Deep Market Research Report
- QYR902332
- 137 Pages
- January 2017
- ICT & Media
The report provides a basic overview of the BPO business analytics industry including definitions, classifications, applications and industry chain structure. And development policies and plans are discussed as well as manufacturing processes and cost structures.
Then, the report focuses on global BPO business analytics industry players with information such as company profiles, revenue, market share and contact information. What’s more, the BPO business analytics industry development trends and marketing channels are analyzed.
This report studies BPO business analytics focuses on top players in global market, with revenue, cost, gross and market share for each player, covering
Accenture
Cognizant
Genpact
IBM
TCS
HP
Tech Mahindra
Capgemini
Wipro
EXL
NTT DATA(Dell)
WNS Global
Minacs
Infosys
Mu Sigma
Aegis
Market Segment by Regions, this report splits Global into several key Regions, with revenue, market share and growth rate of BPO business analytics in these regions, from 2011 to 2021 (forecast), like
China
USA
Europe
Japan
Rest of Word
Split by Types, with revenue, market share and growth rate of each type, can be divided into
HR
Procurement
F&A
Customer Care
Logistics
Sales & Marketing
Training
Product Engineering
Split by applications, this report focuses on revenue, market share and growth rate of BPO business analytics in each application, can be divided into
BFSI
Manufacturing
Healthcare
Retail
Telecom
Others
Finally, the feasibility of new investment projects is assessed, and overall research conclusions are offered.
In a word, the report provides major statistics on the state of the industry and is a valuable source of guidance and direction for companies and individuals interested in the market.
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1 Industry Overview 1
1.1 Basic Information of BPO Business Analytics 1
1.1.1 Definition of BPO Business Analytics 1
1.1.2 Classifications of BPO Business Analytics 2
1.1.3 Applications of BPO Business Analytics 3
1.1.3.1 BFSI 3
1.1.3.2 Manufacturing 4
1.1.3.3 Healthcare 4
1.1.3.4 Retail 4
1.1.3.5 Telecom 4
1.1.4 Characteristics of BPO Business Analytics 5
1.2 Development Overview of BPO Business Analytics 5
1.2.1 Industry Overview of BPO Business Analytics 5
1.2.2 Global Major Regions Status of BPO Business Analytics 7
1.3 Enter Barriers Analysis of BPO Business Analytics 7
2 BPO Business Analytics International and China Market Analysis 9
2.1 BPO Business Analytics Industry International Market Analysis 9
2.1.1 BPO Business Analytics International Market Development History 9
2.1.2 BPO Business Analytics Competitive Landscape Analysis 10
2.1.3 BPO Business Analytics International Market Development Trend 12
2.2 BPO Business Analytics Industry Regions Market Analysis 12
2.2.1 BPO Business Analytics China Market Development History 13
2.2.2 BPO Business Analytics USA Market Development History 14
2.2.3 BPO Business Analytics Europe Market Development History 15
2.2.4 BPO Business Analytics Japan Market Development History 16
2.2.5 BPO Business Analytics China Market Development Trend 17
2.2.6 BPO Business Analytics USA Market Development Trend 18
2.2.7 BPO Business Analytics Europe Market Development Trend 19
2.2.8 BPO Business Analytics Japan Market Development Trend 20
3 Environment Analysis of BPO Business Analytics 21
3.1 International Economy Analysis 21
3.1.1 North America Economy Analysis 21
3.1.2 Latin America Economy Analysis 23
3.1.3 Europe Economy Analysis 24
3.1.4 Asia Pacific Economy Analysis 24
3.2 China Economy Analysis 26
3.3 Policy Analysis of BPO Business Analytics 28
3.4 News Analysis of BPO Business Analytics 29
4 Analysis of Revenue by Classifications 31
4.1 Global Revenue of BPO Business Analytics by Classifications 2011-2016 31
4.2 Global Revenue Growth Rate of BPO Business Analytics by Classifications 2011-2016 38
4.3 BPO Business Analytics Revenue by Classifications 41
5 Analysis of Revenue by Regions and Applications 44
5.1 Global Revenue of BPO Business Analytics by Regions 2011-2016 44
5.2 2011-2016 USA Revenue and Revenue Growth Rate of BPO Business Analytics 48
5.3 2011-2016 Europe Revenue and Revenue Growth Rate of BPO Business Analytics 49
5.4 2011-2016 Japan Revenue and Revenue Growth Rate of BPO Business Analytics 50
5.5 2011-2016 China Revenue and Revenue Growth Rate of BPO Business Analytics 51
6 Analysis of BPO Business Analytics Revenue Market Status 2011-2016 53
6.1 Revenue of BPO Business Analytics 2011-2016 53
6.2 Revenue Market Share Analysis of BPO Business Analytics 2011-2016 54
6.3 Revenue Overview of BPO Business Analytics 2011-2016 60
6.4 Gross Margin of BPO Business Analytics 2011-2016 62
7 Analysis of BPO Business Analytics Industry Key Players 65
7.1 Accenture 65
7.1.1 Company Profile 65
7.1.2 Revenue and Gross Margin 66
7.1.3 Accenture SWOT Analysis 67
7.2 Cognizant 68
7.2.1 Company Profile 68
7.2.2 Revenue and Gross Margin 68
7.2.3 Accenture SWOT Analysis 70
7.3 Genpact 70
7.3.1 Company Profile 70
7.3.2 Revenue and Gross Margin 71
7.3.3 Accenture SWOT Analysis 73
7.4 IBM 73
7.4.1 Company Profile 73
7.4.2 Revenue and Gross Margin 74
7.4.3 Accenture SWOT Analysis 76
7.5 TCS 76
7.5.1 Company Profile 76
7.5.2 Revenue and Gross Margin 77
7.5.3 Accenture SWOT Analysis 78
7.6 HP 79
7.6.1 Company Profile 79
7.6.2 Revenue and Gross Margin 79
7.6.3 Accenture SWOT Analysis 81
7.7 Tech Mahindra 81
7.7.1 Company Profile 81
7.7.2 Revenue and Gross Margin 82
7.7.3 Accenture SWOT Analysis 83
7.8 Capgemini 84
7.8.1 Company Profile 84
7.8.2 Revenue and Gross Margin 84
7.8.3 Accenture SWOT Analysis 86
7.9 Wipro 86
7.9.1 Company Profile 86
7.9.2 Revenue and Gross Margin 87
7.9.3 Accenture SWOT Analysis 88
7.10 EXL 89
7.10.1 Company Profile 89
7.10.2 Revenue and Gross Margin 90
7.10.3 Accenture SWOT Analysis 91
7.11 NTT DATA(Dell) 91
7.11.1 Company Profile 91
7.11.2 Revenue and Gross Margin 92
7.11.3 Accenture SWOT Analysis 94
7.12 WNS Global 94
7.12.1 Company Profile 94
7.12.2 Revenue and Gross Margin 95
7.12.3 Accenture SWOT Analysis 96
7.13 Minacs 96
7.13.1 Company Profile 96
7.13.2 Revenue and Gross Margin 97
7.13.3 Accenture SWOT Analysis 99
7.14 Infosys 99
7.14.1 Company Profile 99
7.14.2 Revenue and Gross Margin 100
7.14.3 Accenture SWOT Analysis 101
7.15 Mu Sigma 101
7.15.1 Company Profile 101
7.15.2 Revenue and Gross Margin 102
7.15.3 Accenture SWOT Analysis 104
7.16 Aegis 104
7.16.1 Company Profile 104
7.16.2 Revenue and Gross Margin 105
7.16.3 Accenture SWOT Analysis 106
8 Gross Margin Analysis 107
8.1 Gross Margin Analysis by Regions 107
8.2 Gross Margin Analysis by Classifications 107
9 Marketing Trader or Distributor Analysis of BPO Business Analytics 108
9.1 Marketing Channels Status of BPO Business Analytics 108
9.2 How Countries Meet Their Needs 108
9.2.1 USA 108
9.2.2 China 109
9.2.3 Japan 110
9.2.4 India 110
10 Development Trend of BPO Business Analytics Industry 2016-2021 111
10.1 Revenue Overview of BPO Business Analytics 2016-2021 111
10.2 Global Revenue of BPO Business Analytics by Regions 2016-2021 113
11 Industry Chain Suppliers of BPO Business Analytics with Contact Information 114
11.1 Equipment Suppliers of BPO Business Analytics with Contact Information 114
11.2 Major Suppliers of BPO Business Analytics with Contact Information 114
11.3 Key Consumers of BPO Business Anablytics with Contact Information 116
11.4 Supply Chain Relationship Analysis of BPO Business Analytics 117
12 New Project Investment Feasibility Analysis of BPO Business Analytics 118
12.1 New Project SWOT Analysis of BPO Business Analytics 118
12.2 New Project Investment Feasibility Analysis of BPO Business Analytics 119
12.2.1 Project Name 119
12.2.2 Investment Budget 119
13 Conclusion of the Global BPO Business Analytics Industry 2016 Market Research Report 120
14 Appendix 121
Disclosure Section 121
Research Methodology 121
Data Source 122
Disclaimer 122
Author List 124
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Table Classifications of BPO Business Analytics 2
Figure Global Revenue Market Share of BPO Business Industry in 2015 2
Table Applications of BPO Business Analytics 3
Figure Global Revenue Market Share of BPO Business Analytics by Application in 2015 3
Table Key Success Factors for BPO Business Analytics Services Vendors 5
Table Global Major BPO Business Analytics Players 6
Figure Global Major Regions Revenue Market Share of BPO Business Analytics in 2016 7
Table Enter Barriers of BPO Business Analytics 7
Figure Global BPO Business Analytics Revenue (M USD) and Growth Rate 2011-2016 9
Figure Global BPO Business Analytics Market Share by Region in 2015. 10
Figure Global BPO Business Analytics Market Share by Company in 2015. 11
Figure Global BPO Business Analytics Revenue (M USD) and Growth Rate 2016-2021 12
Figure China BPO Business Analytics Revenue (M USD) and Growth Rate 2011-2016 13
Figure USA BPO Business Analytics Revenue (M USD) and Growth Rate 2011-2016 14
Figure Europe BPO Business Analytics Revenue (M USD) and Growth Rate 2011-2016 15
Figure Japan BPO Business Analytics Revenue (M USD) and Growth Rate 2011-2016 16
Figure China BPO Business Analytics Revenue (M USD) and Growth Rate 2016-2021 17
Figure USA BPO Business Analytics Revenue (M USD) and Growth Rate 2016-2021 18
Figure Europe BPO Business Analytics Revenue (M USD) and Growth Rate 2016-2021 19
Figure Japan BPO Business Analytics Revenue (M USD) and Growth Rate 2016-2021 20
Figure US GDP Development in 2006-2016 22
Table US GDP Development Status 22
Figure Asia-Pacific Growth for 2015 26
Table China Main Economy Data 27
Table Policy of BPO Business Analytics 28
Table Industry News 1 of BPO Business Analytics 29
Table Industry News 2 of BPO Business Analytics 29
Table Global Revenue of BPO Business Analytics by Classifications 2011-2016 (M USD) 31
Table Global Revenue Market Share of BPO Business Analytics by Classifications 2011-2016 31
Figure Global Revenue Market Share of BPO Business Analytics by Classifications in 2011 32
Figure Global Revenue Market Share of BPO Business Analytics by Classifications in 2012 33
Figure Global Revenue Market Share of BPO Business Analytics by Classifications in 2013 34
Figure Global Revenue Market Share of BPO Business Analytics by Classifications in 2014 35
Figure Global Revenue Market Share of BPO Business Analytics by Classifications in 2015 36
Figure Global Revenue Market Share of BPO Business Analytics by Classifications in 2016 37
Figure Global Revenue (M USD) Growth Rate of HR 2011-2016 38
Figure Global Revenue (M USD) Growth Rate of Procurement 2011-2016 38
Figure Global Revenue (M USD) Growth Rate of F&A 2011-2016 39
Figure Global Revenue (M USD) Growth Rate of Customer Care 2011-2016 39
Figure Global Revenue (M USD) Growth Rate of Logistics 2011-2016 40
Figure Global Revenue (M USD) Growth Rate of Sales & Marketing 2011-2016 40
Figure Global Revenue (M USD) Growth Rate of Training 2011-2016 41
Figure Global Revenue (M USD) Growth Rate of Product Engineering 2011-2016 41
Table USA BPO Business Analytics Revenue (M USD) by Classifications 41
Table Europe BPO Business Analytics Revenue (M USD) by Classifications 42
Table Japan BPO Business Analytics Revenue (M USD) by Classifications 42
Table China BPO Business Analytics Revenue (M USD) by Classifications 42
Table Global Revenue of BPO Business Analytics by Regions 2011-2016 (M USD) 44
Table Global Revenue Market Share of BPO Business Analytics by Regions 2011-2016 44
Figure Global Revenue Market Share of BPO Business Analytics by Regions in 2011 45
Figure Global Revenue Market Share of BPO Business Analytics by Regions in 2012 45
Figure Global Revenue Market Share of BPO Business Analytics by Regions in 2013 46
Figure Global Revenue Market Share of BPO Business Analytics by Regions in 2014 47
Figure Global Revenue Market Share of BPO Business Analytics by Regions in 2015 47
Figure Global Revenue Market Share of BPO Business Analytics by Regions in 2016 48
Table USA BPO Business Analytics Revenue (M USD) by Applications 48
Figure USA BPO Business Analytics Revenue and Revenue (M USD) Growth Rate 49
Table Europe BPO Business Analytics Revenue (M USD) by Applications 49
Figure Europe BPO Business Analytics Revenue (M USD) and Revenue Growth Rate 50
Table Japan BPO Business Analytics Revenue (M USD) by Applications 50
Figure Japan BPO Business Analytics Revenue (M USD) and Revenue Growth Rate 51
Table China BPO Business Analytics Revenue (M USD) by Applications 51
Figure China BPO Business Analytics Revenue (M USD) and Revenue Growth Rate 52
Table Global and China Major Players BPO Business Analytics Revenue of 2011-2016 (M USD) 53
Table Global and China Major Players BPO Business Analytics Revenue Market Share of 2011-2016 53
Figure Global Revenue Market Share of Major BPO Business Analytics Players in 2011 54
Figure Global Revenue Market Share of Major BPO Business Analytics Players in 2012 55
Figure Global Revenue Market Share of Major BPO Business Analytics Players in 2013 56
Figure Global Revenue Market Share of Major BPO Business Analytics Players in 2014 57
Figure Global Revenue Market Share of Major BPO Business Analytics Players in 2015 58
Figure Global Revenue Market Share of Major BPO Business Analytics Players in 2016 59
Figure Global Revenue (M USD) and Growth Rate of BPO Business Analytics 2011-2016 60
Figure China Revenue (M USD) and Growth Rate of BPO Business Analytics 2011-2016 61
Figure 2011-2016 Global and China BPO Business Analytics Revenue (M USD) Comparison 61
Table Cost of Global BPO Business Analytics Major Players 2011-2016 (M USD) 62
Table Gross of Global BPO Business Analytics Major Players 2011-2016 (M USD) 62
Table Gross Margin of Global BPO Business Analytics Major Players 2011-2016 63
Figure Gross Margin of Global BPO Business Analytics Major Players in 2015 63
Table Accenture Company Profile List 65
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of Accenture 2011-2016E 66
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of Accenture 2011-2016E 66
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of Accenture 2011-2016E 67
Table Accenture BPO Business Analytics SWOT Analysis 67
Table Cognizant Company Profile List 68
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of Cognizant 2011-2016E 68
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of Cognizant 2011-2016E 69
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of Cognizant 2011-2016E 69
Table Cognizant BPO Business Analytics SWOT Analysis 70
Table Genpact Company Profile List 70
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of Genpact 2011-2016E 71
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of Genpact 2011-2016E 72
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of Genpact 2011-2016E 72
Table Genpact BPO Business Analytics SWOT Analysis 73
Table IBM Company Profile List 73
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of IBM 2011-2016E 74
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of IBM 2011-2016E 75
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of IBM 2011-2016E 75
Table IBM BPO Business Analytics SWOT Analysis 76
Table TCS Company Profile List 76
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of TCS 2011-2016E 77
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of TCS 2011-2016E 77
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of TCS 2011-2016E 78
Table TCS BPO Business Analytics SWOT Analysis 78
Table HP Company Profile List 79
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of HP 2011-2016E 79
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of HP 2011-2016E 80
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of HP 2011-2016E 80
Table HP BPO Business Analytics SWOT Analysis 81
Table Tech Mahindra Company Profile List 81
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of Tech Mahindra 2011-2016E 82
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of Tech Mahindra 2011-2016E 82
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of Tech Mahindra 2011-2016E 83
Table Tech Mahindra BPO Business Analytics SWOT Analysis 83
Table Capgemini Company Profile List 84
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of Capgemini 2011-2016E 84
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of Capgemini 2011-2016E 85
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of Capgemini 2011-2016E 85
Table Capgemini BPO Business Analytics SWOT Analysis 86
Table Wipro Company Profile List 86
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of Wipro 2011-2016E 87
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of Wipro 2011-2016E 87
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of Wipro 2011-2016E 88
Table Wipro BPO Business Analytics SWOT Analysis 88
Table EXL Company Profile List 89
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of EXL 2011-2016E 90
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of EXL 2011-2016E 90
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of EXL 2011-2016E 91
Table EXL BPO Business Analytics SWOT Analysis 91
Table NTT DATA(Dell) Company Profile List 91
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of NTT DATA(Dell) 2011-2016E 92
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of NTT DATA(Dell) 2011-2016E 93
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of NTT DATA(Dell) 2011-2016E 93
Table NTT DATA(Dell) BPO Business Analytics SWOT Analysis 94
Table WNS Global Company Profile List 94
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of WNS Global 2011-2016E 95
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of WNS Global 2011-2016E 95
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of WNS Global 2011-2016E 96
Table WNS Global BPO Business Analytics SWOT Analysis 96
Table Minacs Company Profile List 96
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of Minacs 2011-2016E 97
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of Minacs 2011-2016E 98
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of Minacs 2011-2016E 98
Table Minacs BPO Business Analytics SWOT Analysis 99
Table Infosys Company Profile List 99
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of Infosys 2011-2016E 100
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of Infosys 2011-2016E 100
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of Infosys 2011-2016E 101
Table Infosys BPO Business Analytics SWOT Analysis 101
Table Mu Sigma Company Profile List 101
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of Mu Sigma 2011-2016E 102
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of Mu Sigma 2011-2016E 103
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of Mu Sigma 2011-2016E 103
Table Mu Sigma BPO Business Analytics SWOT Analysis 104
Table Aegis Company Profile List 104
Table BPO Business Analytics Revenue (Million USD), Revenue Growth Rate, Cost (Million USD), Gross (Million USD) and Gross Margin of Aegis 2011-2016E 105
Figure BPO Business Analytics Revenue (Million USD) and Growth Rate of Aegis 2011-2016E 105
Figure BPO Business Analytics Revenue (Million USD) and Global market Share of Aegis 2011-2016E 106
Table Aegis BPO Business Analytics SWOT Analysis 106
Table Gross Margin Analysis by Regions 2011-2016 107
Table Gross Margin Analysis by Classifications 2011-2016 107
Figure Marketing Channels Status of BPO Business Analytics 108
Figure Global Revenue (M USD) and Growth Rate of BPO Business Analytics 2016-2021 111
Figure China Revenue (M USD) and Growth Rate of BPO Business Analytics 2016-2021 112
Figure Global and China BPO Business Analytics Revenue (M USD) Comparison 2016-2021 112
Table Global Revenue (M USD) of BPO Business Analytics by Regions 2016-2021 113
Table Global Revenue Market Share of BPO Business Analytics by Regions 2016-2021 113
Table Equipment Suppliers of BPO Business Analytics with Contact Information 114
Table Major Suppliers of BPO Business Analytics with Contact Information 114
Table Key Consumers of BPO Business Analytics with Contact Information 116
Figure Supply Chain Relationship Analysis of BPO Business Analytics 117
Figure New Project SWOT Analysis of BPO Business Analytics 118
Table New Project Investment Feasibility Analysis of BPO Business Analytics 119
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