ICT Media

Global IT Services and BPO Market in Government Sector 2015-2019

  • TEC358484
  • 70 Pages
  • November 2015
  • ICT Media
About IT services and BPO in government sector
IT services help customers to accomplish their requirements and improve the business goals and activities while BPO consists of subcontracting the business processes of an organization to a third-party vendor that has expertise in the required domains. IT and BPO services are required in the government sector to manage IT systems and improve business-related processes and methodologies. IT and BPO service outsourcing supports the government sector to perform various functions such as taxation, pensions, asset registration, welfare programs, including financial assistance for the unemployed, and other e-governance initiatives in a cost-effective manner.

Technavios analysts forecast the global IT services and BPO market in the government sector to grow at a CAGR of 4.78% over the period 2014-2019.

Covered in this report
The report covers the current scenario and the growth prospects of the global IT services and BPO market in the government sector for 2015-2019. To calculate the market size, the report considers revenue generated from the following components:

IT services: ITO, implementation, hardware and software support, and consulting
BPO: CRM, HRO, and others

Technavio's report, Global IT Services and BPO Market in the Government Sector 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, EMEA, and APAC. It also covers the landscape of the global IT services and BPO market in the government sector and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

Key vendors
Capgemini
CSC
IBM
TCS
Wipro

Other prominent vendors
Accenture
Agilisys
Atos
BT Global Services
Capita
Dell
Fujitsu
Hitachi
HP
Indra Sistema
Infosys
Lockheed Martin
NEC
Northrop Grumman
Oracle
T-Systems
Unisys
Verizon
Xerox

Key market driver
Budgetary pressures
For a full, detailed list, view our report

Key market challenge
Issues pertaining to cloud services
For a full, detailed list, view our report

Key market trend
Popularity of cloud-based BPO
For a full, detailed list, view our report

Key questions answered in this report
What will the market size be in 2019 and what will the growth rate be
What are the key market trends
What is driving this market
What are the challenges to market growth
Who are the key vendors in this market space
What are the market opportunities and threats faced by the key vendors
What are the strengths and weaknesses of the key vendors
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