This report presents the findings from a survey of 45 Norwegian enterprises regarding their approach to Information & Communication Technology (ICT) procurement. The survey investigates the way that Norwegian enterprises like to purchase technology, as well as the major IT and business objectives influencing their IT investment strategies.
Provides insights into Norwegian enterprises preferred buying approaches.
Comprehend the business objectives that Norwegian enterprises are looking to achieve through their IT investment strategy.
Appreciate the IT objectives that Norwegian enterprises are looking to achieve through their IT investment strategy.
Understand the factors that are influencing Norwegian enterprises decision to select an ICT provider.
Understand which organizational roles influence ICT purchasing decisions and signing off budgets.
Why was the report written?
To highlight the criteria on which Norwegian enterprises select their ICT providers as well as the roles which have influence while making ICT purchasing decisions.
What is the current market landscape and what is changing?
Norwegian enterprises are proving to be quite optimistic, with most enterprises planning to increase their ICT budgets in 2013. Moreover, the preference towards hosted services is also gaining traction among Norwegian enterprises.
What are the key drivers behind recent market changes?
Norwegian enterprises emphasis on improving efficiency and reducing complexity is providing an impetus to adoption of managed and hosted services.
What makes this report unique and essential to read?
Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT Procurement. Very few IT analyst houses will have interviewed 40+ ICT decision makers in the Norwegian market in H2 2012.
The survey shows that Norwegian enterprises have closer relationships with local resellers compared to national resellers, as the former are in a much better position to offer instant support services to customers.
In the face of continued economic uncertainty, ICT vendors are looking to develop solutions which enable enterprises to achieve operational efficiency, improve customer satisfaction, and increase productivity.
Using IT to support revenue growth has been given a lower priority in the survey (with an average rating of X), as most Norwegian enterprises are looking to improve their operational efficiency, profitability, and customer service through the adoption of technologies.
Norwegian enterprises consider price to be the most important criteria in choosing an ICT provider, requiring ICT vendors to develop new pricing models.
With increasing complexity of the ICT environment, Norwegian enterprises are faced with technology management issues.