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Online Banking Market Service Type (Payments, Processing Services, Customer & Channel Management, Wealth Management, and Others), and by Banking Type (Retail Banking, Corporate Banking, and Investment Banking): Global Opportunity Analysis and Industry Forecast, 2020–2027

  • ALL4162531
  • 165 Pages
  • October 2020
  • BFSI
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Online banking is a facility offered by banks to manage bank account over the internet using a computer or mobile device. It provides online account statements, funds transfer & payments, deposit & processing services, merchant & utility bill payments, and others. Online banking has been widely used & accepted among consumers as it is easy to operate, offers convenience, real-time tracking, and time-efficient banking services. For instance, a survey conducted by Deloitte in 2018 projected that 73% of respondents globally use online banking at least once a month compared to 59% using mobile banking apps.

The demand for online banking is continuing to rise and is expected to maintain its dominance in the market due to massive internet penetration and increase in usage of smartphones. Moreover, banks providing convenience & easier options to access online banking products & services and high yield interest rates are the prime factors for the market growth. However, due to low awareness about sharing account information & confidential data online, security issues & privacy concerns among consumers are becoming one of the major restraining factors, thereby hampering the market growth. In addition, technicality issues arising while availing transaction & processing services, loss of funds, and huge loss of consumer monetary data are the prime concerns, which limit the market growth.

On the contrary, corporate investors are expected to provide lucrative opportunities to banks, thereby enabling investors to keep a real-time track of their investment portfolio & invest or trade online with continuous access to their funds. Furthermore, developing economies offer significant opportunities for online banking providers to expand their business as customers from major emerging and developed economies are switching to online banking while exponentially adopting the internet Therefore, this is expected to drive the market growth in the coming years.

The online banking market is segmented on the basis of service type, banking type, and region. By service type, it is classified into payments, processing services, customer & channel management, wealth management, and others. In terms of banking type, it is divided into retail banking, corporate banking, and investment banking. Region-wise, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

The key players profiled in the online banking market analysis include ACI Worldwide, Inc., Capital Banking Solution, CGI Inc., COR Financial Solutions Limited, EdgeVerve Systems Limited, Fiserv, Inc., Microsoft, Oracle, Tata Consultancy Services Limited, and Temenos Headquarters SA. These players have adopted various strategies to increase their market penetration and strengthen their position in the industry.

Key benefits for stakeholders

• The study provides in-depth analysis of the online banking market along with the current & future trends to explain the imminent investment pockets.

• The key drivers, restrains, & opportunities and their impact analysis on the market size are provided in the report.

• Porter’s five forces analysis illustrates the potency of buyers and suppliers operating in the industry.

• The quantitative analysis of the online banking market from 2020 to 2027 is provided to determine the market potential.

Key market segments

By Service Type

• Payments

• Processing Services

• Customer & Channel Management

• Wealth Management

• Others

By Banking Type

• Retail Banking

• Corporate Banking

• Investment Banking

By Region

• North America

o U.S.

o Canada

• Europe

o UK

o France

o Germany

o Italy

o Spain

o Netherlands

o Rest of Europe

• Asia-Pacific

o China

o India

o Japan

o Singapore

o Australia

o Rest of Asia-Pacific

• LAMEA

o Latin America

o Middle East

o Africa

Key market players

• ACI Worldwide, Inc.

• Capital Banking Solution

• CGI Inc.

• COR Financial Solutions Limited

• EdgeVerve Systems Limited

• Fiserv, Inc.

• Microsoft

• Oracle

• Tata Consultancy Services Limited

• Temenos Headquarters SA

CHAPTER 1: INTRODUCTION

1.1.REPORT DESCRIPTION

1.2.KEY MARKET SEGMENTS

1.3.KEY BENEFITS

1.4.RESEARCH METHODOLOGY

1.4.1.Primary research

1.4.2.Secondary research

1.4.3.Analyst tools and models

CHAPTER 2: EXECUTIVE SUMMARY

2.1.CXO PERSPECTIVE

CHAPTER 3:MARKET LANDSCAPE

3.1.MARKET DEFINITION AND SCOPE

3.2.KEY FINDINGS

3.2.1.Top investment pockets

3.2.2.Top winning strategies

3.3.PORTER'S FIVE FORCES ANALYSIS

3.3.1.Bargaining power of suppliers

3.3.2.Threat of new entrants

3.3.3.Threat of substitutes

3.3.4.Competitive rivalry

3.3.5.Bargaining power among buyers

3.4.MARKET SHARE ANALYSIS/TOP PLAYER

POSITIONING 2019

3.5.MARKET DYNAMICS

3.5.1.Drivers

3.5.2.Restraints

3.5.3.Opportunities

3.6.COVID-19 IMPACT ANALYSIS ON ONLINE

BANKING MARKET

3.6.1.Impact on online banking market size

3.6.2.Change in consumers trends, preferences, and budget impact due to COVID-19

3.6.3.Framework for solving market challenges faced by online banking solution providers

3.6.4.Economic impact on online banking solution providers

3.6.5.Key player strategies to tackle negative impact in the industry

3.6.6.Opportunity analysis for online banking solution providers

CHAPTER 4:ONLINE BANKING MARKET BY SERVICE TYPE

4.1.OVERVIEW

4.2.PAYMENTS

4.2.1.Key market trends, growth factors and

opportunities

4.2.2.Market size and forecast, by region

4.2.3.Market share analysis, by country

4.3.PROCESSING SERVICES

4.3.1.Key market trends, growth factors and

opportunities

4.3.2.Market size and forecast, by region

4.3.3.Market share analysis, by country

4.4.CUSTOMER & CHANNEL MANAGEMENT

4.4.1.Key market trends, growth factors and

opportunities

4.4.2.Market size and forecast, by region

4.4.3.Market share analysis, by country

4.5.WEALTH MANAGEMENT

4.5.1.Key market trends, growth factors and

opportunities

4.5.2.Market size and forecast, by region

4.5.3.Market share analysis, by country

4.6.OTHERS

4.6.1.Key market trends, growth factors and

opportunities

4.6.2.Market size and forecast, by region

4.6.3.Market share analysis, by country

CHAPTER 5: ONLINE BANKING MARKET BY BANKING TYPE

5.1.OVERVIEW

5.2.RETAIL BANKING

5.2.1.Key market trends, growth factors and

opportunities

5.2.2.Market size and forecast, by region

5.2.3.Market share analysis, by country

5.3.CORPORATE BANKING

5.3.1.Key market trends, growth factors and

opportunities

5.3.2.Market size and forecast, by region

5.3.3.Market share analysis, by country

5.4.INVESTMENT BANKING

5.4.1.Key market trends, growth factors and

opportunities

5.4.2.Market size and forecast, by region

5.4.3.Market share analysis, by country

CHAPTER 6:ONLINE BANKING MARKET BY REGION

6.1.OVERVIEW

6.2.NORTH AMERICA

6.2.1.Key market trends and opportunities

6.2.2.Market size and forecast, by service type

6.2.3.Market size and forecast, by banking type

6.2.4.Market size and forecast, by Country

6.2.5.U.S.

6.2.5.1.Market size and forecast, by service type

6.2.5.2.Market size and forecast, by banking type

6.2.6.Canada

6.2.6.1.Market size and forecast, by service type

6.2.6.2.Market size and forecast, by banking type

6.3.EUROPE

6.3.1.Key market trends and opportunities

6.3.2.Market size and forecast, by service type

6.3.3.Market size and forecast, by banking type

6.3.4.Market size and forecast, by Country

6.3.5.UK

6.3.5.1.Market size and forecast, by service type

6.3.5.2.Market size and forecast, by banking type

6.3.6.France

6.3.6.1.Market size and forecast, by service type

6.3.6.2.Market size and forecast, by banking type

6.3.7.Germany

6.3.7.1.Market size and forecast, by service type

6.3.7.2.Market size and forecast, by banking type

6.3.8.Italy

6.3.8.1.Market size and forecast, by service type

6.3.8.2.Market size and forecast, by banking type

6.3.9.Spain

6.3.9.1.Market size and forecast, by service type

6.3.9.2.Market size and forecast, by banking type

6.3.10.Netherlands

6.3.10.1.Market size and forecast, by service type

6.3.10.2.Market size and forecast, by banking

type

6.3.11.Rest of Europe

6.3.11.1.Market size and forecast, by service type

6.3.11.2.Market size and forecast, by banking

type

6.4.ASIA-PACIFIC

6.4.1.Key market trends and opportunities

6.4.2.Market size and forecast, by service type

6.4.3.Market size and forecast, by banking type

6.4.4.Market size and forecast, by Country

6.4.5.China

6.4.5.1.Market size and forecast, by service type

6.4.5.2.Market size and forecast, by banking type

6.4.6.India

6.4.6.1.Market size and forecast, by service type

6.4.6.2.Market size and forecast, by banking type

6.4.7.Japan

6.4.7.1.Market size and forecast, by service type

6.4.7.2.Market size and forecast, by banking type

6.4.8.Singapore

6.4.8.1.Market size and forecast, by service type

6.4.8.2.Market size and forecast, by banking type

6.4.9.Australia

6.4.9.1.Market size and forecast, by service type

6.4.9.2.Market size and forecast, by banking type

6.4.10.Rest of Asia-Pacific

6.4.10.1.Market size and forecast, by service type

6.4.10.2.Market size and forecast, by banking

type

6.5.LAMEA

6.5.1.Key market trends and opportunities

6.5.2.Market size and forecast, by service type

6.5.3.Market size and forecast, by banking type

6.5.4.Market size and forecast, by Country

6.5.5.Latin America

6.5.5.1.Market size and forecast, by service type

6.5.5.2.Market size and forecast, by banking type

6.5.6.Middle East

6.5.6.1.Market size and forecast, by service type

6.5.6.2.Market size and forecast, by banking type

6.5.7.Africa

6.5.7.1.Market size and forecast, by service type

6.5.7.2.Market size and forecast, by banking type

CHAPTER 7:COMPANY PROFILES

7.1.ACI WORLDWIDE, INC

7.1.1.Company overview

7.1.2.Key Executives

7.1.3.Company snapshot

7.1.4.Operating business segments

7.1.5.Product portfolio

7.1.6.Business performance

7.1.7.Key strategic moves and developments

7.2.CAPITAL BANKING SOLUTION

7.2.1.Company overview

7.2.2.Key Executives

7.2.3.Company snapshot

7.2.4.Operating business segments

7.2.5.Product portfolio

7.2.6.Business performance

7.2.7.Key strategic moves and developments

7.3.CGI INC.

7.3.1.Company overview

7.3.2.Key Executives

7.3.3.Company snapshot

7.3.4.Operating business segments

7.3.5.Product portfolio

7.3.6.Business performance

7.3.7.Key strategic moves and developments

7.4.COR FINANCIAL SOLUTIONS LIMITED

7.4.1.Company overview

7.4.2.Key Executives

7.4.3.Company snapshot

7.4.4.Operating business segments

7.4.5.Product portfolio

7.4.6.Business performance

7.4.7.Key strategic moves and developments

7.5.EDGEVERVE SYSTEMS LIMITED

7.5.1.Company overview

7.5.2.Key Executives

7.5.3.Company snapshot

7.5.4.Operating business segments

7.5.5.Product portfolio

7.5.6.Business performance

7.5.7.Key strategic moves and developments

7.6.FISERV, INC.

7.6.1.Company overview

7.6.2.Key Executives

7.6.3.Company snapshot

7.6.4.Operating business segments

7.6.5.Product portfolio

7.6.6.Business performance

7.6.7.Key strategic moves and developments

7.7.MICROSOFT

7.7.1.Company overview

7.7.2.Key Executives

7.7.3.Company snapshot

7.7.4.Operating business segments

7.7.5.Product portfolio

7.7.6.Business performance

7.7.7.Key strategic moves and developments

7.8.ORACLE

7.8.1.Company overview

7.8.2.Key Executives

7.8.3.Company snapshot

7.8.4.Operating business segments

7.8.5.Product portfolio

7.8.6.Business performance

7.8.7.Key strategic moves and developments

7.9.TATA CONSULTANCY SERVICES LIMITED

7.9.1.Company overview

7.9.2.Key Executives

7.9.3.Company snapshot

7.9.4.Operating business segments

7.9.5.Product portfolio

7.9.6.Business performance

7.9.7.Key strategic moves and developments

7.10.TEMENOS HEADQUARTERS SA

7.10.1.Company overview

7.10.2.Key Executives

7.10.3.Company snapshot

7.10.4.Operating business segments

7.10.5.Product portfolio

7.10.6.Business performance

7.10.7.Key strategic moves and developments

LIST OF TABLES

TABLE 1.GLOBAL ONLINE BANKING MARKET, BY SERVICE TYPE 2019-2027 ($MILLION)

TABLE 2.ONLINE BANKING MARKET FOR PAYMENTS, BY REGION, 2019-2027 ($MILLION)

TABLE 3.ONLINE BANKING MARKET FOR PROCESSING SERVICES, BY REGION, 2019-2027 ($MILLION)

TABLE 4.ONLINE BANKING MARKET FOR CUSTOMER & CHANNEL MANAGEMENT, BY REGION, 2019-2027 ($MILLION)

TABLE 5.ONLINE BANKING MARKET FOR WEALTH MANAGEMENT, BY REGION, 2019-2027 ($MILLION)

TABLE 6.ONLINE BANKING MARKET FOR OTHERS, BY REGION, 2019-2027 ($MILLION)

TABLE 7.GLOBAL ONLINE BANKING MARKET, BY BANKING TYPE 2019-2027 ($MILLION)

TABLE 8.ONLINE BANKING MARKET FOR RETAIL BANKING, BY REGION, 2019-2027 ($MILLION)

TABLE 9.ONLINE BANKING MARKET FOR CORPORATE BANKING, BY REGION, 2019-2027 ($MILLION)

TABLE 10.ONLINE BANKING MARKET FOR INVESTMENT BANKING, BY REGION, 2019-2027 ($MILLION)

TABLE 11.ONLINE BANKING MARKET FOR, BY REGION, 2019-2027 ($MILLION)

TABLE 12.NORTH AMERICA ONLINE BANKING, BY SERVICE TYPE 2019-2027 ($MILLION)

TABLE 13.NORTH AMERICA ONLINE BANKING, BY BANKING TYPE 2019-2027 ($MILLION)

TABLE 14.NORTH AMERICA ONLINE BANKING, BY REGION, 2019-2027 ($MILLION)

TABLE 15.EUROPE ONLINE BANKING, BY SERVICE TYPE 2019-2027 ($MILLION)

TABLE 16.EUROPE ONLINE BANKING, BY BANKING TYPE 2019-2027 ($MILLION)

TABLE 17.EUROPE ONLINE BANKING, BY REGION, 2019-2027 ($MILLION)

TABLE 18.ASIA-PACIFIC ONLINE BANKING, BY SERVICE TYPE 2019-2027 ($MILLION)

TABLE 19.ASIA-PACIFIC ONLINE BANKING, BY BANKING TYPE 2019-2027 ($MILLION)

TABLE 20.ASIA-PACIFIC ONLINE BANKING, BY REGION, 2019-2027 ($MILLION)

TABLE 21.LAMEA ONLINE BANKING, BY SERVICE TYPE 2019-2027 ($MILLION)

TABLE 22.LAMEA ONLINE BANKING, BY BANKING TYPE 2019-2027 ($MILLION)

TABLE 23.LAMEA ONLINE BANKING, BY REGION, 2019-2027 ($MILLION)

TABLE 24.ACI WORLDWIDE, INC: COMPANY SNAPSHOT

TABLE 25.ACI WORLDWIDE, INC: OPERATING SEGMENTS

TABLE 26.CAPITAL BANKING SOLUTION: COMPANY SNAPSHOT

TABLE 27.CAPITAL BANKING SOLUTION: OPERATING SEGMENTS

TABLE 28.CGI INC.: COMPANY SNAPSHOT

TABLE 29.CGI INC.: OPERATING SEGMENTS

TABLE 30.COR FINANCIAL SOLUTIONS LIMITED: COMPANY SNAPSHOT

TABLE 31.COR FINANCIAL SOLUTIONS LIMITED: OPERATING SEGMENTS

TABLE 32.EDGEVERVE SYSTEMS LIMITED: COMPANY SNAPSHOT

TABLE 33.EDGEVERVE SYSTEMS LIMITED: OPERATING SEGMENTS

TABLE 34.FISERV, INC.: COMPANY SNAPSHOT

TABLE 35.FISERV, INC.: OPERATING SEGMENTS

TABLE 36.MICROSOFT: COMPANY SNAPSHOT

TABLE 37.MICROSOFT: OPERATING SEGMENTS

TABLE 38.ORACLE: COMPANY SNAPSHOT

TABLE 39.ORACLE: OPERATING SEGMENTS

TABLE 40.TATA CONSULTANCY SERVICES LIMITED: COMPANY SNAPSHOT

TABLE 41.TATA CONSULTANCY SERVICES LIMITED: OPERATING SEGMENTS

TABLE 42.TEMENOS HEADQUARTERS SA: COMPANY SNAPSHOT

TABLE 43.TEMENOS HEADQUARTERS SA: OPERATING SEGMENTS

 
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