ICT Media

Global Intelligent Virtual Assistant Market 2014-2018

  • TEC17852
  • 59 Pages
  • April 2014
  • ICT Media
About IVAs
An IVA is a customized automated digital character, such as an avatar or a 3D animated persona, which provides information and service assistance to customers. An IVA provides assistance on wide range of topics such as company details including financial and investor-related details, product portfolios, and technology-related information. They provide better customer engagement when compared to customer executives. Enterprises can use IVAs to reduce investment in developing multiple customer contact centers because IVAs offer maximum revenue for minimum resources.
TechNavio's analysts forecast the Global IVA market will grow at a CAGR of 39.32 percent over the period 2013-2018.
Covered in this Report
The Global IVA market has been segmented based on its geography namely the Americas, the EMEA region, and the APAC region. The report also highlights the top end user segments in the market.
TechNavio's report, the Global IVA Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas and the EMEA and APAC regions; it also covers the Global IVA market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.
Key Regions
Americas
EMEA
APAC
Key Vendors
Creative Virtual Ltd.
eGain Corp.
IntelliResponse Systems Inc.
Next IT Corp.
Nuance Communications Inc.
Other Prominent Vendors

Anboto
Ecreation
Eidoserve Inc.
Inbenta Technologies Inc.
Indisys Technology Group Corp
Speak Toit
Stanush Technologies
Synthetix Ltd.
The Selfservice Co.
Vi-Clone Corp.
Virtual Zone Ltd.
Market Driver
Need to Automate Knowledge Management.
For a full, detailed list, view our report.
Market Challenge
Difficulty in Integrating Knowledge Bases of IVAs and Enterprises.
For a full, detailed list, view our report.
Market Trend
Growing Demand for Cloud-based IVAs.
For a full, detailed list, view our report.
Key Questions Answered in this Report
What will the market size be in 2018 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?
You can request one free hour of our analysts time when you purchase this market report. Details are provided within the report.
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