ICT Media

Global IT Management as a Service (ITMaaS) Market 2014-2018

  • TEC170183
  • 72 Pages
  • September 2014
  • ICT Media
About IT Management as a Service
IT Management as a Service (ITMaaS) is a cloud-based IT service management tool and solution that provides service desk management, incident management, change and configuration management, and problem management. The ITMaaS market has undergone a transformation in the last couple of years. IT Management solutions have become increasingly sophisticated in their approach. Customer expectation has grown complex and can no longer be fulfilled by the traditional IT management practices. Resolving issues is no longer sufficient today and IT management tools must ensure that they can provide improved customer experience at a reduced cost.
TechNavio's analysts forecast the Global ITMaaS market to grow at a CAGR of 43.67 percent over the period 2013-2018.
Covered in this Report
The Global ITMaaS market can be segmented into three on the basis of its application: Systems and Network Monitoring and Management, Problem Management and Resource Utilization, and Capacity Planning and Billing. The report also discusses in detail the market segmentation based on end-users, the market landscape, and its growth prospects in the coming years.
TechNavio's report, Global IT Management as a Service (ITMaaS) Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers in detail the key leading vendors in the market and a quick understanding of other prominent vendors operating in this market. It also gives an understanding of the ITMaaS markets contribution to the Public Cloud Services market as a whole.
Key Regions
Americas
APAC
EMEA
Key Vendors
BMC Software
CA Technologies
HP
ServiceNow
Other Prominent Vendors

Absolute Software
Cherwell Software
EMC
Epicor Software
FrontRange Solutions
Fujitsu
Hornbill
IBM
Microsoft
Serena Software
Sunrise Software
SunView Software
SysAid Technologies
Zoho

Market Driver
Need to Drive IT Costs Down while Gaining Flexibility
For a full, detailed list, view our report
Market Challenge
Lack of Transparency in SLAs
For a full, detailed list, view our report
Market Trend
Increased Popularity of IT Management among SMEs
For a full, detailed list, view our report
Key Questions Answered in this Report
What will the market size be in 2018 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?
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