ICT Media

Global Business Process-as-a-Service Market 2016-2020

  • TEC612755
  • 73 Pages
  • June 2016
  • ICT Media
About the Business Process-as-a-Service Market

BPaaS or cloud-based BPO services refer to the delivery of BPO services from the cloud. BPO solutions are hosted on remote infrastructure and managed by cloud providers. BPaaS reduces labor count through automation and cuts costs in the process. Specialized HR solutions, contact centers, payroll, and F&A are some of the solutions delivered through BPaaS.

BPaaS services are automated through a cloud platform. Similar to other cloud-based services, it is subscription based. Traditional BPO businesses are mostly process-oriented and specialize in transitioning client processes, such as F&A, HR, supply chain management, and procurement. They help deliver services with predictable costs, reliability, and quality after careful optimization. BPaaS encompasses all these service areas with cost savings and efficiencies.

Technavios analysts forecast the global business process-as-a-service market to grow at a CAGR of 11.81% during the period 2016-2020.

Covered in this report
The report covers the present scenario and the growth prospects of the global business process-as-a-service market for 2016-2020. To calculate the market size, Technavio considers the revenue generated from the total consumption of BPaaS globally. The report does not include revenue generated from the aftermarket service of the product.

The market is divided into the following segments based on geography:
Americas
APAC
EMEA
Technavio's report, Global Business Process-as-a-Service Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the operating in this market.

Key vendors
Accenture
Cognizant Technology Solutions
International Business Machines
Infosys
Tata Consultancy Services
Other prominent vendors
ADP
Advance Payroll Services
Aegis
AntWorks
Atos
Avaloq Sourcing Asia Pacific
CA technologies
Capgemini
CSC
Dell
EXL
Firstsource
Fujitsu
Genpact
HCL Technologies
Hexaware
HP
i-Admin
ITC Infotech
NGA Human Resources
Oracle
Orange Business Services
Pay Asia
SAP
Sungard
Sutherland Global services
Teletech
Tiger Consulting
Wipro
WNS
Xerox

Market driver
Growing demand for cloud services and standard operating processes
For a full, detailed list, view our report

Market challenge
Data security and privacy concerns
For a full, detailed list, view our report

Market trend
Emergence of cloud brokerage services
For a full, detailed list, view our report

Key questions answered in this report
What will the market size be in 2020 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analysts time when you purchase this market report. Details are provided within the report.



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