TechNavio's analysts forecast the Global Cloud-based ITSM market to grow at a CAGR of 16.82 percent over the period 2013-2018. One of the key factors contributing to this market growth is the increasing demand for economical ITSM solutions. The Global Cloud-based ITSM market has also been witnessing the increasing use of personal devices in the workplace. However, the integration concerns with existing ITSM services could pose a challenge to the growth of this market.
TechNavio's report, the Global Cloud-Based ITSM Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, and the Europe, APAC and MEA regions; it also covers the Global cloud-based ITSM market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.
Key vendors dominating this space are BMC Software, Inc., CA Technologies Inc., Hewlett-Packard Co., IBM Corp., and ServiceNow Corp.
Other vendors mentioned in the report are Axios Systems plc, Cherwell Software LLC, EasyVista Inc., EMC Corp., FrontRange Solutions Inc., Hornbill Service Management Ltd., LANDesk Software Inc., Sunrise Software Ltd., SunView Software Inc., SysAid Technologies Ltd., TechExcel Ltd., and Vivantio Ltd.
Key questions answered in this report:
What will the market size be in 2018 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?
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