ICT Media

Global SaaS-based CRM Software Market 2014-2018

  • TEC20243
  • 67 Pages
  • July 2014
  • ICT Media
About SaaS-based CRM
SaaS-based CRM describes the shift in CRM and other business systems that currently use the internet to provide online access to hosted business software. The growth of the Global SaaS-based CRM Software market has increased rapidly and succeeded in transforming the deployment of CRM applications from a capital expenditure model to a pay-per-use subscription arrangement, where CRM software is remotely hosted and offered to end-users on demand through internet browsers or mobile devices. SaaS-based CRM systems relieve enterprises from unplanned maintenance, new security threats, frequent software updates, continuous trouble-shooting, growing storage requirements, and other technical impediments that inhibit the growth of the business.
TechNavio's analysts forecast the Global SaaS-based CRM Software market will grow at a CAGR of 20.83 percent over the period 2013-2018.
Covered in this Report
The Global SaaS-based CRM Software market is part of the Global CRM Software market. The report describes the size of the market based on direct revenue generated from the issue of new subscriptions, technical support, and software maintenance.
TechNavio's report, the Global SaaS-based CRM Software Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers North America, Europe, the APAC region, Latin America, and the MEA region; it also covers the Global SaaS-based CRM Software market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.
Key Regions
North America
Europe
APAC
Latin America
MEA
Key Vendors
Aplicor LLC
Microsoft Corp.
Oracle Corp.
Salesforce.com Inc.
SugarCRM
Other Prominent Vendors

IBM Corp.
LongJump CRM
NetSuite Inc.
SAP AG
ZohoCRM Inc.

Key Market Driver
Increasing Use of Web-based Interfaces and Social Computing
For a full, detailed list, view our report.
Key Market Challenge
Integration Challenges with Other Applications
For a full, detailed list, view our report.
Key Market Trend
Varied Adoption of SaaS in the CRM Market Sub-segments
For a full, detailed list, view our report.
Key Questions Answered in this Report
What will the market size be in 2018 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?
You can request one free hour of our analysts time when you purchase this market report. Details are provided within the report.
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