ICT Media

Global Healthcare BPO Market 2016-2020

  • TEC612580
  • 110 Pages
  • June 2016
  • ICT Media
About the Healthcare Business Process Outsourcing (BPO) Market

BPO is a segment of outsourcing that consists of subcontracting business processes of an organization to a third-party vendor that has expertise in the required domain. These vendors then administer and manage the selected activity based on defined and measurable performance criteria. It helps clients increase their operational efficiency, concentrate on core competencies, reduce time-to-market, obtain access to fresh talent with experience in the latest technologies, and, in the long run, build an organization with an economical cost structure. Several healthcare providers adopt BPO services due to proven benefits of cost reduction, improved patient care services, and maximized staff efficiency.

Technavios analysts forecast the global healthcare business process outsourcing (BPO) market to grow at a CAGR of 5.83% during the period 2016-2020.

Covered in this report
The report covers the present scenario and the growth prospects of the global healthcare business process outsourcing (BPO) market for 2016-2020. To calculate the market size, we consider revenue generated from BPO vendors from their healthcare BPO divisions. Healthcare BPO solutions and services can be broadly categorized into two based on consumers of healthcare BPO solution in the market:
Healthcare provider (hospitals, clinics, pharmaceutical companies, healthcare institutions, and public health systems)
Healthcare payer (health insurance firm)
We have considered total contract value (TCV) of vendors to forecast market size for 2016-2020. TCV is the value of contract summarized over a certain period of time.

The market is divided into the following segments based on geography:
Americas
APAC
EMEA

Technavio's report, Global Healthcare Business Process Outsourcing (BPO) Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the operating in this market.

Key vendors
Accenture
Cognizant Technology Solutions
Genpact
TCS
Xerox

Other prominent vendors
Acclaris
Accretive Health
3i Infotech
ACS
Acura
Aditya Birla Minacs
Aon
Aegis
Allscripts Healthcare Solutions
Allsec Technologies
Capgemini
CGI
Convergys
CSC
Dell
Dynamic Healthcare Systems
EXL
Firstsource
HCL Technologies
Hexaware
Hinduja Global Solutions
HP
IBM
IGATE
IMS Health
Infosys
iProjects McKesson
Medusind Solutions
Minacs
Mphasis
NCO Financial Systems
Serco Global Services
Siemens Healthcare
SourceHOV
SUN Knowledge
Sutherland Global
Tech Mahindra
Teleperformance
Teletech
ThinkHealth Services
TMG Health
Wipro
WNS

Market driver
Shift from ICD-9 to ICD-10
For a full, detailed list, view our report

Market challenge
Lack of adequate ICT infrastructure
For a full, detailed list, view our report

Market trend
Medical document outsourcing on the rise
For a full, detailed list, view our report

Key questions answered in this report
What will the market size be in 2020 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analysts time when you purchase this market report. Details are provided within the report.

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